Linkfluence is looking for a talented candidate whose professional attributes will strengthen the company’s Global Insights Team. As Research Manager, you will work at the cross line between Social Media Analysts and Client Directors, you will manage the production of monitoring and ad-hoc research reports for our clients.
Your responsibilities will include:
Meet and understand clients needs through direct contact with them, with the support of the Client Director
Build and update complex social media listening and analytics tools
Define the methodology/approach for each individual case, setup and ensure data consistency
Project manage, coordinate and produce of any kind of reports using quantitative, qualitative or network analysis
Manage a small team of researchers
Contribute to the delivery of actionable recommendations to clients
Ensure the quality of the projects handled autonomously
Skills & Requirements
Passion for digital culture and social web
At least 5 years’ experience in social media research or analysis using social media monitoring and/or analytics tools
Fluent in English and Mandarin, a third language is a plus
Proven organizational and people management skills
Strong analytical and interpretation abilities (track record of producing high quality insights from complex data on both tactical and strategic levels, quantitative and qualitative)
Excellent writing skills.
Good interpersonal skills, team player
Hands-on, can-do attitude, pushing things the next mile
Advanced MS office (Excel and PowerPoint)
What we offer:
Company with passionate and ambitious projects
Complete training and onboarding process
Opportunity to take initiatives
Full of dynamic, multicultural and kind people :)
Flexible working hours and home office policy
We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.
About the company
Linkfluence, a Meltwater company, first started as a passion project between four students with an ambitious goal: to understand and “map” the social web. Today, Linkfluence is a leading AI-enabled consumer insights company that turns social data into valuable insights for global brands. Our hybrid combination of AI and human expertise is what sets us apart from other social listening players in the industry.
We serve over 500 clients worldwide across all industries, from global brands like LVMH, Nike, and Ralph Lauren, to Danone, Pernod Ricard, and Porsche.
In 2021, Linkfluence was acquired by Meltwater, a leading global provider of media intelligence and social analytics. This important achievement and milestone further highlights Linkfluence’s core mission and vision. This also represents a huge opportunity for growth for the company and for Linkfluencers.
Our team is young, diverse, ambitious, and growing rapidly. We have 180 people of over 20 different nationalities spread across our offices in Paris, London, San Francisco, New York, Düsseldorf, Shanghai, and Singapore. We are a multicultural organization and are committed to a gender-balanced workforce.
If you’re passionate about staying on top of online trends, if your ambition is to help companies serve their customers, if you’re curious about what’s happening in the world and love to listen to others, and if you’re thrilled to be a part of shaping the future of social media intelligence, then we want to hear from you!