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Senior Service Owner - Centralised Endpoint and Software Management

  • Application Deadline: Sept. 30, 2021
  • Helsinki +3 more
  • Application Deadline: Sept. 30, 2021
  • Helsinki +3 more

F-Secure delivers research-led cyber security to defend organisations, society and people from real-world attacks and build resilience into their approach. Our people are a mix of technical and creative experts – diverse, talented, and passionate people – working tirelessly to help us advance the industry with new ways of thinking. They lead their own development, in and out of the office. They call the shots when it comes to building a place to call home in our organisation.

We are looking for Centralised Endpoint and Software Management Senior Service Owner who can combine service-minded attitude with technical expertise to drive IT service development in alignment with business needs and cutting-edge technology capabilities in own area of responsibility. In this role you will take ownership of systems administration for range of platforms (Windows, Mac, iOS, Android), supporting the following internal services: centralised software management and configuration of corporate-managed endpoints. You will also lead virtual team's work adhering to service development pipeline principals and quality standards, resolving blockers or priority conflicts in cases when they interfere with service development. Your role will require both service management as well as getting hands-on with service development as part of your daily work. The role could be based in one of our offices in Finland, United Kingdom, South Africa or Malaysia.

Key Responsibilities

  • Accountable for Central Endpoint and Software Management services continuous development, ensuring service capabilities meet the customer demand, are secure, are relevant and are up to date based on industry best practices
  • Driving vision and roadmap in own service group, leading execution within virtual team according to established priorities and commitments to business stakeholders
  • Accountable for service lifecycle operations, ensuring service group is continuously compatible with internal standards, policies and certifications (e.g. company ISMS, Application Portfolio Management, GDPR standards)
  • Accountable for ensuring sustainable service operations handovers to service delivery teams at the end of each service development cycle
  • Responsible for service group visibility, ensuring continuous informational flow on service group development status, service consumption, security, availability, cost allocation and cost consumption, customer engagement & feedback
  • Responsible for steering virtual team work adhering to service development pipeline principals and quality standards, resolving blockers or priority conflicts in cases when they interfere with service development

What are we looking for?

  • You have expert level skills in troubleshooting, maintaining and developing following Microsoft Azure services for endpoint management: Microsoft Intune, Microsoft Endpoint Manager, Windows Autopilot
  • You have expert level skills in troubleshooting, maintaining and developing following on-premise services: Microsoft Endpoint Configuration Manager, Active Directory Group Policy Management, Jamf Pro
  • Thanks to your expertise in these areas you are able to:

    • Plan and implement services supporting solutions in scope

    • Manage device compliance, accessing services supporting solutions in scope

    • Plan, implement and manage applications used as part of the solution in scope

    • Plan, implement and manage solution security and threat management (cloud application security, reporting and alert management, threat and vulnerability management, advanced threat protection)

    • Plan, implement and manage information integrity protection, auditing, data loss prevention and disaster recovery plans for solution in scope

    • Plan and implement Governance Strategy for the solution in scope

    • Manage endpoint and software estate while working in Enhanced Security Administrative Environment (ESAE)

What will you get from us

  • Working environment where we care, trust and respect, embrace diversity, daring to be the best and innovate, our goal is to server the customer and we are taking the opportunity to share and learn from each other as or journey goes on

  • Supporting you to develop and learn from the experts while constantly improving ourselves as an employer to enabling you to succeed in your job.

In this role you would be working on Centralised Endpoint and Software Management services development to meet emerging business needs and solve daily challenges. In the world where tomorrow always brings more technology advancement, features and services you will lead the service development utilising the cutting-edge capabilities to build and shape solutions that will further enable our internal customers to be efficient and successful in their day-to-day business.

Both our existing service offering and new exciting cyber security solutions provide significant potential for further success in the market – if you are the right person to pursue and realise this success, this is a very rewarding position
within F-Secure.

Dare to be the best? Apply now with your CV and application including salary request by September 30th, 2021 latest.

Work with great people

Karolina Malagocka
Senior Marketing Manager
"At F-Secure we see the value of each and every person"
Robert Grześkowiak
Lead Software Engineer
"At F-Secure you won't feel bored. There are opportunities to learn new things every day."
Fairuz Zainor
Malware Analyst
"I joined F-Secure straight after graduating and now, 10 years later, I am still happy to be here."
William Jardine
Senior Security Consultant
"The freedom is a big thing for me. The trust you are doing something worthwhile."

Great Place to Work

  • Over 1,700 amazing colleagues in nearly 30 offices

  • Possibility to protect the world

  • Work with best of class experts who care

  • Relaxed, open and fun working environment

  • 68+ of nationalities

  • Global with the spirit of a small company

About the company

You can’t design culture!

The F-Secure team is diverse, fluid, fun-loving, and full of energy. It’s our job to preserve that, so we’ve made it our business to help individuals traverse from passion to passion, from specialism to specialism, from the flavor of today to tomorrow’s. We move with their needs, and help them build Pathways, always focusing on the things that make them happy in and beyond of the office.

See yourself here? Bring your best self and apply now.

1988F-Secure established under the name Data Fellows

1992First public hysteria about a computer virus

2002First Antivirus for mobile phones

2004F‑Secure Labs launches first antivirus industry blog

2009F‑Secure’s next step into the cloud

2015F-Secure aims to become the leading European cyber security company

2018MWR InfoSecurity joins F-Secure

Vadim Gaidamaka | Contact Person

I'm interested

Helsinki +3 more
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