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Sales Operations Specialist (Salesforce)

  • Application Deadline: Aug. 18, 2021
  • Stockholm
  • Application Deadline: Aug. 18, 2021
  • Stockholm

Mentimeter’s vision is to transform presentations and meetings into fun and interactive experiences by making it easy to listen and to be heard. We believe in giving everyone a voice, in every meeting and presentation. We are building a modern, friendly, and diverse product-first tech company based in Stockholm and now, we are looking for a Sales Operations Specialist to join our Sales team.

As a Sales Operations Specialist, you will continue building a self-sufficient scalable CRM (Salesforce) system to support and enable the sales team's growth.

Mentimeter is a service that is loved globally, and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be a driving force to accelerate that growth even further!

We believe that a brilliant person with the right ambition can really leverage their time at Mentimeter. We are growing fast, and with us, so can you. Most importantly, we are looking for a candidate who is eager to develop Mentimeter as a company to a world-leading position. You will be one of the leading individuals making this happen!

Responsibilities:

  • Hands-on daily CRM (Salesforce) operations to coordinate and ensure the best execution including:
    • Build reports & dashboards
    • Documentation of processes and architectural setup
    • Data cleaning & accuracy
    • Break fixes and CRM maintenance
  • Manage all aspects of CRM and maintain a high level of communication across the sales team
  • Responsible for continuous Salesforce trainings and onboardings
  • Identify together with the sales team salesforce bottlenecks, challenges, and implement solutions to help the sales team to add scalability, drive retention, and incremental sales
  • Evaluate, prioritize, develop, manage, implement and test CRM and tech initiatives together with TL (eg: new tool integrations, automation/optimization etc)

Resources we have to support you:

  • Salesforce Premium support for expertise Salesforce support
  • Sales Operations function to identify opportunities, input, and support

Work with great people

Soner
Front-end Developer
"Dog videos vs. Cat videos is the ever ongoing fight of Internet. Soner has clearly picked a side: Doggos. The cuter and hairier the better."
Federica
Business Development Director - Sales
"All the way from Italian metropolitan via small town of Switzerland to Stockholm to be a part of the Menti-family. It's like it was written in the stars (check the cancer sign)."
Anna
Product Manager
"Anna is a Stockholmer and a part of the Mentimeter KTH alumni crew. When she's not innovating at Mentimeter, she's doing jumping jacks on the handball court or partying in the USA."
Carl
Head of Brand
"As a kid Carl wanted to be a fashion designer, but ended up doing the next best thing - branding and PR. When he's not at Menti he's touring Sweden with his cover band (apparently they're terrible)."

Skills & Requirements

Requirements:

  • Previous experience working with Salesforce
  • Experience working in a fast-paced environment. You will be responsible for supporting the CRM Operations for a growing sales team (we are planning to grow into an 80 member sales team by the end of this year)
  • Excellent English verbal, written, and communication skills. In this role, you will be interacting with many internal stakeholders on a daily basis.
  • Tech-savvy individual
  • Logical, structured, and detail-oriented
  • You thrive in a team environment and have strong interpersonal skills
  • Admin certification on Salesforce (nice to have, not necessary)

Not required:

  • You don't have to know Swedish (daily work is carried out in English and the Mentimeter team currently boasts 25 different nationalities!)

The recruitment process consists of:

  1. Personality test and logical ability test
  2. Introduction Interview
  3. Business case
  4. Competence Interview
  5. Culture Interview

Applying

Due to summer vacation, we will start to invite candidates for interviews at the end of August. We are happy to receive applications during the summer so please don't hesitate to apply! This position is located onsite at our Stockholm HQ with the starting date being flexible, ideally as soon as possible. Please attach an up-to-date CV written in English together with your application.

Great Place to Work

  • Access to a personal leadership coach

  • Lunch catering 5 days a week

  • Wellness allowance 5000 sek/year

  • Individual budget for professional development

  • Private pension matching ITP-level

  • 1 month (optional) relocation trip in Europe/year

  • Attractive insurance package

  • Breakfast on Fridays

  • A diverse, modern and inclusive work environment

About the company

Our vision is to transform presentations, meetings and lectures by turning passive audiences into engaged contributors. We make this possible through our interactive presentation platform where the traditional presentation monologue becomes an inclusive dialogue. We believe in the power of together and that the most successful leaders listen to be heard.

With Mentimeter, users become the best presenter they can be. Meetings become more productive, participants learn more and have fun whilst doing it.

We have more than 200 million users and customers in 150 countries. On our way of making the world a better place, one presentation at a time.


Mentimeter

Stockholm
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