Quality Coach

Job Description

Former F-Secure Corporation is undergoing perhaps the most significant transition throughout its history so far, as the company pursues to separate its consumer and corporate security businesses from each other through a partial demerger. Upon completion of the demerger, F-Secure’s B2C and B2B operations will continue as two independent publicly listed entities: F-Secure Corporation, focusing on consumer security business, and WithSecure Corporation, focusing on corporate security business. Trading on F-Secure shares on Nasdaq Helsinki OMX is expected to begin on 1 July 2022.

Our Consumer Security unit is looking for an ambitious Quality Coach to work with all of our R&D fellows. These are the people who develop our flagship products like TOTAL, SAFE, FREEDOME and SENSE, and that wouldn’t be possible without having the best professionals, ranging from software developers to quality engineers to content leads. If you want to work with world-class software developers and global partners (operators, technology and solution partners), look no further.

You, as an Quality Coach, will be working with all our R&D teams across multiple countries and locations. Your day to day job will include working directly with a variety of stakeholders, both within the unit and in all the R&D teams, making excellent communication skills a must. Your main responsibility will be to coach the whole organisation on improvements to the end-to-end process of software development, including release culture, system design, test automation, code architecture & design quality.

You will be driving and developing the culture of built-in quality through strategic initiatives and hands-on work both. If you're a passionate self-starter and enthusiastic about quality, this role is made for you.

Key Responsibilities

• Establish the parameters within which testing and validation activities should be run
• Promote system thinking and lean mindset
• Set and maintain quality standards (we call them unbreakables)
• Help teams to build foundation to release on demand
• Promote tools and processes to visualise the quality status of the release and team maturity on quality matters
• Actively contribute to Quality Engineering learning community
• Participate in recruitment
• Drive relentless improvement
• Actively participate in business unit and company quality strategy work

What are we looking for?

• Servant-leader, people person, influencer

• Proven experience in quality assurance in software industry

• Experience with the CI/CD pipeline and test automation

• Self-starter and ability to manage various elements simultaneously

• Ability to see big-picture, customer-centric thinking

• Excellent communication skills in English on any level of the organization from Board of Directors to an individual worker

• Excellent analytical skills

Bonus points

• Agile Practitioner Certification (SAFe, PMI-ACP, etc.)
• Experience with test automation implementation and tooling
• Coaching experience

What will you get from us

• Developing cutting edge security solutions to defend organizations, society and people from real-world cyber-attacks
• Working with award-winning product development team
• Support to develop and learn from the experts while constantly improving ourselves as an employer to enabling you to succeed in your job
• Chance to change the agile product development process and quality strategy