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Service Designer - Ecom and Distribution

  • Applications are considered on a rolling basis
  • Oslo
  • Applications are considered on a rolling basis
  • Oslo

Have you ever bought something on FINN? Or used HeltHjem to ship your product home? Maybe spread some morning magic by ordering Morgenlevering? Or at least read VG or Aftenposten? Schibsted has a vast portfolio of well known brands, which are all about helping people in their daily lives. Now, our customers demand seamless and sustainable solutions when using our services. In order to attain that state of continuous, frictionless and footprint light flow of goods and services, a brand new team is being built: Schibsted Ecom. Our job is to define and develop the future of ecommerce, and we´ve just started building the team to do so. Today, the E-com team is very lean, consisting of three members - looking for the fourth important member: A top-tier senior service designer, with a passion for creating world class services and user experiences.

Our new team's purpose is to generate innovative ideas and build sustainable and financially viable digital products and services within a growing domain of e-commerce. As a Service designer in Schibsted Ecom, you will work across a portfolio of familiar brands and future opportunities - testing future oriented, sustainable solutions to current user pain points. You will be responsible for ideation, research, conceptualization, rapid prototyping and user testing, optimizing the user experience of our current and future customers, in partnership with product managers, engineers, tech savvy seniors, and business developers.

About you

You are serious about deconstructing complicated problems into something understandable. You are capable of zooming out and discussing a high level strategic decision while turning around to zoom in and discuss interaction design details with fluency.

You thrive on transforming complex systems and fragmented experiences into coherent user journeys that elegantly solve the users’ problems and delight them.

You are someone who gets energy from building strong relationships and are able to bring opinionated cross-functional stakeholders along in the design journey.

You are a proactive, resourceful and driven self-starter – skilled at building cross-functional relationships and navigating a matrix organization when needed.

Strong communication skills in English are a must, as well as coolness under pressure, problem solving, attention to detail, and the ability to mediate and cope with rapid change.

Agile is your mantra, and user testing is your forte. Both early discovery work, rapid iterations during development, and usability testing of more established designs.

Your responsibilities:

  • Turn Schibsted Ecom´s ideas, strategies and goals into amazing user experiences

  • Collaborate closely with UX colleagues, product management, analysts and engineering to ensure successful product development

  • Employ a rich set of tools and methods such as journey maps, wireframes, mockups and prototypes to communicate design intent.

  • Lead your peers and stakeholders to improve our way of working and envision possibilities, as well as actively promote knowledge sharing within the UX community in Schibsted

  • Conduct qualitative, evaluative user research in various formats

  • Collaborate with the central UX research team in Schibsted and teams in other offices in the Nordics

  • Actively stay updated on what's happening in the design and tech scene, and translate trends into ideas and opportunities

We want to be an environment where it is safe to come up with any idea and where testing and failing is a natural ingredient of success. We want you to bloom to your fullest potential and take full ownership of your own work, and we want you to feel opportunistic in the midst of massive uncertainty.

Are you ready to take part in our journey as our new service designer?


  • BA/BS degree in Design/Service design (interaction, graphic, visual communications, product, industrial, etc.), or a related field, or equivalent practical experience.

  • Design portfolio with 3+ years of experience designing web and/or mobile applications.

  • Solid experience conducting research and testing, and making data-informed decisions.

  • Proven ability to act as a leader in communicating conceptual ideas and design rationale, all within a user-centered design process.

  • Well-versed in all relevant tools.

We can offer:

  • Flexible working hours, and the equipment you need to work comfortably remote, and a return to new modern offices when COVID-19 guidelines permit.

  • Schibsted Learning Lab, a company-wide learning platform to improve your skills and support your career development.

  • Access to Linkedin Learning Platform with over 16,000 expert-led, online courses and video tutorials.

  • Employee Shares Saving Plan.

  • Wellness services with on-site fitness center, and online fitness centers membership

  • Schibsted UX Community (online meetups, conferences, UX launches, etc.)

  • Opportunity to visit other offices.

  • Opportunity to grow and develop professionally within the company.

Work with great people

Josefin Phil
Ad operator
"Schibsted is a workplace where no day is like the other and you get to work with talented colleagues in a creative environment."
Estelle Douglas
Head of Trade and Marketing
"At Schibsted Marketing Services you get to work with ambitious, smart and fun people experiencing the fast-moving changing media landscape."
Anton Assarsson
Head of Editorial, Schibsted Brand Studio
"To me, Schibsted is synonymous with creativity and results. Driving change through innovation, teamwork, and integrity."
Max Schuler
Sales manager
"Schibsteds ability to inspire, develop and challenge is absolutely outstanding. Apart from that, we have a great company culture."
Josefin Phil
Ad operator
"Schibsted är en arbetsplats där ingen dag är den andra lik och du får arbeta med begåvade kollegor i en kreativ miljö."
Estelle Douglas
Head of Trade and Marketing
"På Schibsted Marketing Services får du jobba med ambitiösa, smarta och roliga människor som upplever det snabbt föränderliga medielandskapet."
Anton Assarsson
Head of Editorial, Schibsted Brand Studio
"För mig är Schibsted synonymt med kreativitet och resultat. Att driva förändring genom innovation, lagarbete och integritet."
Max Schuler
Sales manager
"Schibsteds förmåga att inspirera, utveckla och utmana är helt enastående. Bortsett från det har vi en fantastisk företagskultur."
Josefin Phil
Ad operator
"Schibsted er en arbeidsplass hvor ingen dager er like og du får jobbe med talentfulle kollegaer i et kreativt miljø."
Estelle Douglas
Head of Trade and Marketing
"I Schibsted Marketing Services jobber du med ambisiøse, smarte og morsomme folk og tar del i medielandskapets raske endring."
Anton Assarsson
Head of Editorial, Schibsted Brand Studio
"For meg er Schibsted synonymt med kreativitet og resultater. Endring drives av innovasjon, teamwork og integritet."
Max Schuler
Sales manager
"Schibsted sin evne til å inspirere, utvikle og utfordre er absolutt eksemplarisk. I tillegg har vi en god arbeidskultur."

Great Place to Work

  • Learn and develop within Learning Lab

  • Career opportunities within the Schibsted family

  • We embrace diversity

  • Work with products that matter in peoples lives

  • Personlig utveckling och lärande inom Learning Lab

  • Var del av en mångfaldig, inkluderande arbetsplats

  • Karriärmöjligheter inom Schibstedfamiljen

  • 5000 fantastiska kollegor i fyra länder

  • Schibsted Life erbjuder fysisk och mental träning

  • Styrke kropp og sinn med Schibsted Life

  • Mer enn 4500 fantastiske kollegaer i 4 land

  • Karrieremuligheter i Schibstedfamilien

  • Bli del av mangfoldig, inkluderende arbeidsplass

  • Personlig utvikling og læring i Learning Lab

  • Jobba med välkända produkter och tjänster

  • Empowering body and mind with Schibsted Life

  • 5000 fantastic colleagues in over 4 countries

  • Jobb med anerkjente produkter og tjenester

About the company

Schibsted is a family of digital brands with a strong Nordic position, and more than 5,000 employees. Millions of people interact with our companies every day through our leading online marketplaces such as FINN, Blocket, and Oikotie; world-class media houses including Aftenposten, VG, and Aftonbladet; and smart digital services such as Lendo. We also help new promising businesses grow. Our joint mission of empowering people in their daily lives is rooted in the values of our media heritage and a legacy of bold change. At our best, we are a fearless force for change in a society built on trust and transparency.

1839Christian Schibsted
founds a Printing House.

1860Aftenposten is established,
 soon becoming a favoured
 and trusted media channel.

1966Schibsted acquires VG

1996Schibsted buys Aftonbladet,
 today the primary news source 
in Sweden.

1998Schibsted acquires Svenska Dagbladet, one of Sweden’s leading national quality newspapers.

2000Finn.no is founded.
 The marketplace has 
been enormously popular 
in Norway ever since.

2003Blocket is acquired. Today
 the number one marketplace 
in Sweden.

2005 – 2008Schibsted Growth 
starts investing in
 various digital brands.

2006The international expansion of 
Schibsted classified business is

2009Fædrelandsvennen, Bergens Tidende and Stavanger Aftenblad are fully incorporated in Schibsted.

2009-2019Schibsted Growth expands the portfolio,
 by 2019 it consists of more than 20 brands.

2019Adevinta is listed at Oslo Børs. Schibsted’s international Marketplaces is spun off into a 
separate company.

1839Christian Schibsted grundar tryckeriet Schibsted Förlag

1860Aftenposten etableras och blir snabbt en prioriterad och betrodd mediekanal

1966Schibsted köper VG

1996Schibsted köper Aftonbladet, Sveriges primära nyhetskälla idag

1998Schibsted köper Svenska Dagbladet, en av Sveriges ledande nyhetstidningar

2000Finn.no grundas. Norges mest besökta marknadsplats.

2003Blocket förvärvas. Den dominerande marknadsplatsen i Sverige idag.

2005 - 2008Schibsted Growth börjar investera i digitala bolag

2006Den internationella expansionen av Schibsted Classified startar

2009Bergens Tidende, Stavanger Aftenblad och Fædrelandsvennen blir helt integrerade i Schibsted

2009 - 2019Schibsted Growth utökar portföljen som vid 2019 består av över 20 bolag

2019Adevinta listas på den norska börsen. Schibsted’s internationella marknadsplatser etableras som ett eget bolag.

Rafik Laatiaoui | Contact Person

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Schibsted E-commerce & Distribution

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