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Presales Solution Architect

  • Applications are considered on a rolling basis
  • Stockholm +7 more
  • Applications are considered on a rolling basis
  • Stockholm +7 more

About the Global Presales Team

The Global Presales team is part of our Sales and Partner organization supporting all teams in our active markets. We are seen as trusted advisors by both internal as external key stakeholders. Our engagement includes having a deep understanding of our product portfolio and delivering both technical and solution design in high-value or complex cases and plays a vital part in our overall success.

Position description

The Global Presales function has a central role within the Sales and Partner organization but also plays an important role with cross supporting functions. Though our involvement and responsibility is crucial in complex and high value customer cases, our involvement stretches over all segments making us a vital link between all supporting functions within nShift.

As a Presales Solution Architect, you will work closely with the account owner in direct sales opportunities within the Enterprise and Strategic segment, securing a best in class offering both from a technical and commercial point of view. With in-depth knowledge of our products, you will conduct deep-dive demos, visualize the customer journey, analyze and capture the customer’s needs, all to ensure that we bring an offer to the table that will both increase our revenue, as well as ensure a high customer satisfaction. You will be supporting the account owner with the pricing and be responsible of delivering a high-quality solution design and validating the technical solution before a hand-over to our Professional Services.

You will have contact with both external as well as internal key stakeholders throughout the sales process. The role has a strategic and operational importance in ensuring quality assured processes with cross functional supporting departments such as Professional Services, Global Services and our Carrier team. With insight in our core operations your role plays a significant part in nShift’s success, growth and positioning in existing, but also in new market areas. You will report directly to Head of Global Presales.

Main Responsibilities

Inclusive of but not limited to:

  • Deliver deep-dive product presentations and demos to qualified prospects within Enterprise & Strategic segment (New Logo & Upsell)
  • Capture and visualize customer needs to enable the values that our product range can offer our customers
  • Validate the technical solution, deliver solution design and support in creation of SoW as part of hand-over process to Professional Services
  • Support account owner in RFP process
  • Drive internal processes with key stakeholders (Sales, Marketing, Carrier team, Product, Global Services) to achieve visibility, ownership and a quality assured way of working related to our sales process
  • Drive Best Practice for Sales & Partner organization
  • Train and educate Sales & Partner Reps, how to effectively demonstrate nShift’s products understanding value-based offering and how it can solve our customer’s needs
  • Travel to client sites together with account owner if required

Work with great people

Erik Meyer
Head of Global Presales
"I meet so many interesting people and companies daily in my job. I really enjoy building our ecosystem of partners."
Sofie Johansson
Customer Support Agent
"Our Customer Support is an important part of our strategy; Providing competent and good support gives us satisfied users!"
Terhi Louhelainen
Support & Operations
"I want to find the best solution for the customers and want them to be happy. We have very professional people at work here and I’m proud of that."
Luiza Cristina Vaetus
Customer Reference Manager - Marketing
"Customer's voices and experiences shape our identity and are at the core of our business. I am happy to be the one helping them getting their stories shared."
Razvan Costin Dobre
Software Engineer - Engineering
"A place where you meet great colleagues that support you to become the best version of yourself."
Andreea Dragomirescu
Team Manager - Enterprise Production
"We are building cool tools that help our customers do their job more efficiently"
George Catalin Dumitru
QA Automation Engineer - Post Production
"I am lucky to be a part of the nShift company because it offers me the opportunity to constantly evolve with a team that helps me when I need and appreciates me for the results obtained."
Madalina Florientina Ciucu
Front End Developer
"I find the biggest reward in building features from scratch, surrounded by bright people, our work making an impact to lots of customers."

Skills & Requirements

Required professional qualifications

  • Good ability to organize, including prioritizing, planning and controlling objectives
  • Good verbal and writing skills in addition to capabilities to articulate value and explain concepts to decision making personnel who may not be as technically initiated
  • Capability to analyze and visualize customer needs and translate those needs into viable technical solutions
  • Commercially driven approach
  • Strong tolerance for and ability to focus and execute in a changing environment, ability to make things happen
  • Good ability to work under pressure with high energy and resilience
  • Ability and a willingness to work within a team
  • Strong social skills and networking competence

Preferred experience

  • Previous experience working within Technology/Logistics B2B/SaaS/eCommerce
  • Experience working with nShift’s product portfolio
  • Experience in designing & delivering technical solutions
  • Experience with technical integration between systems and in working with requirements towards development teams
  • Experience from enterprise SaaS or equivalent solutions sales
  • Bachelor's degree in Business Administration/Economics//Tech/IT engineering or relevant field
  • Strong written and oral communication skills in English, other additional languages are meriting

Required personality traits and skill set

  • Solid communication-, and networking skills
  • Structured way of working with efficient organizational and time management skills
  • Creative mind-set & great problem-solving skills
  • Driven, high-energy personality & team player
  • Good ability to work under pressure and deal with tight deadlines with high energy and resilience
  • Pro-active approach with ability to take ownership & own initiative

Interviews and evaluation will be performed continuously. Please submit your application as soon as possible to make sure you will be considered.

If you have any questions, please contact Head of Global Presales Erik Meyer.

About the company

Established in 2021, nShift is the global leading provider of cloud delivery management solutions enabling the frictionless shipment and return of almost 1 billion shipments across 190 countries. nShift’s software is used globally by e-commerce, retail, manufacturing and 3PL shippers. The company is headquartered in London and Oslo. It has over 490 employees across offices in Sweden, Finland, Norway, Denmark, United Kingdom, Poland, the Netherlands, Belgium, Romania and Switzerland.

1997Unifaun and Consignor were founded

1997Pacsoft Online is launched

2010Established in Finland

2010+400 millions of shipments handled through our platforms during the year

2014Merger between Unifaun and Memnon Networks

2014Established in Poland

2016Established in Norway

2017The App "My Parcel" and Unifaun Delivery Checkout are launched

2018More than a half billion parcels handled through our systems!

2019Transsmart (NL) was acquired!

2021Unifaun and Consignor merged

2021Unifaun, Consignor, Transsmart and Returnado become nShift - Global Leader in Cloud Delivery Management Solutions

nShift

Stockholm +7 more
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