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IT Service Manager Finance

  • Applications are considered on a rolling basis
  • Stockholm
  • Applications are considered on a rolling basis
  • Stockholm

As part of our business transformation we are now strengthening our capabilities and are looking for an IT Service Manager within our finance services area. In this role you will play an important part in consolidating our financial IT services and also in the ongoing implementation of Dynamics 365 Finance & Operations across all our geographical areas. Furthermore you will execute on agreed roadmaps in tight relationship with our vendors and manage the day to day IT service deliveries to ensure cost effective and robust operations that adds value to the business. You will report to the Head of Enterprise Services.

Your duties as IT Service Manager Finance means that;

  • Utilizing our vendor contracts and have a continuous tight relationship with the vendors.

  • Partnership – build trust and engagement with applicable account teams

  • Business knowledge – ensure the vendors fully understand Scandic’s business model to be able to optimize service values

  • Follow up on contract fulfillment (hard and soft KPI’s) and other objectives

  • Supervision of service operations and maintenance performed by vendors

  • Tight and clear collaboration with other IT Service Managers, IT Service Specialists, Service Support and other internal stakeholders to ensure efficient service deliveries

  • Optimize the service delivery – challenge ways of delivery, continuously improve

  • Efficient incident management, request fulfillment and minimizing recurring incidents through problem management

  • Keeping the service documentation up to date consisting of service catalogue, knowledgebase articles, self-service at service portal etc.

  • Project resource in service related projects

  • IT service financial follow up

  • Change and release administration

Work with great people

Parisa Amoor
Recruitment Specialist
"At Scandic we see people's differences as a strength, we take care of each other's unique potential."
Helena Blomberg
Call Centre Manager
"I get great opportunities for development and do it together with lovely colleagues."
Oscar Brehmer
Communication Manager
"At Scandic I can truly be myself. Scandic has a caring culture with competent people who will happily learn from each other."

Skills & Requirements

Experiences you bring and share with us

  • At least 5 years’ experience from similar work
  • Strategic technical skills to ensure long term optimization in applicable services to enable and support Scandic’s long term digital agenda
  • Solid knowledge and experience in finance solutions, preferable Dynamics 365 Finance & Operations, Basware P2P, Aditro and Adra
  • Experience in ITIL in general and incident/problem management and request fulfilment in particular
  • Ability to turn strategy into action and translate business demands into user friendly solutions utilizing cloud technologies
  • Ability to build strong relationships and an inclusive, collaborative solution oriented work environment
  • Good communication skills and ability to present data and recommendations in an organized and logical manner to all levels of an organization
  • Integrity and ability to build trust with senior management
  • High level of learnability and adaptable to agile ways of working
  • Can-do-approach and positive team player
  • Preferably a university degree, preferably within IT
  • Solid English and Swedish skills, spoken and written

Information about the position

This is a full-time employment.

We only accept applications through our website. All applications will be processed continuously, so please apply as soon as possible.

If you have ambitions to develop, we will give you the opportunity to grow in your role. The development opportunities within our organization are endless. We are looking forward to welcoming you to Scandic.

Great Place to Work

  • Professional and personal development

  • Partner discounts

  • Family & Friends discounts

  • Discounts when eating, drinking & staying with us

  • Flexible office working hours

  • Competitive pension scheme

About the company

We know that we reach further when we assent to our differences. At Scandic we want you to be yourself and develop in the direction you want to go, with the foundation of safe conditions and fair agreements. Bring your experiences, engagement and your way of thinking – contribute to a culture where we genuinely care about each other, our guests and our planet. Welcome to Scandic.

Do you share our values?





Visste du att...TOM

TOM...uppmuntrar alla att göra skillnad för miljön och att det var en av våra kollegor inom housekeeping som kom på idén om ”häng-upp-handduken”.

TOM...i Sverige blivit rankad som besöksnäringens mest attraktiva arbetsgivare flera år i rad, i Visitas årliga undersökning.

TOM... bara serverar kaffe som serveras är ekologiskt och Fairtrade eller UTZ-certifierat.

TOM...tack vare vårt stora miljöengagemang, blivit rankad som branschens mest hållbara arbetsgivare elva år i rad, av Sustainable Brand Index.

TOM...under 2014 inledde ett samarbete med organisationen Real Stars, centrerat kring ”Fair Sex”, dvs. arbete mot människo- och sexhandel.

Did you know that...TOM

TOM... “Hang up your towel” is one of Scandic’s innovative ideas within sustainability and was initiated by one of our housekeepers.

TOM... More than 4 out of 5 of our hotels are eco-labelled and the proportion is growing all the time.

TOM... we only serve coffee that is ecologic, and FairTrade or UTZ-certified.

TOM...thanks to our engagement in sustainability matters we have been named the most sustainable brand in the hotel industry, eleven years in a row, by Sustainable Brand Index.

Alex Erstfeld | Contact Person

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Scandic Hotels Group

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