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Business Analyst CRM

  • Geneva
  • Geneva

We are looking for a Business Analyst CRM

based in Geneva

On our teams, everyone counts – and we want your unique way of thinking.

You bring the talent, and we’ll provide the rest!

Are you…

  • Sharp and focused?

  • Interested in working with technology to better business?

  • An excellent communicator ?

  • Positive, creative, with a can-do attitude?

  • Flexible, open-minded, not afraid to take charge?

  • Highly collaborative yet results oriented?

  • Eager to learn and develop in a multicultural environment?

What you can expect

  • Setting-up a framework based on experience and Capgemini’s methodology

  • Building the migration path, providing conversion rules specifications and defining the reconciliation strategy & reports

  • Creating and maintaining a comprehensive project documentation

  • Supporting in the project scope definition and objectives, involving all relevant stakeholders and ensuring technical feasibility

  • Delivering process maps and business requirements to the chosen IT provider

  • Tracking and reporting project risks, milestones, client and partners inputs

  • Coordinating the development team on designed solutions

  • Conducting workshops with identified stakeholders

  • Representing Capgemini in various forums with clients

What we expect from you

  • 5+ years of experience as Business Analyst with a solid understanding of the banking IT system

  • 3+ years of working experience in Wealth Management

  • Knowledge of private banking processes: onboarding, static data management, CRM/CLM, KYC, client visit, cross-border rules, Finma, Data Protection, and related compliance topics

  • Knowledge in client data modeling

  • Experienced in CRM projects, knowledge of WDX a plus

  • At ease in writing functional specifications and test cases, able to design business processes

  • Experienced in gathering requirements, designing solutions and communicate with the developers

  • Excellent communication skills with a collaborative personality, experienced in client facing roles and leading functional topics

  • Proficiency in English and French

Interested? We should talk!

Starting date: Immediately

Location: Geneva

Take your chance and apply!

About the company

With more than 290,000 people in nearly 50 countries, we’re a global leader in consulting, technology and outsourcing services. Together with our clients, we create and deliver business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness.

Capgemini Switzerland

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