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Senior Consumer Analyst

  • Applications are considered on a rolling basis
  • Bærum +3 more
  • Applications are considered on a rolling basis
  • Bærum +3 more

Do you like working with data driven analytics in a wide range of areas?

If yes, then you should apply for our open position as Senior Consumer Analyst

As Senior Consumer Analyst you are part of a team that are responsible for utilizing relevant data and developing strategies and models that not only bring clear and intuitive insights to relevant stakeholders, but transform these insights into business value in terms of higher income, lower cost, and/or higher customer satisfaction.

Main task and responsibilities

The team will work on data driven analytics in a wide range of areas, like customer satisfaction, CRM, customer lifetime value, pricing & profitability, reporting, KPIs, forecast & budget.

Your activities will mostly cover the following:

  • Build insights through deep-dives analytics, data extraction, consolidation, reporting X-country, and X-products

  • Support forecast & budget processes with impact analyses

  • Support the development of pricing, profitability, XS & customer lifetime value models

  • Ensure automation and self-service reporting across the business

  • Proactively highlight business opportunities with respect to risk, market, and competition, by keeping a tight collaboration with Commercial stakeholders and X-Nordic key functions

You must be ready to take up the challenge that comes with working across countries and products, and for many different purposes, with short deadlines and high need for efficient deliveries.

On short-term perspective, you are expected to get up to speed with the understanding of our products dynamics and KPIs delivery.

On a long-term perspective, you must be able to build reporting automation, more advanced analytics and business insights that add value and help management to take decisions.

Personal Characteristics

  • Initiative driven – self-driven, dare to express your own views and opinions freely

  • Ambitious to learn after demanding targets – you enjoy challenges, you want to get ahead and succeed

  • Agile mindset – you pay attention to people’s needs and motives, to prioritize with regards to purposes and value added

  • Result oriented – you work pragmatically and are target-oriented. You solve problems quickly and effectively

  • Systematic and well organized – you handle multi-taking well, you are good at structuring the ongoing and the incoming tasks

Competencies and Skills

  • Business understanding (financials, product dynamics, market knowledge)

  • Practical knowledge from building, implementing, and using advanced models

  • Knowledge in handling large data sets and good understanding of tables architecting and dependencies

  • Excellent analytical/numerical skills and ability to identify root causes

  • Good communication and presentation skills

  • Advanced user of Excel, SAS, SQL, Python, R, Power BI or equivalent

  • Fluent in written and spoken English, and one Nordic language is preferrable

Preferred Experience & Education

You have 5 years or more relevant work experience in the area of Data Extraction & Analytics.

You have a Master’s degree in Data, Analytics, IT, Finance or related. Relevant experience can compensate for missing degree.

We offer

  • An opportunity to work in a large, high-performing international company, in a dynamic environment that is constantly changing

  • A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees make long lasting and impactful decisions to shape our future

  • Highly competent, dedicated, and friendly co-workers with strong collaboration across the Nordics

This position can be located in any of our Nordic locations in Helsinki, Hvidover, Solna or Lysaka.

Interested?

If you have the right profile and enthusiasm, please submit your application and CV as soon as possible. Applications are considered on an ongoing basis.

If any questions feel free to contact Head of Consumer Financial Control, data and analytics, Cyril Mangeot [email protected]

Great Place to Work

  • We invest in you

  • Innovative and looking to the future

  • BeHealthy | Your health is important to us

  • Social events for all employees

  • Engaged colleagues

  • Dynamic work environment

  • Employee benefits and discounts

  • We give back to society

  • Competitive insurance and pension plans

  • Gode pensions- og forsikringsforhold

  • Vi investerer i din udvikling

  • Vi giver tilbage til samfundet

  • Medarbejderfordele og rabatter

  • Dedikeret kollegaer

  • Globale muligheder

  • Sociale arrangementer for alle medarbejdere

  • Innovativ og fremadtænkende virksomhed

  • Gode forsikrings- og pensjonsordninger

  • Engasjerte kolleger

  • Sosiale arrangement for alle ansatte

  • BeHealthy | Din helse er viktig for oss

  • Innovativt og fremtidsrettet selskap

  • Vi investerer i deg

  • Vi gir tilbake til samfunnet

  • Personalgoder og rabatter

  • Dynamisk arbeidsmiljø

  • Sociala evenemang för alla anställda

  • Dynamisk arbetsmiljö

  • Vi ger tillbaka till samhället

  • Konkurrenskraftiga pensioner & försäkringar

  • Innovation, förbättring och utveckling

  • Globala möjligheter

  • Friskvård - din hälsa är viktig för oss

  • Engagerade kollegor

  • Personalförmåner via Benify

About the company

We are a Nordic bank with more than 1,400 colleagues in Sweden, Norway, Denmark and Finland, and proud to be part of Banco Santander, one of the largest banks in the world with a solid history going back more than 160 years.

Our purpose is to help people and businesses prosper and we aim to be the best retail and commercial bank, earning the lasting loyalty of our people, customers, shareholders and communities - through simple, personal and fair banking.

In our organization we foster and value an engaged, challenging and passionate environment that provides opportunities for personal and professional growth. We operate in an ever changing environment, and believe the key to success is innovative involvement, a playful approach to active learning and continuous improvement in our daily work.

We are firmly committed to being a responsible bank in the way we operate, our culture, caring for our environment and giving back to society. Banco Santander is recognized as the most sustainable bank in the world following the publication of the Dow Jones Sustainability Index (DJSI) for 2019.

Read more about responsible banking on our global webpages.

Santander Consumer Bank is one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private customers.

To learn more about Santander in the Nordics, please visit our local webpages

https://www.santanderconsumer.no/
https://www.santanderconsumer.se/om-oss/
https://santanderconsumer.dk/om-os/
https://www.santanderconsumer.fi/

TA Nordic Bank with global strength

TPart of Banco Santander – one of the world’s largest financial institutions

TBanco Santander’s history goes back more than 160 years

TWorld’s Most Sustainable Bank 2019 (Dow Jones Sustainability Index 2019)

TOver 1400 employees across the Nordics

TWe serve over 1.6 million customers

TStrategic partnerships with over 10 000 car dealers, merchants and brokers

TInnovation is key to our future success

TBanco Santanders historie går mere end 160 år tilbage

TVerdens mest bæredygtige bank 2019 (Dow Jones Sustainability Index 2019)

T1.400 ansatte på tværs af Norden

TOver 1.6 mio kunder

TStrategiske partnerskaber med mere end 10.000 bilforhandlere, indkøbere og brokere

TInnovation er nøglen til vores fremtidige succes

TVi leverer digitale kundeoplevelser

TEn Nordisk bank med global styrke

TEn del af Banco Santander – en af verdens største finansielle institutioner

THistorien vår går tilbake til 1963 i Norge

TOver 600 000 kunder og 3500 partnere i Norge

T50/50 fordeling menn og kvinner

TOver 600 000 kunder og 3500 partnere i Norge

TStørst på billån i Norge

TFremtidsrettede | Først ute i Norge med ApplePay

TVi er dedikert til å være en ansvarlig långiver!

TInnovative | Vår siste nyvinning SHFT – en abonnementsløsning for bil

TEn nordisk bank med global styrka

TDel av Banco Santander - en av världens största finansiella institutioner

TBanco Santanders historia går tillbaka mer än 160 år

TVärldens mest hållbara bank 2019 (Dow Jones Sustainability Index 2019)

T1400 anställda i Norden

TVi servar över 1,6 miljoner kunder

TInnovation är nyckeln till vår framgång

TVi levererar digitala kundupplevelser i framkant

Cyril Mangeot | Contact Person

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Santander Consumer Bank Nordics

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