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Product Reliability (Hover)

  • Applications are considered on a rolling basis
  • Applications are considered on a rolling basis

THE VFA FELLOWSHIP

Whether you're looking for your next challenge or planning a major career move, becoming a Venture for Africa Fellow gives you a unique opportunity to gain startup experience and local industry knowledge while contributing to meaningful impact at a leading African startup.

Venture for Africa is a fellowship program designed to immerse top global talent in the African startup landscape. We partner with Africa's fastest-growing startups to co-design an experience that enables fellows to quickly gain relevant skills and in-market knowledge, complete real project work and get fast-tracked to apply for a full-time role in their field.

Are you ready to #TaketheLeap?

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HOW IT WORKS

  • Get Matched: Apply and get matched with a VFA startup partner in your area of interest.

  • Get Immersed: Spend 3 months in this role, during which you will be immersed in the local context, be connected to expert mentors, and get to understand market nuances.

  • Get Working: Work on real project deliverables for your assigned startups while being paid a stipend.

  • Get Hired: While full-time roles are not guaranteed, you are fast-tracked through ordinary application processes for available full-time roles with the startup post the fellowship

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Startup Partner: Hover

Hover is a globally distributed team on a mission to build an inclusive internet. The team started because of a technical innovation that allowed them to run USSD sessions in the background of an Android app. Hover's Android SDK can run virtually any USSD interaction on any mobile operator anywhere in the world. This includes payments, airtime top-up, bill pay and more.

Hover is now using its core technology to build Stax. Stax is a consumer-focused Fintech app that leverages USSD automation technology to power offline and online payments for individuals and small businesses. Stax is the simplest way to manage & spend from all your bank & mobile money accounts on a single app, and to make transactions offline.

Stax is currently compatible with over 80 bank and mobile money services across 11 countries, expanding to more than 500 services in 50 countries within the next 1-2 years.

Project Description

Hover is seeking a product reliability engineer to grow and maintain healthy service integrations for Stax.

In this role, you will work closely with product, engineering, growth, and users to make transacting with Stax as reliable as possible.

You will help formulate reliability targets and make sure the team meets them by working with a distributed network of testers across several different countries.

You will also play a critical role in identifying and prioritizing new services and markets, working with Stax Money Mappers to gather and configure USSD menu data.

Key Project Deliverables

  • Gain a deep understanding of user needs, user expectations, and product value propositions to write effective test cases and analyze results.
  • Conduct end-to-end product testing with a distributed network of testers.
  • Document, analyze, and prioritize test results.
  • Collaborate with product and engineering teams to prioritize issues found during testing, package releases, and ship world-class product.
  • Configure new banking and mobile money services in Stax.
  • Identify, prioritize, and fix service configuration issues.
  • Engage and collaborate with Stax Money Mappers to ensure ongoing service coverage and reliability.
  • Document and share weekly reliability and Money Mapper bounty reports.
  • Communicate and collaborate with product, engineering, and growth teams to help prioritize and execute geographic expansion strategies.

Reports to: Head of Product

Skills & Requirements

  • You work best with a lot of freedom and autonomy. Hover is a remote team, and they don't micro-manage. You will be expected to manage and prioritize your own day-to-day work in pursuit of user success and team success.
  • You have some knowledge of regular expressions, Python, and/or SQL with a willingness and drive to learn more.
  • You are detail-oriented, thorough, organized, and adaptable.
  • You are a skilled communicator when navigating competing priorities and approach problems with creativity, empathy, patience, and curiosity.
  • You document your work and share insights with the team to help everyone make better decisions.
  • You’re curious and comfortable with new technologies and you love learning new tools and skills.
  • You want to build an inclusive, diverse, and empowered team.
  • You have some experience working across international cultures, geographies, and timezones.
  • You don’t mind taking a few morning or evening calls.

About the company

Venture for Africa is a fellowship program designed to fill talent gaps in Africa’s startup ecosystem by enabling top local and global fellows to access opportunities with leading startups in Africa. Our flagship 3-month fellowship program combines on-the-ground experience offering localized context, expert mentorship, and real project work at leading startups hiring now. Launched in 2020, our mission is to accelerate economic growth and technological innovation in Africa by mobilising the next generation of startup talent and equipping them with the experiences and context they need to meaningfully contribute to elevating businesses and livelihoods in Africa.

May 2020We launched on this date announcing open applications for our inaugural cohort, the Venture for Africa Remote Fellowship; matching skilled global talent with leading, African tech startups via a 3-month immersion program.

June 2020Our inaugural fellowship kicked off with 5 fellows working across 3 startups in Nairobi, Kenya

November 2020Recruitment drive for VFA Cohort 2

January 2021Following 350+ applications, our second cohort kicked off with 4 additional fellows and a new partner in Lagos, Nigeria

Tobi Lafinhan | Contact Person

I'm interested