Oh oh! Awesome! {$ msg.text $} ({$ msg.count $})

Marketing Automation Specialist / Product Owner

  • Applications are considered on a rolling basis
  • Hägersten +1 more
  • Applications are considered on a rolling basis
  • Hägersten +1 more

Pierce, Europe's leading online retailer for gear and accessories within Motorcycles and Snowmobiles, are looking for a Marketing Automation (MA) Specialist/Product Owner to join our E-commerce Experience team.

Pierce is a rapidly growing company, committed to offer a state-of-the-art shopping experience to our passionate customers through our online stores 24MX, XLMOTO and Sledstore. We have a local online presence in 16 European markets and two shops for the rest of the world that provides our customers with a huge range of products and an extraordinary level of service.

In the role as MA Specialist/Product Owner you will take ownership of Pierce’s short- & long-term e-mail marketing roadmap, both strategically and operationally. You will carefully orchestrate our e-mail channel for 39 localized e-stores (and counting) and securing the same great customer experience to all customers. To thrive in this role we believe you are a tech-savvy specialist with a wide skillset of channels and platforms but with extra love for the e-mail channel. You like executing ideas yourself as much as you like seeing team members executing your plans.

The majority of our E-commerce Experience Team are located at our Digital hub in Åre and the placement for this role is either Åre or our HQ in Stockholm

Key responsibilities

  • Ownership of Pierce’s short- & long-term e-mail marketing strategy and roadmap
  • Ownership of the e-mail channel (traffic, sales etc.)
  • Define target audiences and develop corresponding communication strategies across multiple channels.
  • Develop automations, templates, dynamic modules and segmentation to improve campaign performance, branding activites and customer loyalty
  • Actively measure, analyze, test and determine new opportunities and provide recommendations for improved customer experience
  • Optimize performance through A/B testing and partner with Campaign, Branding & Performance Marketing teams to improve results and make program improvements
  • Work collaboratively across the organization to develop, execute and optimize customer loyalty and retention.
  • Develop lifecycle programs and deliver actionable insights that contribute to business growth
  • Map customer journeys across the full lifecycle, defining multi-channel touchpoints, highlighting areas of friction, and identifying engagement and conversion opportunities
  • Team manager for the CRM team

Who are you?
A tech-savvy specialist with a wide skillset of channels and platforms but with extra love for the e-mail channel. You take responsibility and have a high analytical and goal-oriented approach and are able to translate ideas to concrete use cases and deliverables. You are able to execute complex initiatives and proactively respond to issues in an innovative yet structured way.

You get energy from collaborating across functions (internally and externally) and understand that WE are stronger than ME. You feel comfortable communicating on all levels of an organization and are adopting your communication to the audience.

Your personality

  • Tech-savvy with a strong business mindset
  • Result oriented and always looking for opportunities to improve performance
  • Self-leading, accountable and structured
  • True interest for using technology to create business value
  • Proactive ways-of-working, taking own initiatives, provide recommendations for improvement

Skills and experience

  • 3+ years executing and managing e-mail marketing strategies
  • 3+ years experience in B2C e-commerce
  • Strong understanding of complex technical environments – you need to be able to connect the dots!
  • Experience in Emarsys, Voyado, or other leading ESPs (Emarsys preferred)
  • Strong attention to detail and ability to manage multiple projects end-to-end
  • Basic hands-on knowledge in HTML, CSS and basic scripting
  • Knowledge of do’s & don'ts in email and online marketing
  • Experience in web analytic software such as Google Analytics
  • Experience in managing a team and team members

Bonus experience

  • Experience in working with a CDP
  • Experience in data modelling and SQL
  • Experience with Jira and Confluence
  • Experience from Motorcycle, MX or Snowmobile business

Work with great people

James Duff
Content & Brand Design Manager
"Pierce has a very welcoming, lively, diverse, engaging and high paced work environment."
Patricia Rancel
Region Manager Central
"The best value of Pierce is the employees. It's not just about working hard, but also about working with the best attitude."
Krystian Abraszkiewicz
Junior Software Developer
"Pierce is an agile company that quickly adjusts to various situations. It dares to try new approaches and values adaptability."
Olga Karpiarz
Team Leader CD Planning
"Corporation in the best meaning - takes care of an employee in a family way and provides development possibilities, supervisor support as well as wide profit package."
Linda Junghanss
Team Leader DACH
"Working for Pierce means working in a fast-changing and growing work environment. One can learn a lot from that while working with a very diverse and international team."

Great Place to Work

  • International work atmosphere & amazing teamwork

  • After Work activities

  • Company sponsored sports events

  • Discount on company products

  • Competitive benefits

  • Opportunities for personal and professional growth

About the company

Pierce is a leading and fast-growing e-commerce company selling gear, spare parts, accessories and streetwear to over 1.1 Million active riders across all of Europe through the online stores 24MX, XLMOTO and Sledstore via some forty websites adapted to the local markets. Pierce has two major segments targeting two different customer groups, Offroad – sales to motocross and enduro riders, and Onroad – sales to riders on paved roads and tracks. With a large and unique product assortment, including a number of its own brands, an excellent customer experience and attractive prices, Pierce is changing the motorcycle enthusiast market in Europe.

The headquarter is located in Stockholm, Sweden, the central warehouse is located in Szczecin, Poland, and the customer support is located in Barcelona, Spain. During 2020 Pierce had around 400 employees and net revenues exceeding SEK 1.5bn (€150MM). Pierce also hosts a very active social media community with over 1.3 million followers.

During 2020 Pierce was selected as one of ‘Sweden’s Best Managed Companies’ by Deloitte in partnership with Nasdaq and was recognized as a 'D-Award' finalist as a top-3 e-commerce player in Sweden. During 2021, Pierce concluded an IPO and listed its shares on Nasdaq Stockholm's main market.

It started with a passion for our sport, was driven by the enthusiasm of our staff and we still dare to reach out for more with love and dedication for our customers.

Join us on our quest to become the most admired retailer within the motorcycle industry and shape the way motor enthusiasts shop by offering a state-of-the-art online shopping experience built on passion, professionalism, and a good dose of rebellious spirit.

We are passionate about riding motorcycles and have an exciting program for employees who want to learn to ride or get more involved in motorsport. But non-riders are also very welcome to join of course.

2005All started in a garage with two MX enthusiasts who wanted to change the shopping experience for their follow petrolheads.

2009Pierce AB began with the launch of 24MX by 4 employees. Initial focus was on selling parts and equipment to the Motocross world.

2013XLMOTO launched with a special focus on onroad motorcycle equipment. At this point a European wide presence was already built with the focus on bigger markets.

2013SledStore went live with pow passion and endless trails. SledStore is a Mecca for the Nordic snowmobile fanatics.

2016Our own European distribution center, PDC, opened their gates and storage racks to offer our customers an even bigger range, quicker deliveries and excellent service. Over time it's grown to almost 40,000 SQM - the size of six football pitches.

2018Pierce announced the acquisition of MotoBuykers, a Spanish e-commerce motorcycle player, to strengthen its footprint in southern Europe.

2019Pierce opened up for sales outside Europe on our global sites 24mx.com and xlmoto.com

2020Pierce was recognized as one of the three best eCommerce companies in Sweden with the nomination as 'D-Award' finalist.

2020Pierce rolled out a new state-of-the-art ecommerce platform to further strengthen the customer experience

2020Pierce received the Sweden’s Best Managed Companies recognition, sponsored by Deloitte in cooperation with Nasdaq

2021Pierce completed an IPO and listed its shares on Nasdaq Stockholm's main market.

TodayWe have a local presence in 17 European markets with 400 employees, 5 offices in Sweden (Stockholm and Åre), Spain (Barcelona), and Poland (Szczecin).

Andreas Adler | Contact Person

I'm interested
Pierce Group

Hägersten +1 more
Visit website