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IT Support Engineer
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Industrie

Informatique / services IT

Catégorie

IT & Infrastructure

Expérience

Niveau débutant

Emplacement: Luxembourg

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Description de l'emploi

SOGETI is looking for a future IT Support Engineer to join our company.

You will be part of the "Service Desk" team made up of 6 people, and you will evolve in an international environment of more than 700 employees in Luxembourg. Within a Hybrid infrastructure, you will be in charge of support and technical assistance for all users and IT equipment.

YOUR MISSIONS:

  • IT equipment management;
  • Support level 1 and 2;
  • Management and resolution of tickets/incidents;
  • Daily Monitoring: System, Hardware;
  • Participation in internal projects related to the service;
  • Drafting of technical documentation and improvement of Best Practices (KPI, ITIL).
Qualités et compétences requises

YOUR PROFILE :

  • You are curious and carry out technology watch (DevOps, Cyber, Cloud, etc.);
  • You are fluent in French and English. German and Luxembourgish are assets;
  • You have first experience in Windows and/or Linux environments;
  • You have knowledge of: Active Directory, VMware and ITIL;
  • You have a Bachelor's or a Master's degree in IT with a first valuable experience (Internship or any equivalent cursus).
Sur la société

I LOVE SHAPING THE FUTURE
At Sogeti, technology runs through our veins. This passion for technology inspires us on a daily basis and reflects in our motto "I love shaping the future".

Leader in Cybersecurity and Testing , innovative player in the Agile and Cloud world , Sogeti supports its clients in their digital transformation. Our DNA: tailor-made and flexible solutions, innovation, entrepreneurial spirit and committed bold teams.

Brand of the Capgemini group, a global community of 270,000 professionals and experts in more than 40 countries around the world, since 1967.

SOGETI LUXEMBOURG
Sogeti is the leading IT player in Luxembourg since 1994 , working closely with its clients thanks to its 700 employees.

Our multicultural teams, composed by more than 50 nationalities , work in various activities, for prestigious clients: European Institutions, Financial services and major industries.

Diversity statement

We take pride in the diversity of our people who come together to create ideas that will shape the future. We believe that the collaboration of diverse and multi-cultural teams, promotes creativity and innovation, leading to an inclusive culture to the benefit of all.

Our definition of diversity encompasses cultural identity, ethnicity, social origins, sexual orientation, ideologies, working methods, gender identity and disability. To best integrate the value of diversity in our corporate culture, we focus on inclusion to ensure that all employees feel valued and included.

#4PositiveFutures Corporate Social Responsibility is a business imperative at the core of everything we do. Architects of Positive Futures captures our renewed social ambition & three pillars guiding our journey:

  • Diversity & Inclusion
  • Digital Inclusion
  • Environmental Sustainability

This is reflected locally in many projects: creation of OUTFront Luxembourg our LGBTQ+ Network, International Women’s Day, donation of laptops toImpalabridge, Sogeti Luxembourg goes green (green energy, zero plastic, recycling & ISO14001 Certification program), protect biodiversity with Natur&ëmwelt, partnership with servethecity Luxembourg … and many other projects to come.

WE LOVE MAKING THE WORLD SAFER _ _
__ Our full portfolio of Cybersecurity services combines the expertise of 4,000 experts across the world
supported by a global network of Security Operations Centers (SOCs). We help clients build digital trust – transforming security into a source of strength and competitive advantage.

Our end-to-end approach includes consulting, compliance, protection, and monitoring services to meet security requirements in virtually every industry and market segment.

As a global player, we offer security adapted to each client’s business context, acting as a trusted advisor along their digital transformation journey.

OUR VALUES, OUR CULTURE

Boldness, Freedom
Sogeti is the perfect place to bring your passion for IT into play while learning new skills.

Team Spirit, Modesty
You will be given the opportunity to develop your career through interesting & ethical projects and your evolution will be monitored closely by your line manager and HR team.

Fun, Trust, Honesty
Moreover, you will be encouraged to attend training courses to broaden your knowledge and obtain certifications. You can also count on an attractive salary and fringe benefits (e.g. company car, meal allowance). Voted as the second richest country in the world, Luxembourg offers a high quality of life in a multicultural environment.

Joining Sogeti means rediscovering the start-up spirit in a large Group, where international mobility is a reality.

Sogeti Luxembourg is part of the Europe Cluster Business Unit managed by Eric de Quatrebarbes, the former head of Sogeti France.

The Cluster brings together 11 European countries: Belgium, Luxembourg, Switzerland, Romania, Czech Republic, Poland, Portugal, Ireland, Hungary, Austria, Slovakia and offshore in India, with more than 7000 Teammates.

WHY JOINING US?

  • To integrate a team on a human scale;
  • To have access to open career paths in terms of jobs, roles and sectors;
  • For being involved in a fun atmosphere and regain the freedom to dare;
  • To act on complex issues in an innovative environment.

Be bold and make the world safer with us!

Je suis intéressé(e)