We are looking for a driven and independent person, who loves to interact with people, to become our next Team Leader for Customer Service! If you are service minded and love sports fashion, this is the job for you!
As a Team Leader, you will be responsible for our Customer Service team and leading us to customer service excellence. You will be managing the daily routines and setting goals for the team in order to ensure a smooth and high-end experience for all of ICANIWILL's customers.
Since we are growing, we need to expand our team with extra focus on our Nordic market, which means you will be focusing on our Norwegian or Danish customers. As a manager you will focus both on high level tasks as well as the nitty-gritty. Tasks will include customer care through e-mail and phone and also communicating with our ambassadors, influencers and many more. This role also includes some assisting with translations for the e-commerce department. You will be working closely with the e-commerce colleagues.
WE BELIEVE THAT YOU:
We are looking for a “happy-spirit-person” who understands the importance of teamwork. You will be in our first line of impression towards our so important customers!
WHAT WE OFFER
We offer an opportunity to build something great together. ICIW is in an extreme growth phase and is strengthening the team to take the company worldwide, one step at a time. We offer a great work place, where you will have the opportunity to make a difference, go your own way and build something cool!
Give us a call, send us an email, or stalk us on social media. We would love to talk to you and tell you more! Maybe we are your new colleagues.
This is a full time position, interviews are held continuously. This position is located in Stockholm, remote solutions can be discussed.
We are a fast growing, online based sports fashion company creating innovative and functional sportswear for men and women. We work in an inspiring, fast-paced environment where new ideas and personal development is valued highly. At ICANIWILL we believe that an environment with both challenges and support from others is the key to success. Therefore, we take great pride in our company culture and make sure to both work hard together and have a lot of fun along the way.
Are you passionate about e-com and marketing? Or maybe social media is your thing? Then this could be your dream workplace! At ICANIWILL we don’t just work together today, we create a more active tomorrow.
Wanna be a part of the family? Check out our job openings today!
Sveavägen 163, Stockholm, Sweden