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Solution Consultant

  • Application Deadline: Jan. 31, 2022
  • Manchester +1 more
  • Application Deadline: Jan. 31, 2022
  • Manchester +1 more

The Customer Services organization includes the Professional Services and Customer Support functions, and is made up of more than 550 Basware experts globally.

Professional Services, made up of Project Managers, Solution Architects, Solution and Technical Consultants and Success Services professionals, deliver customer implementation projects and provide services that help Basware customers adopt, optimize and accelerate the benefits of their Basware solutions and services. Customer Support provides professional help to our customers to manage operational and service issues that arise from using our services.

Customer Services draws on our collective expertise so that our customers realize the best possible business outcomes with Basware’s Networked Purchase-to-Pay solutions.

As part of it’s Professional Services, Basware has a team of European field-based Solution Consultants who understand, define and implement customer requirements for Basware software solutions and services.

We are now looking for a Solution Consultant to join our team.

Key role responsibilities

In this role, you will work with customers during the project phase and in optimizing their solutions post go live. On **** your assignments your responsibilities can include:

  • Configuring Basware’s solutions to meet customer’s needs.
  • Testing of end to end Basware Software Solutions Designing.
  • Implementing interfaces to the customers existing software environment (e.g. ERP, Archive, Purchasing).
  • Creating and updating the solution documentation.
  • Supporting the solution design, effort estimation and project planning.
  • Providing advice and guidance on Purchase to Pay business processes.
  • Getting familiar with different ERP systems (e.g. SAP FI/MM, Oracle) in order to integrate our solutions with them.
  • Working in international projects in a multicultural team.

Work with great people

Hanna Ikonen
Team Leader, Customer Services
"I feel that I can make a difference, drive improvements & take controlled risks, and all this is supported by the company."
Sam Bradner
Senior Content Designer
"Best part of my job is flexibility and variability. I don´t really have a typical day, and I like that!"
Kevin Kamau
Product Manager
"Basware is a global company that values people as a crucial driver for success."
Trang Pham
Communications Specialist
"I know I can make an impact in hundreds of different ways. Basware is really unique to me – we have the best people and we are the leader in our industry."
Mika Peurala
Solution Architect
"Absolutely the best colleagues and line managers in the world!"
Jaakko Jutila
Director, Customer Service
"At Basware you have the freedom to identify and start different development activities across the organization without getting approvals from above."

Skills & Requirements

Candidate qualifications

We are looking for a professional, who has:

  • Experience in working in project environments and a track record of delivering the end-results on time.
  • Worked with one or more programming/scripting languages (e.g. SQL, HTML).
  • Familiarity with data conversion and integration methods (e.g. XML, XPATH, Web Services, APIs).
  • Knowledge of purchase to pay processes or some experience using Basware’s or similar industry solutions is an advantage.
  • Strong communication and relationship building skills
  • Confidence in delivering presentations and facilitating workshops.
  • The ability to produce structured and sound documentation, including process modelling and flow charts.
  • Fluent English language skills, both verbal and written.
  • The flexibility and interest to travel when required.

Our offering

Location: London or Manchester, United Kingdom

Position: fulltime, permanent

At Basware, you will be part of dynamic and forward-looking company. We have an open working atmosphere and great Basware spirit. We offer you competitive compensation aligned with your competences and performance, a supportive team and an opportunity to build your career in an international environment that drives you to succeed.

If you have any questions, you can get in touch with David Hooper (UK HR Manager) at [email protected].

Great Place to Work

  • We embrace a growth mindset.

  • We empower through accountability.

  • We dare to try.

  • We value every individual.

About the company

Basware is the global leader in providing networked purchase-to-pay solutions and innovative financing services. Basware’s commerce and financing network connects businesses in over 100 countries and territories around the globe. As the largest open business network in the world, Basware provides scale and reach for organizations of all sizes, enabling them to grow their business and unlock value across their operations by simplifying and streamlining financial processes. Small and large companies around the world achieve significant cost savings, more flexible payment terms, greater efficiencies and closer relationships with their suppliers.

Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the purchase-to-pay industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world class solutions and services to hundreds of companies worldwide. A critical part of our culture is the high amount of trust we put into our employees—we want you to make a difference. So, we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where our employees strive for excellence, put our customers first, lead the way, and inspire one another to build a winning team.

2020Recognized market leader with global operations, 20+ offices worldwide.

2019Gartner Magic Quadrant Leader for Procure-to-Pay Suites for fourth time

2014-2019Several industry recognitions and product launches

2012-2016Several acquisitions in the fields of e-invoicing, e-procurement and purchase-to-pay solutions

2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network

2006-2009Several acquisitions in the fields of invoice automation, data capture expertise and payment software

2005Launch of fully integrated Purchase-to-Pay solution suite

2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service

1992Launch of first financial management software

1985Basware founded in Finland

David Hooper | Contact Person

I'm interested

Manchester +1 more
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