IT Support Specialist
Northvolt is a European supplier of high-quality battery cells and systems, made in an environmentally sustainable way. The company was founded in 2016 with the mission to build the world’s greenest battery with a minimal carbon footprint and the highest recycling capabilities.
In the plant located in Gdańsk we produce energy storage systems and battery modules that replace internal combustion engines in industrial machines. Currently Northvolt Systems Poland is increasing its manufacturing capabilities by building a highly-automated, state-of-the-art production plant.
We are currently looking for IT Support Specialist to join our growing team in Gdańsk.
Key responsibilities include:
- Administering and coordinating hardware orders, licenses, network lines, and services
- Working closely together with project managers and HR, and facilitating onboarding
- Setting up necessary training sessions for teams
- Proactive work towards continual improvements of processes, tools, and routines
- Managing Office 365 and backup systems of internal data
- Managing intranet (no coding required)
- Administering office hardware (TV, printer, monitors, keyboards, conference phones, etc)
- Work in helpdesk with responding to tickets and finding solutions to problems
- Help with developing and improving the helpdesk service
Work with great people
Skills & Requirements
Education/Experience:
- Educational background in IT or other relevant educational backgrounds
- 1 year of experience working within IT, and/or ability to pass technical case
- Experience from both IT management and IT operations is a plus
- IT security and strategy knowledge is a plus
- Knowledge in GDPR is a plus.
Specific Skills/Abilities:
- Fluent Polish is a plus.
- JIRA / Atlassian experience is a plus.
- Excellent English both written and oral skills.
- Experience from working in a fast-paced environment.
- Service-minded and pedagogical with an eye for details.
- Highly organized and result-driven.
- Having good communication skills, problem-solving skills, and being polite will take you a long way.
- You have a can-do attitude and an entrepreneurial spirit
- You have the ability to work in a high-profile and high pressured international environment with employees from more than 100 countries.
- Qualities that we cherish are flexibility, sense of quality, friendliness, motivation to take on new challenges, grit, and a sense of humor
- You are a passionate & purpose-driven person.
- Polish driver's license is a plus.
We offer:
- Stable employment conditions - employment contract (indefinite after 6 months)
- Private medical care in LUX MED – extended package with a freedom of treatment (partial refunding of invoices) for the employee fully paid by the company
- MyBenefit System – monthly card top-ups, the possibility to purchase a Multisport card
- Co-financing postgraduate studies
- Employee referral programme
- Financing of commuting by bicycle
- Christmas/holiday bonuses from Employee Benefit Fund (ZFŚS)
- Co-financing of sports activities and integration budget
- The possibility to invest in Northvolt group’s shares
- Relocation bonus
- Work in an international environment - the ability to use English daily
- Opportunity to develop and acquire new skills in a company taking part in the transformation to renewable energy
- Friendly and open working atmosphere in a diverse team
Great Place to Work
World leading technique
Top specialists as team peers
International environment
About the company
Northvolt was founded in 2016 with the mission to build the world’s greenest battery cell, with a minimal carbon footprint and the highest ambitions for recycling, to enable the European transition to renewable energy. Northvolt’s team of experts is building the next generation battery cell factory focused on process innovation, scale and vertical integration. Once completed, it will be Europe’s largest battery cell factory and produce 32 GWh worth of capacity annually.
We are currently in an exciting fast-growing phase and operate in a busy, fast moving environment, dealing with a wide range of stakeholders. We are staffing our international office in Stockholm, our R&D facility, Northvolt Labs, in Västerås, as well as our Gdansk facility for production of battery systems. We are also preparing for upcoming positions at the main factory, Northvolt Ett, in Skellefteå.
We want to work with experienced battery experts as well as talented and purpose driven people from all kinds of disciplines to make this happen. Those of us already on board share a bold streak and a passion for our mission. We are prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. We are a team dedicated to thinking new, working hard and having fun. Join us today!
Aleksandra Klimek | Contact Person
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