Sales & Customer Support Specialist
- Applications are considered on a rolling basis
- Stockholm
The electrification or cars, trucks and busses is one of the most extensive and disruptive industry transformations ever. Northvolt leads this change and aims to become the leading battery partner for the European automotive industry and set new benchmarks for sustainability and CO2 footprint.
At Northvolt you get the opportunity to be part of this transformation working with both large Automotive customers as well as other industrial customers.
We believe that you have both a genuine technical as well as business interest. As a person you are curious, love to execute and meet ambitious targets. Communication skills, the ability to work in cross functional project teams and the attitude to foster a productive and passionate culture are key success factors.
In the role you will interact with and support our customers on a daily basis with both operational and administrative tasks as well as being involved in larger projects and new business opportunities.
Some key responsibilities:
- Commercial point of contact for our customers
- Administration of daily commercial topics incl quotations, orders, and order confirmations
- Support on commercial change request, CRM, etc
- Support setting up EDI and order flow for new customers
- Support with the SIOP process and support collecting the forecast from customers
You will be based in Stockholm and be part of the Business Development team in our Automotive and Foundry Business unit.
Apply with CV and cover letter or your complete LinkedIn profile.
Work with great people
Skills & Requirements
Education/Experience
- 10 years’ experience from customer service
- Experience to set-up EDI and order processes for outbound in ERP
- Experience with Microsoft Dynamics and EDI is an advantage
- Experience from the Automotive industry is an advantage
- Startup and growth company experience is an advantage
Specific Skills/Abilities
- - Excellent English written and oral communication skills in both technical and business environments
- Ability to work well with others in a team environment, as well as independently
- Ability to work in a high profile and often high pressure multi-cultural environment
- Thrive working within tight deadlines and excellent at time management
- Have plenty of grit, a can-do attitude, an entrepreneurial spirit, a great eye for quality, a sense of humor and a curious mind
- Is friendly, passionate & purpose driven
Great Place to Work
World leading technique
Top specialists as team peers
International environment
Fast paced & entrepreneurial culture
Warrant program
Wellness grant
About the company
Northvolt makes green batteries for a blue planet. Affordable cells and high-quality battery systems. All manufactured with a record-low carbon footprint. Purposely built to provide Europe with the opportunity to switch to renewable energy – efficiently and entirely.
To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make batteries so great – they will one day make oil history.
Northvolt is growing fast. We’re staffing our international office in Stockholm, our R&D facility, Northvolt Labs, in Västerås, as well as our Gdansk facility for production of battery systems. We're also hiring for our gigafactory Northvolt Ett in Skellefteå, Sweden. We want to work with smart individuals from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun.
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