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Business Analyst Life Science

As a Business Analyst in the Life Sciences/Healthcare industry, you will play a vital role in bridging the gap between business needs and technology solutions. You will closely interact with diverse and both internal and external stakeholders including IT teams, Business, Functions and Healthcare professionals. Your primary responsibility will be to understand and analyse the organization's business, processes, workflows, needs and translate them into quality requirements and other artifacts.

Key Responsibilities:

Requirements Elicitation, Analysis and Documentation:

  • Follow elicitation techniques such as conduct interviews, workshops to understand and confirm end-user needs.
  • Collaborate with stakeholders to analyse and document business requirements in the form of specifications, use cases, user stories, mock-ups.

Process Analysis and Mapping:

  • Analyse existing healthcare processes and workflows to identify opportunities for optimization and automation.
  • Create process maps, flowcharts, and business process models to visualize current and future states.

Solution Design:

  • Work closely with IT teams and vendors to design technology solutions that align with business requirements.
  • Evaluate and recommend software applications, systems, tools or processes that address specific healthcare challenges.

Data Analysis and Reporting:

  • Possess basic knowledge to analyse data and derive meaningful insights to - solve a problem, find root cause, implement improvements.
  • Develop and maintain reports and dashboards to monitor key performance indicators (KPIs) and support data-driven decision-making.

Regulatory & Compliance:

  • Stay abreast with healthcare regulations, industry standards, and best practices (e.g., HIPAA, HL7, CFR Part 11, SOX, HIPAA, CSV, GxP, GDPR) to ensure that technology solutions comply with relevant guidelines.

Change Management and User Training:

  • Assist in change management efforts by preparing training materials, conducting user training sessions, and supporting end-users during technology adoption.

Project Management Support:

  • Collaborate with project managers to define project scope, objectives, and deliverables.
  • Monitor project progress, identify risks, and help resolve issues to ensure successful project completion.

Quality Assurance and Testing:

  • Support testing efforts by defining test protocols, test cases, conducting user acceptance testing (UAT), and validating that solutions meet business requirements.


  • Bachelor/Master’s degree in Computer Science, Business Administration, BioChemical, BioMedical, BioInformatics,...
  • Proven experience as a Business Analyst in the healthcare industry. I
  • Strong understanding of healthcare processes, clinical workflows, and terminology.
  • Knowledge of healthcare regulations and compliance requirements (e.g. HIPAA, Meaningful Use).
  • Familiarity with healthcare IT systems, EHRs, and other healthcare applications such as LIMS, CTMS, ERP, CRM, Supply Chain Management systems.
  • Excellent analytical, problem-solving, and communication skills.
  • Proficiency in data analysis and reporting tools.
  • Ability to work effectively in cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
  • Certification in Business Analysis (IREB, CCBA, CBAP)

Hard Skills:

  • Able to use Business Analysis techniques and tools in analysis.
  • Familiar with Agile and Waterfall methodologies
  • Experience with BPMN, UML is an add-on
  • Experience (set-up & use) with tools like Confluence & JIRA
  • Experience (use) with tools like, Visio & Tableau
  • Experience with creating wireframes, mock-ups
  • Experience in writing Epics, Features, User Stories or Use Cases

Soft skills:

  • Strong communication skills (written and verbal)
  • Communicate proactively. Ability to communicate effectively with stakeholders. Engage with people from different functions.
  • Multi-tasking skills. Ability to work on multiple projects or tasks simultaneously
  • Ownership of work
  • Work autonomously and be a value-adding team-player
  • Entrepreneurship minded
  • Strong analytical and research skills

Nice to have:

  • PhD or equivalent degree in BioChemical, BioMedical, BioInformatics or related field.
  • Knowledge/Experience in ERP (Eg: SAP), CRM (Eg: Salesforce), SQL, Analytics, Web & Mobile applications, Hospital integrations(HL7)
  • Certifications: Scrum Product Owner, SAFe, ITIL

Language and Location:

  • Resident in Belgium or open to relocate
  • Fluent oral and written communication skills in English and at least understand and speak French and/or Dutch
  • Willing to travel occasionally

What we offer:

  • You’ll be joining a great team of people who are passionate about their job. You will be given a lot of trust and freedom. You will learn a lot of new things and will be able to take on new challenges. We also value your personal growth and private life. A lot of flexibility will be provided.
  • We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
  • With the digital tech sector growing at a rapid pace and women significantly underrepresented in the industry, we are determined to inspire and recruit more women into technology and build diverse teams that reflect the clients we serve.
  • In exchange for your work and commitment, you will be rewarded with a nice salary, a shiny company car, fuel card, lunch vouchers, eco-cheques, flexible hours, 32 vacation days, a flex plan, a mobility plan, a share ownership plan, hybrid working and so much more.

Work with great people

Ward Lambrecht
Business Analyst
"I joined Capgemini because we share the same drive; to empower each other and to grow towards new sustainable heights"
Luisa Salustri
Junior Consultant
"Everyone is really willing to help, be together and create a nice vibe. So, you really see it in the things you are doing and the events that are organized."
Jesufemi Ojuri
Junior SAP Consultant
"When people refer to Capgemini, the first thing that comes to my mind is community, because I have friends who work here already, and they always tell me that you are not working by yourself."
Jishnu Seelam
Junior Test Engineer
"Everyone who organized the onboarding did a great job of making the flow of information as concise as possible and useful, and so I never really felt lost."
Camile Nothbaum
Junior Workforce & Organization Consultant
"As a young consultant, I want to learn a lot from the company and at the same time I want a familial vibe. I found this at Invent and that is one of the reasons I joined the organization."
Garcia Mabanza
IT Consultant
"Capgemini is the pioneer of new technologies and techniques. I think technology is the first thing that people are going to think when they talk about Capgemini."
Lennert Jacobs
Software Consultant
"As an organization, Capgemini is very welcoming. That is also an important part for me. Everything is a bit relaxed. They know you are new, and they help you with everything."
Shagir Khaled
Junior SAP Consultant
"One of the values that stays with me is fun. Capgemini is very different from other companies as they have included fun as one of their values."

Great Place to Work

  • Global company with European Management style

  • Entrepreneurship in a stable environment

  • Projects for big companies

  • True industry shapers

  • Work in a stable environment

  • Career development framework

  • We nurture your strongest asset; knowledge

  • Flat structure, no strict hierarchy

About the company

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.

1970The first company in the sector to offer consulting.

1975Acquisition of Cap and Gemini

1980First major transatlantic contract with the Los Angeles Time.

1998First multinational contract with General Motors

2000Group headcount surpasses – 50.000

2010Group headcount surpasses 100.000

2016Serge Kampf passes away

2017Celebrations for 50 years Capgemini

Alissia Boulanger | Contact Person

I'm interested

Brussels | Hybrid
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