What we are looking for
You always put the customer first and are passionate about delivering a great customer experience in everything you do. You currently work with or have a background working hands-on within CRM. Which industry, large corporation or start-up is not the most important here, your know-how is. You are confident with setting CRM strategies and have a track record of successfully implementing a customer centric way of working in an organization.
The structure and preparation needed to deliver a first-class customer experience in all touch points with the customer comes natural to you. You have a personal commitment to drive customer satisfaction and loyalty based on customer data and insights. We are looking for someone with extensive experience of all components of CRM including customer journey mapping, customer insights and customer communication.
You have in-depth experience within one or several CRM systems and marketing automation tools. Daily discussions regarding development roadmaps for CRM with product owners, developers and external suppliers is something you feel comfortable with. Based on your experience you can also argue for pros and cons between different solutions with potential clients from diverse industries and with various digital maturity.
Is this for you?
Offices in central Stockholm, Gothenburg and Oslo
Highly refined people development process
Worklife balance focused environment
Great coffee and endless snack selection
HQ Located at the central part of Oslo
Management consultants and digital marketing experts that support companies’ online revenue growth by optimising marketing and sales operations.
What we do
By assessing your current marketing and sales performance and organisation, we identify the gaps between where you are today and where you need to be. We close the gaps by providing expertise and hands-on action.
How we do it
To facilitate necessary change and optimisations, Curamando’s consultants support your business in dedicated projects or as your strategic in-sourced digital marketing partner within:
Our foundation consists of Delivery, People and Value – the pillars of our performance model. Together, they create a platform for mentorship and describe expectations. Ultimately, they attract, retain and build talents.
The Delivery dimension focuses on the assignments, know-how, competence and practices.
The People dimension focuses on the communication, empowerment and leadership of internal and external colleagues.
The Value dimension focuses on creating value for the company, for example by finding new talents, creating new revenue streams through sales, assisting in marketing activities or building the company in any way or form.
2012Company founded in Sweden
2017Started Oslo office at Nedre Slottsgate 21
2018Curamando opens an office in Gothenburg
2018Acquired Conversionista and moved to Regeringsgatan 30
2019Conference: 200 people went sailing in Croatia
2019Teamed up with Animal, Keybroker and Kurppa Hosk
2020The group takes the name ARC Arise Consultants Group and becomes a family of six - now also joined by Cupole.
2021Above and Umain are added to ARC.
2021ARC goes to Åre for a conference - which we of course call "ARCON".