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Account Executive, JAPAN

  • Tokyo
  • Tokyo

About us

Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. Our mission is to help companies make better and more informed decisions. With over 2000 employees and 55 offices globally, we help over 30,000 companies to stay on top of billions of online conversations, extract valuable data, and consult our clients to transform their businesses in this new digital reality.

Meltwater is recognized as a great place to work for talents globally. We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces” by Great Place to Work™.

Meltwater operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs. Learn more on https://www.meltwater.com/ and https://outsideinsight.com/

Our Culture
Our culture is based on a fundamental belief in people and the potential they possess.

  • We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset

  • We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent

  • We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones

Meet with the team

The Client Acquisition team is a critical component to our revenue growth and culture at Meltwater. Every member of the team embodies our core values, especially ownership, fun, number 1 and respect. We drive tremendous values as a team by building awareness of Meltwater, driving the sales funnel for the Meltwater solutions, and directly contributing to the success of Meltwater expansion.

About Account Executive

You will help customers understand the value and power of our media intelligence solution and develop new and lasting relationships in a variety of accounts within the midsize to large enterprises segments in the Japan Region. You will be essential in helping us set, drive, and execute on our revenue goals and ultimately bring us closer to our vision of making Meltwater the default solution for companies’ media intelligence needs. As a key member of our growing Sales organization, you’ll play a critical role in Meltwater Japan growth and upmarket trajectory.

The ideal candidate for this individual contributor role is excited to work with corporate clients and their portfolio companies, understand their business, and help them drive the media monitoring and social analytics strategy. In addition, the ideal candidate will thrive in a fast-paced, start-up environment while comfortable with building a pipeline of leads, executing product demos, negotiating and eventually navigating key accounts to a close. Demonstrated success in exceeding sales objectives, knowing how to navigate complex deals with multiple decision makers and having a love for the thrill of the hunt is a key for success in this role!

What you will be doing

  • Ownership of the full sales cycle from lead generation to close deal within the midsize to largest business segments across all industry

  • Foster new relationships for Meltwater through proactively outreach clients’ business executives(head of marketing, PR, investor relation, product) over email, phone and Linkedin to learn about their business and challenges

  • Navigate key decision makers to build Meltwater awareness within organizations

  • Establish lasting relationships with senior executives and decision-makers

  • Understanding stakeholder needs, their pain points, the common client use cases and how to sell across different industries and multiple lines of business

  • Articulate Meltwater’s value proposition to decision makers, assess their buying interest, pitch relevant solutions either through online demonstrations or in person meetings, negotiate the pricing and T&C and close the deal

  • Upsell and leverage business from new and established customer relationships

  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

  • Keep informed of product line, competition and industry trends that may impact client business activities

  • Diligently update our internal sales systems to stay current on leads and follow ups

  • Deliver a best in class client experience from the beginning of contact through onboarding stage

Work with great people

Christina Yu
Senior Business Development Manager
"Taking a job in sales took a lot of courage because it’s all about taking full ownership of my accomplishments and unlocking new sales targets."
Isaac Zhang
Managing Director, Client Success
"If you are chosen, that means we believe in you 100% and will be 100% committed to developing your potential."

Skills & Requirements

We would love to see…

  • A results-driven self-starter, Bachelor's degree
  • Fluent in English and native in Japanese (or JLPT N1) is mandatory

  • 3+ years of experience in a business development, client-facing account management, or similar role

    • With quota carrying experience (eg. Renewals, Sales, Account Management) in a rapidly growing organization is highly preferred
    • Good understanding of the large business organizations and their buying cycles
  • Demonstrate knowledge of leading a medium to large enterprise account, including forecasting, quota attainment, sales presentations, and short/mid/long term opportunity management is preferred

  • Excellent communication skills both with customers and within an organization

  • Experience in the “C” suite, strong executive presence and polish, and excellent listening skills

  • A team player that will thrive in our fluid, fast-paced, dynamic, scaling environment

  • Ability to operate with a sense of urgency and values accountability

  • Extreme curiosity to learn about the product, the industry, and your customer’s businesses

Meltwater offers a very competitive compensation plan with accelerating commissions and tremendous upside earnings potential that has no cap.


The perks of working with us:

  • Awesome coworkers!

  • Competitive Compensation Package - we have an uncapped commission scheme!

  • Prizes, spiffs, and additional sales incentives.

  • 20 paid holidays

  • Training program, conference, seminar for your personal and professional growth

  • Comprehensive Medical insurance for you

  • Business travel life insurance

  • Fun, ambitious and international working environment

  • Commute support(通勤手当)

  • Fun team outings

  • Well stocked kitchen with lots of snacks and drinks

  • And more…

Great Place to Work

  • Competitive salary & bonuses

  • Accelerated Career Path

  • Responsibility & Ownership from Day One

  • An Irreverent & Fun-Filled Work Environment

  • Overseas Conference & Progression Opportunities

  • A uniquely Meltwater culture like no other

  • Flat hierarchy and strong support groups

  • Diverse, high-performance & collaborative teams

  • Generous vacation leave & medical benefits

  • Global presence with flexible work arrangements

About the company

About Meltwater

With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. Over 30,000 of the world’s most respected brands rely on Meltwater to help inform their marketing & communications strategies and executive decision making. With over 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner offering best-in-class support through our local customer success teams.


Our Belief in People

For almost 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.

Meltwater employees embody the work-hard, play-hard spirit through our 3 core values - Moro (fun), Enere (number one) and Respekt (respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that thrive on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them.

At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company where our people aspire to exceed their personal expectations. We only promote our leadership team from within the company, and our goal is to facilitate your long-term professional growth.

We keep our entrepreneurial spirit alive within every team and every department — delighting in hard work and relishing the feeling of accomplishment that comes with it.

Culture

Our values are at the core of our culture, and they can be summed up by the acronym MER, which means more in Norwegian. These values are our commitment to our employees and our customers.

  • Moro [‘mo(·)ro]
    Norwegian for “Fun.” We believe that in order to become successful as a whole, we should all enjoy ourselves. That’s why we promote a fun, collaborative working environment.
  • Enere [‘e nðr’e]
    Norwegian for “Number One.” At Meltwater, average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations.
  • Respekt [re’spekt]
    Norwegian for “Respect.” We believe it matters how a company or an individual becomes number one. Striving to be the best doesn’t mean sharp elbows: we should all treat our colleagues and customers with respect and humility.
  • MER
    An acronym for Moro, Enere and Respekt, which creates the Norwegian word “More.” We celebrate our victories without losing our drive to improve — whether in reaching personal goals or corporate milestones. Though simple on the surface, our values guide us in everything we do, from how we prioritize our objectives and make decisions to how we clarify expectations and measure our success.


Visit our Careers Page and find out more!

Global: https://careers.meltwater.com/

Greater China: https://www.meltwatercncareer.com/