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Key Account Media Analyst Intern (2022 intake)

  • Applications are considered on a rolling basis
  • Shanghai
  • Applications are considered on a rolling basis
  • Shanghai

Meet with the team
Key Account Insight team plays a vital role that helps our enterprise clients see the outside insights by leveraging multi-channel datasets that are sourced through our tools. The team use data to tell stories, help our clients to develop a deep sense of the brand, their competitors, industry trend as well as understand the bigger picture. We are proud of ourselves for being a partner to grow with our clients' business.

About this role

You will assist the senior team members to provide clients’ reports using Meltwater’s technology. You will have a significant impact on how we diagnose client media data, interpreting this data and drawing recommendations on key stories impacting the businesses brands perception, the competitive landscape, as well as industry trends for clients both locally and globally. You will get to work with clients from a wide range of industries including tech, education, non-for profits, banking/finance, and beauty, providing analysis and insight that will be used to make strategic business decisions.

The ideal candidate will be passionate about research and analysis, humble, enjoy working in a fast paced and teamwork oriented environment, not afraid of taking up new challenges and proactively finding ways to tackle. No question is off limits and we'll do everything we can to help accelerate your personal growth.

This full time internship is available for :

  • At least 3 months

We provide a green pass of final interview for a full time position to the top performer at this internship program.

What you will be doing?

  • Conduct research on Meltwater tools on news, media as well as social media platforms
  • Data cleaning including: download data from meltwater platform, adjust sentiment of news, adjust themes of news, and count the engagement
  • Develop visualizations in Excel and PowerPoint to illustrate clients brand data
  • Working closely with translation team on the brand's key messages and relevant findings across all media and social initiatives
  • Working extensively with Client Success team to assist in on-boarding training, customers’ need analysis and enhancing the customer satisfaction
  • Keeping track of market trends and staying abreast in the digital market arena

The perks of working with us!

  • Awesome coworkers
  • Fun, ambitious and international working environment
  • Fun team outings
  • Well stocked kitchen with lots of snacks and drinks
  • Get the real responsibilities from DAY 1!
  • Learn how business run in the digital age
  • Develop valuable skills such as learning to work towards important metrics
  • Immerse yourself in the cutting edge social media intelligence technology
  • And more…

Work with great people

Christina Yu
Managing Director
"Taking a job in sales took a lot of courage because it’s all about taking full ownership of my accomplishments and unlocking new sales targets."
Irene Shen
Client Success Manager, Hong Kong, Macau and Taiwa
"By providing a consistent and reliable experience for my clients, I can cultivate and preserve the trust while providing actual values to them."
Carmen Wong
Account Executive, Hong Kong, Macau and Taiwan
"Meltwater is a company tilled with top sales leadership, and the fast-paced dynamic environment has really changed my personal standards and priorities."
Samuel Lin
Analyst Manager, Media Insights & Analytics Team
"An average analyst only follows the instructions of others, but a high performing analyst creates impact to clients through new perspectives."

Skills & Requirements

We would love to see…

  • University Degree in Communication, Media, Data Analysis, Marketing, Public Relations or Business related majors.
  • Advanced level of Excel and PPT
  • Knowledge of VBA, Python, Tableau, SPSS or R (programming language) is an asset
  • Strong communication skills in both English & Mandarin (spoken and written)
  • Self-motivated, detail-oriented and always able to complete tasks independently within demanding schedules
  • High desire to learn about digital technology/innovation and communications strategy
  • Keen interest in news, current affairs and social media influence
  • Eligible to work in China

Great Place to Work

  • Competitive salary & bonuses

  • Accelerated Career Path

  • Responsibility & Ownership from Day One

  • An Irreverent & Fun-Filled Work Environment

  • Overseas Conference & Progression Opportunities

  • Generous vacation leave & medical benefits

  • Diverse, high-performance & collaborative teams

  • Flat hierarchy and strong support groups

  • A uniquely Meltwater culture like no other

  • Global presence with flexible work arrangements

About the company

About Meltwater

Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. Our mission is to help companies make better and more informed decisions. With over 2000 employees and 55 offices globally, we help over 30,000 companies to stay on top of billions of online conversations, extract valuable data, and consult our clients to transform their businesses in this new digital reality.

Meltwater is recognized as a great place to work for talents globally. We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2018” by Great Place to Work™.

Meltwater operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs. Learn more on https://www.meltwater.com/ and https://outsideinsight.com/

Unique Culture

Our culture is based on a fundamental belief in people and the potential they possess.

  • We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset
  • We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent
  • We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

The “EEO is the Law” poster is available at: http://bit.ly/2KBm9Ei

And “EEO is the Law Supplement” poster is available at: http://bit.ly/2Kmxnxd

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.

Meltwater GCA

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