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Media Data Analyst Intern, Client Success Team (2021 intake)

  • Applications are considered on a rolling basis
  • Hong Kong
  • Applications are considered on a rolling basis
  • Hong Kong

Meet with the team
At Meltwater, we believe that our success is directly tied to the value our clients derive from our services. To ensure clients realize business value at every stage in their journey with us, our Client Success team is committed to delighting our clients with every interaction - from understanding clients’ needs to delivering the right set of offerings that result in highly successful clients.

About this role
You will have the unique opportunity to work closely with the Client Success Team on sentiment analysis, various media data and insight projects that make a direct impact on our business and clients.

The ideal candidate will be analytical and humble, and is not afraid to roll up their sleeves. No question is off limits and we'll do everything we can to help accelerate your personal growth.

This internship is available for July 2021, you will work with us for one month initially for the sentiment analysis project and you will have the opportunity to work for another 1-2 months on other projects depending on your performance.

What you will be doing?

  • Utilize Meltwater software applications to source, cleanse and analyze a variety of available publicly data relating to our current clients
  • Review sentiment analysis generated by Meltwater platform to help improve the accuracy of our NLP sentiment analysis
  • Build and maintain well-structured databases of media outlets and key publications
  • Build and maintain relevant media lists by country, industry, etc.
  • Proactively initiate projects to keep our editorial databases up-to-date and complete
  • Research of new outlets/journalists
  • Research news and moves in the media
  • Support account managers to provide value-adding ad-hoc services to clients across industries
  • Undertake specific projects relevant to the development of our databases

What training will we provide?

  • Comprehensive training on our business, products
  • On the job training
  • Meltwater Online Academy
  • Skillset workshops, industry knowledge training and expert sharing session
  • Networking events

Throughout your internship with us you will receive great support from the team as well as receive constructive feedback and suggestions from managers and peers constantly, to ensure you are developing as fast as your potential allows.

The perks of working with us!

  • Awesome coworkers
  • Fun, ambitious and international working environment
  • Fun team outings
  • Well stocked kitchen with lots of snacks and drinks
  • Get the real responsibilities from DAY 1!
  • Learn how business run in the digital age
  • Immerse yourself in the cutting edge social media intelligence technology
  • And more…

Work with great people

Christina Yu
Senior Business Development Manager
"Taking a job in sales took a lot of courage because it’s all about taking full ownership of my accomplishments and unlocking new sales targets."
Isaac Zhang
Managing Director, Client Success
"If you are chosen, that means we believe in you 100% and will be 100% committed to developing your potential."

Skills & Requirements

We would love to see…

  • Full-time undergraduate/graduate student majoring in Business, Business Analysis, Marketing, Communication or related field
  • Proficient in written and spoken English, Cantonese / Mandarin
  • Strong ability to conduct productive research
  • Understanding and interest in traditional and new media journalism
  • Attention to detail and accuracy in all work
  • Superb communication skills. “can do” attitude, and a great teammate in an international environment
  • Self-starter with strong organizational, time management and prioritizing skills
  • Proficient in using Microsoft Excel, Microsoft PowerPoint, collaborative tools (ie. Google Sheets/Google Docs) and any experience with formulas are also a plus

Great Place to Work

  • Competitive salary & bonuses

  • Accelerated Career Path

  • Responsibility & Ownership from Day One

  • An Irreverent & Fun-Filled Work Environment

  • Overseas Conference & Progression Opportunities

  • A uniquely Meltwater culture like no other

  • Flat hierarchy and strong support groups

  • Diverse, high-performance & collaborative teams

  • Generous vacation leave & medical benefits

  • Global presence with flexible work arrangements

About the company

About Meltwater

Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. Our mission is to help companies make better and more informed decisions. With over 2000 employees and 55 offices globally, we help over 30,000 companies to stay on top of billions of online conversations, extract valuable data, and consult our clients to transform their businesses in this new digital reality.

Meltwater is recognized as a great place to work for talents globally. We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2018” by Great Place to Work™.

Meltwater operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs. Learn more on https://www.meltwater.com/ and https://outsideinsight.com/

Unique Culture

Our culture is based on a fundamental belief in people and the potential they possess.

  • We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset
  • We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent
  • We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

The “EEO is the Law” poster is available at: http://bit.ly/2KBm9Ei

And “EEO is the Law Supplement” poster is available at: http://bit.ly/2Kmxnxd

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.

April Tang | Contact Person

I'm interested

Hong Kong
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