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System Operation Support - Beerse

  • Brussels
  • Brussels

We're currently looking for our next Systems Operations Support.

The main objectives would be:

  • Provide local language on-site support for critical applications and instrument connections incidents
  • Responsible for configuring the communication between systems and lab instruments
  • Install/Upgrade Firmware on Instruments as part of the communication set-up
  • Facilitate the interaction with remote Application Support Teams
  • Execution qualification scripts and providing technical info for scripting
  • Perform installation qualifications (GxP), and if appropriate for non-GXP systems
  • Participate in change management and project initiatives, application upgrades and lifecycle management initiatives as SME to provide technical input and guidance for local/global systems
  • Assist in beta testing of new equipment
  • Document ‘build’ processes for execution by support team
  • Vendor contact when required (troubleshooting, licensing,…).
  • License management for use of local licenses
  • Qualification & validation work
  • Technical Documentation writing


• Documentation (GDP - Good Documentation Practices.
•Fluent in Dutch & English. French would be a great plus.
• Communication - communication with internal/external stakeholders (suppliers, contractors, business, …) in Dutch & English
• Connectivity (COM, IEEE, Ethernet, ...) - hardware/software (to physically connect & configure systems to pc’s/servers)
• Scripting (write batch or automation scripts)
• Troubleshooting - analytical mindset
• Solution minded - be able to improvise and search for alternative solutions
• Testing (new drivers, packages, software, new technologies, …)
• Independent attitude
• Structured way of working and result driven
• Cooperate between teams -inter & off-shore teams

Work with great people

Sander Theuns
Salesforce Functional Expert
"Capgemini provides me with the right challenges and empowers me so that I can learn and improve daily."
Christoffel Gilis
UX designer
"Idean, an Ideal place to work!"
Delphine Libioul
Project manager
"Capgemini pushes me to question myself, to go out of my comfort zone, to change perspectives"
Ward Lambrecht
Business Analyst
"I joined Capgemini because we share the same drive; to empower each other and to grow towards new sustainable heights"

Great Place to Work

  • Global company with European Management style

  • Entrepreneurship in a stable environment

  • Projects for big companies

  • True industry shapers

  • Work in a stable environment

  • Career development framework

  • We nurture your strongest asset; knowledge

  • Flat structure, no strict hierarchy

About the company

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.

1970The first company in the sector to offer consulting.

1975Acquisition of Cap and Gemini

1980First major transatlantic contract with the Los Angeles Time.

1998First multinational contract with General Motors

2000Group headcount surpasses – 50.000

2010Group headcount surpasses 100.000

2016Serge Kampf passes away

2017Celebrations for 50 years Capgemini

Melis Erenoglu | Contact Person

I'm interested

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