CRM Manager - Stockholm
- Applications are considered on a rolling basis
- Stockholm
What we are looking for
You always put the customer first and are passionate about delivering a great customer experience in everything you do. You currently work with or have a background working hands-on with CRM, in a line position, or as a consultant. You support the development of CRM strategies and are a role model for a customer-centric and data-driven way of working within an organization. You are a strong project leader and change driver.
The structure and preparation needed to deliver a first-class customer experience in all touchpoints with the customer come naturally to you. You have a personal commitment to drive customer satisfaction and loyalty based on customer data and insights. We are looking for someone with experience in all components of CRM including customer journey mapping, customer insights, and customer communication.
You have experience within at least one CRM system and marketing automation tool. You feel confident in discussions regarding development roadmaps for CRM with product owners, developers, and external suppliers. Based on your experience you can also argue for pros and cons between different solutions with potential clients from diverse industries and with various digital maturity.
What you can expect from us
Within Curamando, you will be part of projects and gather experiences that would be impossible to amass working on the client-side. You will be exposed to new industries, clients in various stages of digital maturity, and sudden challenges mid-project that no one could have anticipated but needs to be addressed. You will meet and interact with both C-level management, client-side experts, and vendors. Within this context you will have the opportunity to further improve your ability to quickly understand and assess a situation, effectively frame the issue, and present clear and structured arguments for your reasoning.
Typical CRM-projects that we at Curamando and ARC help our customers with within CRM is for example: setting CRM strategies, interim CRM roles, email marketing projects and CRM maturity assessments. We are system independent.
At Curamando we combine management consultants with experts and advisors to form teams with diverse experiences and backgrounds for solving our clients' toughest challenges and transformations. You will be working with some of the best in their respective field. We’ve experienced exceptional growth since we launched and as we see it, the journey has just started. We look forward to having you aboard on our journey and are confident that we can contribute to yours.
Work with great people
Skills & Requirements
- 3-5 years experience
- Strong sales and marketing track record
- Data-driven optimization of customer communication
- Experience with CRM systems and MA tools
- Strong project management experience
- Academic background
- A consulting background is a strong merit
Great Place to Work
Offices in central Stockholm, Gothenburg and Oslo
Highly refined people development process
Passionate colleagues
Wellness allowance
Worklife balance focused environment
Great coffee and endless snack selection
HQ Located at the central part of Oslo
About the company
Management consultants and digital marketing experts that support companies’ online revenue growth by optimising marketing and sales operations.
What we do
By assessing your current marketing and sales performance and organisation, we identify the gaps between where you are today and where you need to be. We close the gaps by providing expertise and hands-on action.
How we do it
To facilitate necessary change and optimisations, Curamando’s consultants support your business in dedicated projects or as your strategic in-sourced digital marketing partner within:
- Analytics and insights
- Traffic acquisition management
- Marketing technology and data accessibility
- Digital operating model and change management
- We call it Business Remastered.
Our foundation consists of Delivery, People and Value – the pillars of our performance model. Together, they create a platform for mentorship and describe expectations. Ultimately, they attract, retain and build talents.
The Delivery dimension focuses on the assignments, know-how, competence and practices.
The People dimension focuses on the communication, empowerment and leadership of internal and external colleagues.
The Value dimension focuses on creating value for the company, for example by finding new talents, creating new revenue streams through sales, assisting in marketing activities or building the company in any way or form.
2012Company founded in Sweden
2017Started Oslo office at Nedre Slottsgate 21
2018Curamando opens an office in Gothenburg
2018Acquired Conversionista and moved to Regeringsgatan 30
2019Conference: 200 people went sailing in Croatia
2019Teamed up with Animal, Keybroker and Kurppa Hosk
2020The group takes the name ARC Arise Consultants Group and becomes a family of six - now also joined by Cupole.
2021Above and Umain are added to ARC.
2021ARC goes to Åre for a conference - which we of course call "ARCON".
2022ARC Arise Consulting is expanding - today it consists of Above, Animal, Ariel, BLCK, Conversionista, Cupole, Curamando, Curious Mind, Goods, Heydays, Kurppa Hosk, Mission Anew, Nameless.today and Umain.
Malin Göransson | Contact Person
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