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Senior Solution Specialist

  • Chandigarh
  • Chandigarh

Basware Corporate Functions supports Basware business by providing and continuously developing high quality tools, processes and expertise to enable successful execution of company strategy, effective operations, and happy internal and external customers.

Corporate Functions has skilled and development-oriented people working across the world in all of Basware’s 14 countries, with truly global ways of working, and consists of Digital Office, Finance, Human Resources, Administration, Legal and Sourcing teams.

Together with other Basware units, Corporate Functions ensures that our customers can successfully meet their business objectives through cooperating with Basware and using our product and service portfolio.

As Senior Solution Specialist you will be working in Digital office by taking ownership of your assigned tasks & responsibilities and ensuring smooth functioning of IT Support. You will be responsible to Guide user regarding the requests raised by them and Providing support on different monitoring application like Splunk, Dynatrace & Pingdom etc.

Work with great people

Hanna Ikonen
Team Leader, Customer Services
"I feel that I can make a difference, drive improvements & take controlled risks, and all this is supported by the company."
Sam Bradner
Senior Content Designer
"Best part of my job is flexibility and variability. I don´t really have a typical day, and I like that!"
Kevin Kamau
Product Manager
"Basware is a global company that values people as a crucial driver for success."
Trang Pham
Communications Specialist
"I know I can make an impact in hundreds of different ways. Basware is really unique to me – we have the best people and we are the leader in our industry."
Mika Peurala
Solution Architect
"Absolutely the best colleagues and line managers in the world!"
Jaakko Jutila
Director, Customer Service
"At Basware you have the freedom to identify and start different development activities across the organization without getting approvals from above."

Skills & Requirements

  • Having 5-8 years of experience in field of IT support (L1 an L2) and operations.
  • Microsoft 365 (M365) services, Exchange mail services, PowerShell scripting, Server administration.
  • Managing Active Directory Domain, Group Policies, Domain controller
  • Managing File and Print sharing, NTFS permissions.
  • Knowledge and working experience on Ticketing Systems & Remote Administration tools.
  • Linux and MacBook knowledge would be added advantage.
  • Hands on experience on Windows 7 & Windows 10 operating systems and client management.
  • Experience on providing hardware & software support.
  • Domain account management – password resets, unlocking of accounts, creation, and deletion of accounts.
  • Access rights management (provide different access rights as per requirement) e.g., Access card configuration, File/Printer rights etc.
  • AWS and/or Azure knowledge would be added advantage.
  • Following up with Vendors – hardware & software whenever required & resolve issues by minimizing downtimes.
  • Extend technical support the Clients over email and phone.
  • Work in a 24 X 7 Environment
  • Maintain best practices on managing systems and services across all environments.

At Basware, you will be part of dynamic and forward-looking company. We have an open working atmosphere and great Basware spirit. We offer you competitive compensation aligned with your competences and performance, a supportive team, and an opportunity to build your career in an international environment that drives you to succeed.

Great Place to Work

  • Continuous learning and development

  • Great colleagues and teamwork

  • Flexibility and autonomy

  • Innovation and cutting edge technologies

  • Making the world greener

  • Global & diverse culture with a Nordic twist

About the company

Basware is the global leader in providing networked purchase-to-pay solutions and innovative financing services. Basware’s commerce and financing network connects businesses in over 100 countries and territories around the globe. As the largest open business network in the world, Basware provides scale and reach for organizations of all sizes, enabling them to grow their business and unlock value across their operations by simplifying and streamlining financial processes. Small and large companies around the world achieve significant cost savings, more flexible payment terms, greater efficiencies and closer relationships with their suppliers.

Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the purchase-to-pay industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world class solutions and services to hundreds of companies worldwide. A critical part of our culture is the high amount of trust we put into our employees—we want you to make a difference. So, we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where our employees strive for excellence, put our customers first, lead the way, and inspire one another to build a winning team.


2020Recognized market leader with global operations, 20+ offices worldwide.

2019Gartner Magic Quadrant Leader for Procure-to-Pay Suites for fourth time

2014-2019Several industry recognitions and product launches

2012-2016Several acquisitions in the fields of e-invoicing, e-procurement and purchase-to-pay solutions

2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network

2006-2009Several acquisitions in the fields of invoice automation, data capture expertise and payment software

2005Launch of fully integrated Purchase-to-Pay solution suite

2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service

1992Launch of first financial management software

1985Basware founded in Finland

Lovedeep Behl | Contact Person

I'm interested
Basware

Chandigarh
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