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CRM Manager

  • Gothenburg
  • Gothenburg

What we are looking for

You always put the customer first and are passionate about delivering a great customer experience in everything you do. You currently work with or have a background working hands-on within CRM. Which industry, large corporation or start-up is not the most important here, your know-how is. You are confident with setting CRM strategies and have a track record of successfully implementing a customer centric way of working in an organization.

The structure and preparation needed to deliver a first-class customer experience in all touch points with the customer comes natural to you. You have a personal commitment to drive customer satisfaction and loyalty based on customer data and insights. We are looking for someone with extensive experience of all components of CRM including customer journey mapping, customer insights and customer communication.

You have in-depth experience within one or several CRM systems and marketing automation tools. Daily discussions regarding development roadmaps for CRM with product owners, developers and external suppliers is something you feel comfortable with. Based on your experience you can also argue for pros and cons between different solutions with potential clients from diverse industries and with various digital maturity.

Work with great people

Jens Svensson
"I'm really proud over the highly refined internal people growth process"
Mikael Palm
Management Consultant
"The working environment at Curamando exceeded my expectations"
Sebastian Grabne
Expert - SEO
"The best thing about working at Curamando is the breadth of competence in the company."
Lois Dierks
Sr Business Consultant
"Working at Curamando, inspires through its combination of entrepreneurial drive with state of the art knowledge in digital marketing."
Hans Petter Blindheim
"Digger hvordan selskapet løfter SEO opp til toppledelsen samtidig som jeg får overført min kunnskap inn i bedriften!"
Enes Terzic
UX Designer
"Perfekt miljø å optimalisere alt fra brukeropplevelser til deg selv, og få betalt for det! "
Ina Kristin Haugen
"Å være Advisor er utrolig lærerikt - spennende kunder og kolleger som er eksperter på sine felt. Lærer noe nytt hver dag."
Kristian Borgen Torgersen
Senior Manager
"Her jobber vi med en bra miks av konsulenter og digitale eksperter for å skape store, varige forbedringer for våre kunder. "

Skills & Requirements

Is this for you?

  • 5-10 years of experience working with CRM
  • Strong digital sales and marketing track record
  • Team management experience within CRM, e-com/or marketing teams
  • Experience from working with omni- channel customer strategies and personalization
  • One or more CRM software certifications would be an asset
  • Academic background
  • A consulting background is meriting

Great Place to Work

  • HQ Located at the central part of Stockholm

  • Highly refined people development process

  • Passionate colleagues

  • Wellness allowance

  • Worklife balance focused environment

  • Great coffee and endless snack selection

  • HQ Located at the central part of Oslo

About the company

"Management consultants and digital marketing experts that support companies’ online revenue growth by optimising marketing and sales operations. What we do!

By assessing your current marketing and sales performance and organisation, we identify the gaps between where you are today and where you need to be. We close the gaps by providing expertise and hands-on action. We’ll roll up our sleeves.

How we do it!

To facilitate necessary change and optimisations, Curamando’s consultants support your business in dedicated projects or as your strategic in-sourced digital marketing partner within:

  • Analytics and insights
  • Traffic acquisition management
  • Marketing technology and data accessibility
  • Digital operating model and change management
  • We call it Business Remastering.

Our foundation consists of Delivery, People and Value – the pillars of our performance model. Together, they create a platform for mentorship and describe expectations. Ultimately, they attract, retain and build talents.

The Delivery dimension focus on the assignments, know-how, competence and practices.

The People dimension focus on communication, empowerment and leadership of internal and external colleagues.

The Value dimension focus on creating value for the company for example by finding new talents, create new revenue streams by sales, assisting in marketing activities or building the company in any way or form.

2012Company founded in Sweden

2017Started Oslo office at Nedre Slottsgate 21

2018Curamando opens an office in Gothenburg

2018 Acquired Conversionista and moved to Regeringsgatan 30

2019Conference: 200 people went sailing in Croatia

2019Teamed up with Animal, Keybroker and Kurppa Hosk

2020The group takes the name ARC Arise Consultants Group and becomes a family of six - now also joined by Cupole.

Jonas Wallentin | Contact Person

I'm interested

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