We are looking for an experienced IT Service Support Manager to join us in our mission to contribute to a greener future. The role is a part of our excellent IT Team and based in Stockholm. By joining us, you will be a key player in providing excellent IT Support to all our users and contribute to building one of the first large scale European battery factories.
We need someone to build and lead our global Service Support Team, who are passionate about leadership, curious and innovative. You love working with people and making them grow. You are committed and enjoy clear and challenging goals in your leadership. You take ownership, have high energy, are results-oriented and like to work in an environment characterized by constant change.
You will report into our Director of Operations & Infrastructure, representing IT Service Support in our Extended IT Leadership team and in other stakeholder collaborations. Your role is also to manage our external service providers and partners.
5+ of experience as a Helpdesk/Service Manager or in a similar role
Strong technical background
Ability to work under pressure and thrive in high pace environments
Excellent leadership and people management skills
Strong customer service skills
World leading technique
Top specialists as team peers
Fast paced & entrepreneurial culture
4 semaines de vacances / 4 weeks of vacation
Journées maladie illimitées / Unlimited sick days
Programme de parts / Employee Stock Option Program
RPDB / DPSP
Compte Frais Employés / Employee Spending Account
Télémédecine / Telemedicine
Northvolt makes green batteries for a blue planet. Affordable cells and high-quality battery systems. All manufactured with a record-low carbon footprint. Purposely built to provide Europe with the opportunity to switch to renewable energy – efficiently and entirely.
To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make batteries so great – they will one day make oil history.
Northvolt is growing fast. We’re staffing our international office in Stockholm, our R&D facility, Northvolt Labs, in Västerås, as well as our Gdansk facility for production of battery systems. We're also hiring for our gigafactory Northvolt Ett in Skellefteå, Sweden. We want to work with smart individuals from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun.