Tiger is on a mission to engage with and understand our customers better and we are now looking for a CRM Analyst that can join the Ecommerce team.
Through analysis, optimization and development of our email channel and management of the customers journeys you will actively support the company in driving customer development and insights. You will develop and run projects around CRM and E-mail automations.
You will together with our CRM & Content manager be responsible of our CRM System Voyado and contribute with new ideas, plan and implement sales-driving and loyalty-creating activities with the goal of maintaining and activating new and existing customers.
Create and monitor weekly, and monthly reports for Newsletter performance and NPS score
Analyse and report data and specific customer behaviour to get insights and detect trends that will be used for creating optimized customer experience, life-cycle improvements and identify potential opportunities
Execute A/B Testing campaigns for continuous improvement and optimization
Together with CRM & Content manager you will review existing as well as set up new automation flows with the intention to improve and increase contribution to retention, product adoption, revenue and growth.
Build fit-for-purpose customer segmentations based on customer profiles, preferences, and purchase behavior.
Advocate data-driven decisions, communicate and explain the data and its implications to various stakeholders.
Stay on top of trends and opportunities in the automation lifecycle
Measure CLV (Customer Lifetime Value)
Develop strategies for segmentation, automation, and optimization
We are looking for someone with:
Looking forward to hearing from you!
Tiger of Sweden was established in 1903, then redefined in 1993. Today the company continues to evolve.
Tiger's history sways, between golden years and pitch-black prospects, more than once pushed forward by brave people with innovative minds. They all practiced what we call “A Different Cut” – an expression that goes beyond what you can accomplish with fabrics, scissors, threads and stitches. In our world, it’s a state of mind.
It all began in Uddevalla, a small town on the west coast in Sweden. Just over a hundred years later you can find them in stores spread over three continents, plus the ever-growing digital world. The next step is the true internationalization of the brand.
Today Tiger of Sweden is full fashion brand offering everything from smart business wear to jeans for both men and women, including shoes and a wide range of accessories.
For more information please go to www.tigerofsweden.com