Field Service Engineer / Serviceingenjör
- Applications are considered on a rolling basis
- Stockholm
Northvolt has an exciting job opening for a Field Service Engineer to join our passionate team in Stockholm.
In joining us you will be an important part of Northvolt's continued growth and play an important role in the transformation to a carbon free society.
Our Field Service Engineers are responsible for the performance and customer satisfaction of delivered products located around the world. We are a team of passionate service engineers eager to support the customer and we solve our tasks through knowledge sharing and teamwork
Key responsibilities include but are not limited to:
- Provide first-line and second level support for hardware and software related customer issues, via remote or on-site support
- Solving customer helpdesk tickets by remotely supporting customers technicians on site
- Document services performed and feedback to design teams for quality improvements
- Frequent travel, including international travel
- Perform all work with highest focus on health and safety
- Build long-lasting customer satisfaction and loyalty by delivering service satisfactory to the customers' needs
The person we are looking for is strongly goal oriented, curious and eager to learn.
Our organization requires and values great self-discipline and a natural talent to make things happen.
The Field Service Engineer is a vital member of the Aftermarket team and key to Northvolt's mission to enable the future of energy.
Apply with CV or your complete LinkedIn profile.
Full time employment, fixed salary.
Planned starting date is asap.
Work with great people
Skills & Requirements
Education/Experience
- A degree with electrical background or relevant experiences
- Experience from work with high voltage products
- Good IT knowledge and experience with SW solutions
- Hands-on experience with field service work
- Experience and interest in renewable energy industry is a plus
Specific Skills/Abilities
- Qualities that we cherish are flexibility, sense of quality, friendliness, motivation to take on new challenges, grit and a sense of humor
- Excellent English written and oral skills, Swedish is a plus
- Organized, Passionate and purpose driven and an eye for details
- Proactive and goes beyond expectations
- Work well with others in a team environment, as well as independently
What we offer
- A exiting job in a flexible and trustful environment
- An inclusive supporting team
- Opportunity to grow and develop personal and technical skills
- A chance to contribute directly to customer satisfaction
- A collaborative platform to influence team, product and future of the company
Great Place to Work
World leading technique
Top specialists as team peers
International environment
Fast paced & entrepreneurial culture
Warrant program
Wellness grant
About the company
Northvolt makes green batteries for a blue planet. Affordable cells and high-quality battery systems. All manufactured with a record-low carbon footprint. Purposely built to provide Europe with the opportunity to switch to renewable energy – efficiently and entirely.
To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make batteries so great – they will one day make oil history.
Northvolt is growing fast. We’re staffing our international office in Stockholm, our R&D facility, Northvolt Labs, in Västerås, as well as our Gdansk facility for production of battery systems. We're also hiring for our gigafactory Northvolt Ett in Skellefteå, Sweden. We want to work with smart individuals from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun.
Rebecca Burtus Sevemar | Contact Person
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