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Sales Operations Director, Service Provider Business

  • Helsinki +1 more
  • Helsinki +1 more

F-Secure through its Consumer Security Business unit is the market leader in the Service Provider segment working together with the largest Service Providers globally. Through our partners we protect tens of millions of consumers against cyberthreats based on our award-winning security and privacy products.

F-Secure's success is based on our unique channel strategy where we help Service Providers to define and execute their consumer security and go-to-market strategy. Our broad portfolio of cybersecurity products can be customized to fit partner’s needs, we optimize the customer journey and tightly integrate with business processes like provisioning, while our service marketing teams ensure the services are successfully launched from day one.

We are now looking to strengthen our Service Provider Business and hiring a Sales Operations Director who will help us in executing our sales strategy by delivering support to our sales teams with key process and tool development as well as programs to develop our sales competencies within the team.

Key Responsibilities

  • Sales Training & Competence development including planning, preparation, and program building for our global Service Provider sales channel
  • SalesForce (CRM) user alignment across the channel, ensuring full engagement & performance. Indeed, we hope you’ll be defining new business processes and tools based on enterprise business architecture and your related technology understanding.
  • Ensuring tools (Salesforce) are updated and appropriate Sales Forecasting reporting is developed for consistent and efficient adoption across the channel
  • Sales Bid Process coordination, ensuring appropriate documentation is maintained and available; common sections are continually update and sales teams are aware of such updates.
  • Standardize internal Account Reviews and Planning coordination & process across our channel.
  • Taking ownership of standardizing our channel “ways of working” bearing in mind the various and multiple tools available (e.g. FF, Jira, email, TEAMS, Sharepoint, etc)
  • Additionally, job holder will act as liaison and coordinator with sales teams in respect of channel activities and needed behaviors with respect to MQL/SQL lead engagement discipline, pre-booking meetings supporting events, CRM data integrity, etc.

What are we looking for?

  • Experience. 10+ years of experience in Sales Strategy, Sales Programs or Sales Operations. Experience designing (or influencing the design) of revenue-producing sales campaigns and/or programs. Experience drawing actionable insights from data sets in their most common forms (Excel, Business Objects, Salesforce.com, etc).

  • Sales. Overachievement in a quota-carrying enterprise sales role. Experience designing sales programs, campaigns, and go-to-market strategies. Experience running tactical and strategic sales trainings.

  • Technical. Strong computer skills including Salesforce.com, Jira, Tableau, Microsoft Excel, Sharepoint.

  • Compelling Communicator. Speaks and writes with clarity, brevity, and purpose; explains areas of expertise clearly and confidently to others; influences and engages leadership with authority and confidence. Shows energy and passion when presenting thoughts and ideas.

  • Salesforce Smart.
    Develops and shares subject matter expertise, business knowledge or best practices. Asks strategic questions to gain a deeper understanding of the business. Takes appropriate actions based on the needs of the business and customers. Advocates for greater good of the company and its people.

  • Decision Maker. Takes a situational analytical approach, strong negotiation and decision-making abilities.

  • Team Player. Proficient at collaboration and working with members of a multi-functional team.

  • Urgency. High accountability, proactivity, diligence, and responsiveness. Ability to work tight deadlines with demanding senior business leaders.


What will you get from us

  • You get to work in the heart of technology with world class leading systems and tools.

  • With us you get to work for a successful global cyber security company that has the deeper purpose of securing the digital lives of people and businesses.

  • Our ways of working allow you to have autonomy and actively contribute to our success and you’ll have plenty of opportunity for self-development through being involved in a variety of initiatives.

  • Get to influence and inspire, we are always open to new ideas and ways of working.

  • Work with a great global team who support each other, and we have fun while doing it!

  • A chance to develop your role based on your strengths, seniority, and experience.

  • We offer a competitive salary and benefits including extensive health care, company supported sport activities and other wellbeing support.

Work with great people

Karolina Malagocka
Senior Marketing Manager
"At F-Secure we see the value of each and every person"
Robert Grześkowiak
Lead Software Engineer
"At F-Secure you won't feel bored. There are opportunities to learn new things every day."
Fairuz Zainor
Malware Analyst
"I joined F-Secure straight after graduating and now, 10 years later, I am still happy to be here."
William Jardine
Senior Security Consultant
"The freedom is a big thing for me. The trust you are doing something worthwhile."

Great Place to Work

  • Over 1,700 amazing colleagues in nearly 30 offices

  • Possibility to protect the world

  • Work with best of class experts who care

  • Relaxed, open and fun working environment

  • 68+ of nationalities

  • Global with the spirit of a small company

About the company

You can’t design culture!

The F-Secure team is diverse, fluid, fun-loving, and full of energy. It’s our job to preserve that, so we’ve made it our business to help individuals traverse from passion to passion, from specialism to specialism, from the flavor of today to tomorrow’s. We move with their needs, and help them build Pathways, always focusing on the things that make them happy in and beyond of the office.

See yourself here? Bring your best self and apply now.


1988F-Secure established under the name Data Fellows

1992First public hysteria about a computer virus

2002First Antivirus for mobile phones

2004F‑Secure Labs launches first antivirus industry blog

2009F‑Secure’s next step into the cloud

2015F-Secure aims to become the leading European cyber security company

2018MWR InfoSecurity joins F-Secure

Richard Yates | Contact Person

I'm interested
F-Secure

Helsinki +1 more
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