This is more than a job; it’s a mission to enhance children’s learning experiences through creativity and play
Strawbees is an innovative educational company that creates creative, hands-on building kits designed to inspire learning through play. Our products use simple, flexible connectors and straws, allowing users to construct complex structures, mechanisms, and designs.
Strawbees is driven by a clear vision: to empower the next generation of learners by providing the tools they need to excel in STEM education, fostering creativity, and sparking curiosity. Our kits are widely used in classrooms and makerspaces, encouraging experimentation and collaboration while making learning fun and interactive.
Now we are looking for our next big hire, someone to be the first employee in our new customer success team. We’re looking for someone with experience, ideas and a passion for improving the lives of children and educators around the world.
This role has been created due to the success of Strawbees in reaching new customers in the US, now we want to ensure that those customers become advocates through amazing onboarding, training and by making the most of their purchases.
Strawbees is part of the Albert Group, which includes some of the leading edtech companies in the world providing a comprehensive suite of educational tools. With a mission to make high-quality education accessible and enjoyable for all, Albert has rapidly grown to become a trusted resource for schools and families across the world.
About the role:
Working as part of the wider RevOps team which includes Marketing and Sales, the Customer Success Manager plays a vital role in schools and districts maximizing their use of Strawbees.
You’ll work closely with the Account Executives and offer support during their sales process, but the key to the role is managing the success of the customer post-sale. Which includes;
Onboarding, Implementation and Training:
Client Relationship Management:
Retention and Growth:
Customer Advocacy:
Collaboration and Teamwork:
These may also be beneficial to an application:
Lots of activities, both on and off work hours!
Flexible work hours
Offices all around Europe
Remote or hybrid work set up!
Multicultural company with 18+ nationalities
Working language is English
At Strawbees we say "Let kids create the change our world needs" and we do this through our award-winning modular STEAM (Science, Technology, Engineering, Arts, and Maths) Classroom solutions.
Strawbees is a global EdTech company focusing on sustainability, construction, programming, and electronics. With a flexible and modular construction
system and open-ended programming tool, we create a full learning experience for all types of learners. We promote hands-on learning that is
agile to meet local curriculum standards that complement current lessons taught in the classroom.
Strawbees has already made a significant impact in the STEAM (Science, Technology, Engineering, Arts, and Mathematics) US education sector. Today,
Strawbees sets its sights even higher, aiming to inspire future generations in the UK, and globally.
Malin Brocker | Contact Person
Göteborg
| Hybrid
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