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Factory Support Specialist

  • Applications are considered on a rolling basis
  • Västerås +1 more
  • Applications are considered on a rolling basis
  • Västerås +1 more

Service Support - Factory

Northvolt has an fantastic job opportunity for a Factory Support Specialist in our Service Support team. If you want to be a part of a dynamic team, have a solid background and want the chance to create and affect your own role, this is the job for you! We are looking for someone who is service-minded, has the ability to take on large responsibilities and is a fantastic team player.

Northvolt is positioning itself to play a critical role in the shift to a carbon-free society by building one of the first large-scale European battery factories. In order to execute on our plans we need to make sure that our teams are productive, and that the support we provide them is excellent, professional and delivered with a smile.

We know that quality service is key to this, but we are also keen to recruit and nurture junior professionals. In joining us you will not only play an important part in the Northvolt mission, but develop yourself and your skills in purpose-driven and thrilling environment.

This is a new and not completely set role, meaning you will have the power to build the structure with us. At Northvolt we have created number of an in-house-built applications and services for the Factory floor that are critical for production execution and machine operation. Your job is to support them. The machine operators as well as other internal employees will create a ticket within our helpdesk portal, it is your job to help them solve the issue as well as documenting how you managed to solve it (if not already documented). Issues that you would be helping to solve range from IT related, networking and cloud infrastructure, software engineering to machine automation and controls. In brief, you would be pretty much involved in how a modern day factory works and learn most of the modern manufacturing technologies.

You will be a part of 24/7 incident management , making sure the production issues get attended at the soonest.

Since we are developing the world’s greenest battery cell and establish one of Europe’s largest battery factories, you need to keep up with our speed. We are the first manufacturing company who does this, in the whole world! And we also believe we are the only one around that deserves to be called Industry 4.0. It is a unique workplace where we work as a team within the whole company

Key responsibilities include but are not limited to:

  • First and second line support – Supporting the Factory Line and parts of IT
  • Working closely together with Factory operators, Software Engineers and Northvolt Onboarding Team, making sure the Factory lines are working 24/7
  • Proactive work towards continual improvements of processes, tools and routines
  • 24/7 incident management

The person we are looking for is strongly goal oriented, curious and eager to learn. You will get the chance to have a real impact on our success story in Sweden (to start with) and see the results of your work. Our organization requires and values great self-discipline and a natural talent to make things happen. The Factory Support Specialist is a vital member of the Service Support team and key to Northvolt's mission to enable the future of energy.

Apply with CV and cover letter or your complete LinkedIn profile.

Full time employment, fixed salary.

Work with great people

Josephine Korijn
Investment Manager
"We move at a fast pace and decisions are made in a deliberate, thoughtful, and bold manner."
Mohamed Farah
R&D Electrode Manager
"At Northvolt there is no right or wrong. Everyone brings something to the table."
Maria Åstrand
Director Raw Materials
"It’s a once in a lifetime opportunity to be part of starting up a new industry segment."
Erin Mathews
Industrialisation Manager
"I love being a part of such a bold effort to tackle the energy problem."

Skills & Requirements


  • First line Support 1+ years
  • Relevant education within IT or relevant job experience

Specific Skills/Abilities

  • Excellent English written and oral skills, Swedish is a plus
  • Service oriented
  • Ability to work under high pressure and tight deadlines, excellent time management
  • Ability to work in a high profile and often high pressured international environment
  • Qualities that we cherish are flexibility, sense of quality, friendliness, motivation to take on new challenges, grit and a sense of humor

Great Place to Work

  • World leading technique

  • Top specialists as team peers

  • International environment

  • Fast paced & entrepreneurial culture

  • Warrant program

  • Wellness grant

About the company

Northvolt makes green batteries for a blue planet. Affordable cells and high-quality battery systems. All manufactured with a record-low carbon footprint. Purposely built to provide Europe with the opportunity to switch to renewable energy – efficiently and entirely.

To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make batteries so great – they will one day make oil history.

Northvolt is growing fast. We’re staffing our international office in Stockholm, our R&D facility, Northvolt Labs, in Västerås, as well as our Gdansk facility for production of battery systems. We're also hiring for our two gigafactories: Northvolt Ett in Skellefteå, Sweden, and Northvolt Zwei in Salzgitter, Germany. We want to work with smart individuals from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun.

Olivia Ivkovic | Contact Person

I'm interested

Västerås +1 more
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