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Country Manager - Vaimo International
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Industry

Computer/IT Services

Category

Leadership & Management

Experience

Experienced

Applications are considered on a rolling basis

Location: Tallinn

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Contact Person
Kadri Nurmsoo

Job Description

As a COUNTRY MANAGER at Vaimo, you run your Country Unit’s operations in alignment with Vaimo’s vision, mission, purpose, strategic objectives, goals, values and policies. You grow, empower, coach, retain and lead a team of highly skilled and ambitious Vaimoers. You are responsible for market and business development of your assigned market, to drive client satisfaction and to make sure your organisation is well equipped to meet today’s and tomorrow’s challenges.

From Tallinn, we run our International Country Unit. This means that we handle eCommerce projects in all markets where Vaimo does not have a physical presence yet. Vaimo International works with global brands/clients like Helly Hansen, Pronovias, W.EG. and more.

The International Country Unit consists of more than 50 employees. You will lead the leadership team for the International Country Unit, report directly to the Group COO and will be part of a global network of Country Unit Managers within Vaimo.
Moreover, as International Country Manager, you will also oversee a key strategic partnership with our US Country Unit. You and your LT will work closely with Vaimo US to ensure healthy and successful project delivery of all US/LatAm client work.

Your success is measured by client satisfaction, employee engagement, a healthy organisation, growth and profitability.

YOUR PROFILE

We are looking for a person with extensive experience in successful leadership and business development. You have experience in managing teams in a fast-growing, international environment within the IT-service/consultancy industry. We expect you to be self-driven, people-oriented and a team player who wants to contribute to the overall success and future growth of Vaimo. You have excellent communication skills and you understand how to align, drive and motivate through clarity and inspiration. You are looking for new challenges and would like to be a part of forming tomorrow’s eCommerce landscape and contribute to driving success in digital commerce.

DUTIES AND RESPONSIBILITIES

  • Take responsibility for managing key operations within a country including the execution of the overall strategy for the local market

  • Contribute strategically to the growth and direction of Vaimo’s products and services in the region

  • Act as a leader, fostering a team environment while providing a vision for the team

  • Coordinating sales activities and assisting with sales meetings

  • Agreeing on annual targets and producing monthly, quarterly and annual business performance reports, which will be presented at the monthly management meetings

  • Recruit and manage staff, including performance monitoring and mentoring and training

  • The Country Manager’s role is client-facing and so daily contact with clients is a big part of the job, therefore the ability to communicate effectively is essential

  • Managing key client relationships and actively develop new business opportunities in the local market

  • As a Country Manager, you will be required to travel from time to time to gain and share knowledge within your industry and with your colleagues

Skills & Requirements
  • Management and Client Management skills

  • Must be educated to degree level or equivalent, preferably with some IT/eCommerce qualification or training

  • Sales and General Management experience in our industry

  • A charismatic leader and successful people manager with the highest level of integrity and maturity

  • Familiarity and acquainted with the eCommerce industry and knowledge of general IT

  • Solid background in Project Management and Consulting

  • Good command of written and spoken English

  • Willingness to work in a growing and changing environment

  • Ability to drive revenue performance and grow the business in the local market

  • Deliver the highest standards of customer service

  • Understanding of the local market’s politics and a culturally open-minded disposition

The following preferred qualifications will be advantageous:

  • Ability to focus and prioritise in a fast-growing business environment. A natural instinct for revenue-generating activities

  • Experience in working in foreign, multinational and mature markets

  • Readiness to learn the essentials of Vaimo’s products and services and to understand Vaimo’s value proposition and growth potential

WHAT DO WE OFFER?

Vaimo offers you an exciting possibility to be part of a success story and make a significant impact on our future journey together with great people. Our strong culture is characterized by openness, teamwork, excellence and having fun striving towards our goals.

We are continuously developing and growing, which creates great opportunities for our employees to grow with us. We offer the chance to work with a market-leading product (Magento) and to gain sought after experience in the eCommerce industry. We also provide opportunities for an international career including travelling and competitive remuneration packages.

Read more at www.vaimo.com

About the company

Vaimo is one of the world’s most respected experts in digital commerce on the Magento and Adobe Commerce Cloud platform. As a full-service omnichannel agency, we deliver strategy, design, development and managed services to brands, retailers and manufacturers all over the world.

Our sharp focus, broad experience and deep expertise within B2B, B2C, PIM, Order Management and ERP integrations makes us a key partner for driving success in digital commerce. Our 10+ years track record of technical excellence coupled with our proven results in helping our clients succeed with business development, digital strategy and customer experience design is proudly manifested in our status as a Magento Global Elite Partner.

With local offices in 15+ markets across EMEA, APAC and North America and over 450 employees, we provide an international presence that allows us to cultivate close, long-term relationships with our clients.

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