Most of the work will be around coaching, mentoring, supporting, and steering people in a consistent direction and achieving improvements in the technical capability, the quality of our work, and in our teams’ ability to continuously deliver value to our clients better
Most work will aim for the long term - this role needs to lead others towards those long term achievements amidst the daily short-term challenges (in other words, this role creates the balance between the short and long-term related to technical capability and improvements within the country unit)
In general TMs will focus on the following with and for their teams:
A clear understanding of the concept of Value and putting quality first in achieving it
Clarity of expectations, what success looks like, and where we’re headed for all engineering roles (this includes ensuring clear role descriptions that align with our Job Families Framework)
Ensure that an adequate support system for all engineering roles
Ensure that our engineering roles are set up for growth
Ensure the appropriate level of training for all engineering roles
Ensure use of and investment into tooling that makes engineering roles more effective
Ensure that teams own the technical delivery towards their clients and are invested in continuously understanding what success means for their client
Ensure that we are working towards future trends, to explore and learn, test and prepare ourselves for what is coming next
Ensure continuous technical improvements, better teamwork, and knowledge sharing, including:
coordinating activities that are outside-in (e.g. Vaimo Group needs all engineers to be positioned in the job family, and seeks help from every country unit)
coordinating activities that are inside-out (e.g. a Vaimo country unit is really struggling with understanding how to prepare for their first PWA project, and seeks help from VGS)
A TM eventually also works as part of their country’s leadership team, and they use this for guidance on where to focus their efforts, but also as leverage to develop the technical capability of the country unit as effectively as possible.
Skills & Requirements
Strong verbal communicator
Strong presenter, especially using digital tools like Google Slides etc.
Understanding of engineering principles and how they contribute to consistently delivering value with high quality
Deep desire to continuously improve in all aspects but specifically as a leader
Desire to learn the mechanics of a services business (which is different from a product development business)
Good understanding of what Technical Excellence means today and in the future
Would be a plus
Project Management, Product Management or Product Owner experience
Experience as an Agile Coach
Some sales experience (e.g. as System/Solution Architect in sales cases)
We offer you
The opportunity to work on various types of small and large projects
The opportunity to work with system development in a small team where you set the framework for how you want to work
Free hands to work with new solutions involving new technology
To be involved in creating the journey we will make with everything from processes, procedures, technology, and tools
The opportunity to learn new techniques, tools, and programming languages in regular exchanges of expertise with colleagues
Attractive salary + benefits
Work in a flexible environment in a brand new office with attention to a good work-life balance
About the company
Vaimo is one of the world’s most respected experts in digital commerce and experience. We are a full-service omnichannel partner, driving success in digital commerce through digital enablement, customer experience, solution development, and managed services.
We have a 12-year track record of technical excellence, working with select industry partners, to provide our clients with the best solutions across the B2B, B2C, and D2C sectors.
We are a global company with a local presence, focused on cultivating close, long-term relationships with our clients. We work with brands, retailers, and manufacturers all over the world and have over 500 employees, who are based in offices in 15 markets across EMEA, APAC, and North America.