Support Intern / Werk student - Germany
Location: Germany, Working from home
Application Deadline: 30 April 2021
Start Date: Immediate
Duration: 6 months
Remuneration: Paid position - competitive base salary
Are you a proactive, social person with a genuine interest in supporting and managing the quality of our client deliverable within a challenging international environment? Then Meltwater might be the company for you!
Meet The Teams
This internship is an opportunity to work across our EMEA client base and with client success departments across Europe, Middle East & Africa.
Client Support focuses on supporting our internal and external stakeholders by troubleshooting, applying expert product knowledge and most of all empowering our clients.
The Client Support Intern will support our current team with a variety of tasks such as:
Data review: Assist with reviewing our current source base and adding any content that is missing
Project work: Work with a dedicated team lead on bigger projects and assist in the timely completion of these projects
Media list management: Work with and update Media Lists and contacts
Self-serve: Support new users in our self serve portfolio with account set ups and trainings
You will receive full training on how to complete your tasks with ongoing support whilst being fully embraced in the Meltwater culture as part of the team.
Ideal for anyone looking to start out in the media industry, this is a great way to develop your business acumen, understand consultative account management, develop troubleshooting skills , and be part of a young dynamic team.
What are we looking for?
This individual should have a strong understanding in new media/social media, be a team player, and excited to learn about a variety of industries.
0 - 1 year working experience, Working Students welcome;
Strong drive and self-starter;
Excellent communication skills;
Solution-oriented and client-focused;
Analytical mindset and attention to detail;
Ability to set priorities and meet deadlines;
Strong team player;
High level of written & spoken English as well as one of the following: Swedish, French or Dutch
Meltwater offers you an ambitious and international working environment. At Meltwater, our employees are our biggest asset, and therefore a big focus will be on your personal development. It is important that you see yourself thrive within the culture of our three core values; Fun, Winners, and Respect.
To apply please send through a copy of your CV and a supporting cover letter in English
Meltwater helps companies make better, more informed decisions based on insights from the outside. We believe that business strategy will be increasingly shaped by insights from online data. Organisations will look outside, beyond their internal reporting systems to a world of data that is constantly growing and changing. Our customers use these insights to make timely decisions based on real-time analysis.
Our office spaces are collaborative, open working environments in which team work, learning and fun are the day-to-day norms. Each office consists of a number of small teams, ensuring that all of our employees have easy and frequent exposure to their managers and can quickly learn from those around them. We believe in people and the potential they possess, regardless of experience. Find out more - watch here!
Learn more about Meltwater on our website at www.meltwater.com