Platform Product Manager is the business owner of the platform product line, responsible for product specific vision, strategy, and roadmap planning. Product Managers at Basware are the expert of the business domain the product belongs to, they understand the full ecosystem around the product, the needs of customers and users of the product. In addition, Platform Product Manager is responsible for portfolio SaaS non-functional customer requirement management and roadmap planning, for example, ensuring that Basware’s portfolio meets customers’ security and compliance requirements.
Platform is not a product that is directly sold to customers but rather a collection of SaaS shared services such as administration, authentication, monitoring, messaging, etc. that enable efficient development and operation of portfolio products and enable single centralized points of integration and user interaction by the customer for Basware’s entire product portfolio. The platform is developed as cloud microservices using AWS native technologies.
Product Managers at Basware drive product development of the product by communicating customer and market needs to product development. Product Manager is responsible for prioritization of customer enhancement requests towards their product. Product Managers work closely with Product Owners, Architects, UX Designers and R&D to ensure that needs are turned into requirements, which result into implementation that satisfies the original need, that is proven by measuring the success/impact. Product Manager is responsible that the customer problem/challenge is validated and well understood before a solution is designed.
Product Manager is responsible for the service descriptions of their product and that their product meets the Basware Service Level Agreements (SLAs). Product Manager is also responsible that the SLA of their product can be monitored by Operations and reported to customers when required.
Key tasks and responsibilities:
Strategy, product vision and product life cycle management:
Communicates the product vision, roadmap, customer and market insights to Product Owners
Approval of business cases/requirements of the product
Demonstrated success in releasing products that meet and exceed business objectives
Understanding of User Experience (UX)
Data gathering, analysis and reporting skills
Knowledge of security compliance processes and certifications
Understanding of SaaS Service Design methodologies
Adaptability and flexibility to take on multiple roles and prioritize tasks
Equally happy to be out ‘in the field’ with customers or working with multiple teams across the business
Able to clearly explain technical and other ideas through persuasive presentation and logical argument
Effective at building relationships, both internal and with customers
University degree education (BSc/MSc technical)
Strong experience in SaaS technical product development or technical product management
Continuous learning and development
Great colleagues and teamwork
Flexibility and autonomy
Innovation and cutting edge technologies
Making the world greener
Global & diverse culture with a Nordic twist
Basware is the global leader in providing networked purchase-to-pay solutions and innovative financing services. Basware’s commerce and financing network connects businesses in over 100 countries and territories around the globe. As the largest open business network in the world, Basware provides scale and reach for organizations of all sizes, enabling them to grow their business and unlock value across their operations by simplifying and streamlining financial processes. Small and large companies around the world achieve significant cost savings, more flexible payment terms, greater efficiencies and closer relationships with their suppliers.
Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the purchase-to-pay industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world class solutions and services to hundreds of companies worldwide. A critical part of our culture is the high amount of trust we put into our employees—we want you to make a difference. So, we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where our employees strive for excellence, put our customers first, lead the way, and inspire one another to build a winning team.
2020Recognized market leader with global operations, 20+ offices worldwide.
2019Gartner Magic Quadrant Leader for Procure-to-Pay Suites for fourth time
2014-2019Several industry recognitions and product launches
2012-2016Several acquisitions in the fields of e-invoicing, e-procurement and purchase-to-pay solutions
2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network
2006-2009Several acquisitions in the fields of invoice automation, data capture expertise and payment software
2005Launch of fully integrated Purchase-to-Pay solution suite
2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service
1992Launch of first financial management software
1985Basware founded in Finland
Tampere +15 more