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Data Analytics Engineer

  • Applications are considered on a rolling basis
  • San Francisco +5 more
  • Applications are considered on a rolling basis
  • San Francisco +5 more

Meltwater’s Research & Analytics team is making data-driven decisions a reality. We are data advocates - making high quality product and customer behavior data and analyses easily accessible, to enable Meltwater Product, Customer Success, and Executive teams to make better decisions and to better support our customers.

We are a distributed team, with team members in the San Francisco Bay Area, Austria, and Sweden; we regularly interact with teams in our offices all around the globe. We offer a flexible remote work policy.

We are an Agile team, using the Kanban methodology for managing our daily work.

Our stakeholders include:

  • The Product team - we build metrics that help them identify the next great feature, and measure whether or not they’ve hit the mark once it’s released

  • The Executive team - we provide them with the engagement metrics associated with churned and renewing customers and analyses and recommendations to drive strategy

  • The Customer Success and Sales teams - we provide them with customer engagement data so that they can identify customers that need help the most

Your responsibilities

The Analytics Engineer is a cross-functional role, where the core of the position centers around analytics, but also requires strong technical skills related to integrations, ETL, data science and general coding, as well as communication skills.

In this role, on a given day you might be

  • Developing custom integration components in Python to load data into our Customer Success tool, Planhat, to inform Sales of their customers’ engagement

  • Using ETL tools to aggregate data from sources across our organization, to enable Sales and Product to understand how customers engage with our products

  • Using Python to analyze customer churn and work with the rest of the team to provide recommendations to our executives

  • Collaborating with the rest of the team to optimize our data architecture and tool selection

  • Working with our team to implement new security requirements in our AWS environments

  • Building dashboards to help Product Managers improve our product features

Skills & Requirements

Required Skills:

  • Strong analytical and critical thinking skills and a demonstrated ability to find creative solutions to technical problems

  • Strong verbal and written communication skills

  • Strong SQL skills, and experience with relational databases (Aurora, MySQL)

  • Python experience

  • Familiarity with BI tools such as Tableau

Nice to have skills:

  • Familiarity with AWS (Amazon Web Services) technologies such as Redshift, Aurora, Lambda, SQS, SNS

  • Experience with Javascript and related frameworks

  • Advanced skills with at least one BI tool (Tableau, PowerBI, Amplitude, Excel, Looker, etc)

  • Experience with ETL tools (Pentaho and similar tools)

  • Experience with Segment.io

  • Experience working in an Agile development environment

Great Place to Work

  • Competitive Salary

  • Fresh fruits & free drinks

  • Internal hackathons

  • Personal Branding Support

  • Ergonomic desks and chairs

  • Great hardware

  • Opportunities to travel in Europe and the U.S.

  • Open Source Contributions

  • Conferences and Tech Talks

About the company

Meltwater, a pioneer of media intelligence and now Outside Insight, gives businesses the information advantage they need to stay ahead. More than 26,000 companies have used Meltwater’s media intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. Meltwater is dedicated to personal, global service built on the local expertise of 55 offices across six continents. Meltwater is also committed to fostering the data science ecosystem through MEST, a pan-African entrepreneurial program and incubator, and Shack15, a global data science community. Learn more at meltwater.com.

All of our solutions are fully web-based, offered as a service, and based on a modern technology stack. This is your opportunity to be part of a small agile team within a big multinational organization!

We are more than 1500 people across the globe, so there is a lot going on. We believe in diversity and inclusion, and building teams with a wide variety of backgrounds and perspectives. This approach not only raises the quality of our products for our customers, but makes collaboration along the way much more fun.

Read our underthehood blog to see which problems our engineers are solving. Also have a look at what life is like at Meltwater and visit our company profiles on LinkedIn, Xing, Facebook, and Twitter.

Misha Shemyakin | Contact Person

I'm interested
Meltwater Product & Engineering

San Francisco +5 more
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