We are looking for an Associate Design Director to help frog Helsinki grow its reputation, business and people through Business Development, Design and Project Leadership.
We are looking for THE ONE to help frog Helsinki grow its reputation, business and people through Business Development, Design and Project Leadership.
Collaborating on business development efforts - crafting approaches, writing proposals, and presenting to prospective clients
Ensuring that the projects you head continue beyond their initial scopes and identify additional opportunities within the client’s organisation
Creating content for frog’s demand generation activities and establish yourself as a thought leader in your discipline
You are part of the design leadership in your studio and will help cultivate the design culture and team. Specifically:
Coaching and mentoring junior colleagues, providing guidance and support for their growth, and specific and actionable feedback
Giving presentations and be present in social media
Participating in talent acquisition as a member of hiring teams
You guide teams of designers, technologists and strategists. Building relationships with clients comes naturally, while advising and supporting the frog project team with leadership and hands-on engagement. You work across every stage of the project lifecycle to ensure that the concepts and design are sensitive to both the needs of users and our clients’ businesses.
You chart a path forward together with your frog team, even when information is ambiguous and the project challenging. Eager to involve clients in the design process, you are highly responsive to feedback, and excited to present team’s ideas in front of executives. On a typical project you will:
Lead a project team to achieve the highest level of performance without compromising timelines and team harmony
Set quality standards, with a deep understanding of the client’s goals, business requirements and constraints, for qualitative foundational & evaluative research, insight articulation, experience model development (e.g., customer journeys, behavioural archetypes, service blueprints, etc.), design and testing.
Lead and contribute to develop insights, define, and prioritise opportunity areas, and envision concepts
Lead and contribute to create meaningful customer/user feedback loops through build test & learn cycles
Lead and contribute to prioritise MVP features, build a backlog, and create strategic product roadmaps
We want you to have:
5+ years of professional human centred design ‘thinking & doing’ consulting experience with specific experience in one or more areas of the product development lifecycle, for example as a Service / UX / Visual Designer, Design Strategist or similar
Proficiency with contemporary research, design and prototyping tools and methods
Affinity with frog’s values, and a passion for creating products that meet peoples functional and emotional needs
An outstanding track record as a design leader and contributor for experience strategies, design systems, products, services and customer experiences that delight customers/users and achieve business results
High peer, end-user, or client satisfaction with the work products that you created
Strong leadership and collaboration skills, with the ability to guide high performing teams using persuasion and influence (rather than command and control)
Strong presentation and storytelling skills
Willingness to travel for research, project delivery, and client meetings
Business level ability in English. Swedish and Finnish skills are considered a plus.
Valid working permit for Sweden/Finland/EU
It would be a bonus if you had:
A university degree in a relevant design, business, technology, or social science discipline
Experience working in a variety of organisations (start-up, corporate, agency/consultancy)
Academic, professional, or life experience from outside the design field that enriches your perspective as a designer
Published thought leadership, with a track record of presenting and teaching in public forums and a social media presence.
Different events, conferences & celebrations
Collective agreement and pension (ITP 1 & 2)
Sports and arts club
Private Health and optional group Insurance
Talented, multidisciplinary team to grow with
Cool offices in central locations
Macs/PCs and iPhones
Flexible work time policies
Extensive health care/health insurance
Inspiring global network of experts
Regular knowledge sharing and social happenings
Exciting assignments in different industries
Multiple other great benefits
Joining frog means joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative and courageous, united by our passion for improving the human experience through strategy, innovation and design, while each bringing unique and diverse skills and experiences to the table. Our collective goal is to continue to challenge what’s possible when it comes to helping our clients and partners launch new products, services and businesses.
At frog, we draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive and engaging. We are home to rebels, visionaries and dreamers that disrupt the status quo. Together, joined under the world's largest premium cross capability hub, we will advance the human experience through strategy and vision.
Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large.