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Key Account Manager

  • Application Deadline: Sept. 30, 2021
  • Düsseldorf +1 more
  • Application Deadline: Sept. 30, 2021
  • Düsseldorf +1 more

Sales business function is responsible for growing Basware's cloud revenue via new customer acquisition and by driving expansion within a satisfied customer base. Through customer-centric selling and collaborative account management, we lead prospects & customers through the buying process with Basware, leveraging sales platforms including CRM, CPQ, and CLM that support managing the sales cycle.

As trusted advisors with industry and solution expertise, we focus on providing value to our customers through advice and insight into best practices. In partnership with Marketing, Customer Services, and Partners, we enable organizations to simplify operations, spend smarter and drive the transformation of their Finance & Procurement functions.

The Key Account Manager is responsible for selling Basware’s full portfolio of software and services to new name customers in a defined industry segment within the DACH area. In addition, the candidate will be also able to introduce newly launched products and services into existing customer accounts. The role can be office-(Munich or Dusseldorf) or home-based, but with a significant emphasis on f2f customer engagement.

Key responsibilities:

  • Meet sales targets as defined by the company each year
  • Combine sales activity, revenue growth and client retention activity to deliver against both, short and long-term business targets
  • Developing and executing successful growth strategies to sign up new customers and actively enlarge the Basware footprint in a specific industry or region
  • Provide leadership during face-2-face meetings with existing and prospective customers
  • Define territory, account strategy and hunting activities for acquiring new customers and then provide the leadership to execute against the targets
  • Develop and expand senior level relationships with prospects and existing clients
  • Generate sales proposals ensuring they meet customers’ requirements and expectations, working with other business units as required
  • Provide regular sales and market feedback
  • Record of all sales related activities in Basware’s sales management system (CRM) to ensure ongoing forecasting
  • Provide guidance to internal company projects to aid the development of business and improve process efficiencies
  • Perform other activities at the request of the line manager

Work with great people

Hanna Ikonen
Team Leader, Customer Services
"I feel that I can make a difference, drive improvements & take controlled risks, and all this is supported by the company."
Sam Bradner
Senior Content Designer
"Best part of my job is flexibility and variability. I don´t really have a typical day, and I like that!"
Kevin Kamau
Product Manager
"Basware is a global company that values people as a crucial driver for success."
Trang Pham
Communications Specialist
"I know I can make an impact in hundreds of different ways. Basware is really unique to me – we have the best people and we are the leader in our industry."
Mika Peurala
Solution Architect
"Absolutely the best colleagues and line managers in the world!"
Jaakko Jutila
Director, Customer Service
"At Basware you have the freedom to identify and start different development activities across the organization without getting approvals from above."

Skills & Requirements

What we’re looking for:

The successful applicant will have quota-carrying sales experience of selling software and services in a new business sales environment. Industry knowledge is not a prerequisite, but would be an important advantage. More important is a strong new business sales attitude combined with high levels of self-motivation, and a desire to succeed.

  • Technology sales experience in a new business, solution sales environment
  • A history of achievement selling cloud based solutions valued at over €100k
  • Proven track record of success against targets
  • Success driven, entrepreneurial and commercially aware individual
  • Stable work history with suitable references
  • Fluent in spoken and written Germany (native speaker) AND English
  • Additional foreign languages considered useful


  • Professional manner with first class interpersonal skills, including influencing and networking abilities. Customer focus, both internal and external
  • Problem solver, self-motivated, driven by results
  • Clear and effective communicator, excellent presentation skills
  • Demonstrates strong judgement and decision making skills when necessary
  • Excellent time management and prioritization
  • Employ a value-add sales methodology
  • Be comfortable with extensive travel as may be required

The details:
Location: Germany: Düsseldorf or Munich or Home Office
Position: full-time and permanent
Send us your application until 31.07.2021

Great Place to Work

  • Continuous learning and development

  • Great colleagues and teamwork

  • Flexibility and autonomy

  • Innovation and cutting edge technologies

  • Making the world greener

  • Global & diverse culture with a Nordic twist

About the company

Basware is the global leader in providing networked purchase-to-pay solutions and innovative financing services. Basware’s commerce and financing network connects businesses in over 100 countries and territories around the globe. As the largest open business network in the world, Basware provides scale and reach for organizations of all sizes, enabling them to grow their business and unlock value across their operations by simplifying and streamlining financial processes. Small and large companies around the world achieve significant cost savings, more flexible payment terms, greater efficiencies and closer relationships with their suppliers.

Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the purchase-to-pay industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world class solutions and services to hundreds of companies worldwide. A critical part of our culture is the high amount of trust we put into our employees—we want you to make a difference. So, we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where our employees strive for excellence, put our customers first, lead the way, and inspire one another to build a winning team.

2020Recognized market leader with global operations, 20+ offices worldwide.

2019Gartner Magic Quadrant Leader for Procure-to-Pay Suites for fourth time

2014-2019Several industry recognitions and product launches

2012-2016Several acquisitions in the fields of e-invoicing, e-procurement and purchase-to-pay solutions

2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network

2006-2009Several acquisitions in the fields of invoice automation, data capture expertise and payment software

2005Launch of fully integrated Purchase-to-Pay solution suite

2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service

1992Launch of first financial management software

1985Basware founded in Finland

Armin Eireiner | Contact Person

I'm interested

Düsseldorf +1 more
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