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CRM Manager - Gothenburg

  • Applications are considered on a rolling basis
  • Gothenburg
  • Applications are considered on a rolling basis
  • Gothenburg

What we are looking for

You always put the customer first and are passionate about delivering a great customer experience in everything you do. You currently work with or have a background working hands-on within CRM. Which industry, large corporation or start-up is not the most important here, your know-how is. You are confident with setting CRM strategies and have a track record of successfully implementing a customer centric way of working in an organization.

The structure and preparation needed to deliver a first-class customer experience in all touch points with the customer comes natural to you. You have a personal commitment to drive customer satisfaction and loyalty based on customer data and insights. We are looking for someone with extensive experience of all components of CRM including customer journey mapping, customer insights and customer communication.

You have in-depth experience within one or several CRM systems and marketing automation tools. Daily discussions regarding development roadmaps for CRM with product owners, developers and external suppliers is something you feel comfortable with. Based on your experience you can also argue for pros and cons between different solutions with potential clients from diverse industries and with various digital maturity.

Work with great people

Johan Peuron
Principal, SEO
"I don't think one can find a better place for learning and working with digital traffic acquisition"
Helen Rydlinger
Expert, Analytics
"I get to be in charge of my own development whilst being surrounded and inspired by great people"
Thomas Jung
Expert, SEM
"Curamando provides an environment where I get to develop with colleagues and clients."
Frida Gauw
Senior Consultant, SEO
"I enjoy working with several companies in different industries – both stimulating and developing!"
Johannah Albin
Partner
"Awesome colleagues and a great platform for personal development - it just makes every day fun."
Nils Östberg
Manager
"The combo of broad competence and deep expertise at Curamando is a stimulating environment to be in."
Benjamin Lingius Cerda
Consultant
"Fun projects, great colleagues and a working environment that enables me to reach my full potential!"
Johanna Styf
Manager
"Feedback and constantly increasing responsibility makes me grow and develop as a professional."
Jonas Wallentin
Partner
"I’m equally inspired and humbled to be part of this journey with the best colleagues in the business"
Sandra Larsson
Senior Consultant
"Almost every day I do something I haven’t done before, with people I normally wouldn’t work with"
Caroline Hedlund
Senior Consultant
"Working at Curamando is like being a student at the best school of digital marketing."
Malin Oras
Advisor
"Working at Curamando means working with the most competent, experienced and inspiring people I have ever met!"

Skills & Requirements

Is this for you?

  • 5-10 years of experience working with CRM
  • Strong digital sales and marketing track record
  • Team management experience within CRM, e-com/or marketing teams
  • Experience from working with omni- channel customer strategies and personalization
  • One or more CRM software certifications would be an asset
  • Academic background
  • A consulting background is meriting

Great Place to Work

  • Offices in central Stockholm, Gothenburg and Oslo

  • Highly refined people development process

  • Passionate colleagues

  • Wellness allowance

  • Worklife balance focused environment

  • Great coffee and endless snack selection

  • HQ Located at the central part of Oslo

About the company

Management consultants and digital marketing experts that support companies’ online revenue growth by optimising marketing and sales operations.

What we do

By assessing your current marketing and sales performance and organisation, we identify the gaps between where you are today and where you need to be. We close the gaps by providing expertise and hands-on action.

How we do it

To facilitate necessary change and optimisations, Curamando’s consultants support your business in dedicated projects or as your strategic in-sourced digital marketing partner within:

  • Analytics and insights
  • Traffic acquisition management
  • Marketing technology and data accessibility
  • Digital operating model and change management
  • We call it Business Remastered.

Our foundation consists of Delivery, People and Value – the pillars of our performance model. Together, they create a platform for mentorship and describe expectations. Ultimately, they attract, retain and build talents.

The Delivery dimension focuses on the assignments, know-how, competence and practices.

The People dimension focuses on the communication, empowerment and leadership of internal and external colleagues.

The Value dimension focuses on creating value for the company, for example by finding new talents, creating new revenue streams through sales, assisting in marketing activities or building the company in any way or form.

2012Company founded in Sweden

2017Started Oslo office at Nedre Slottsgate 21

2018Curamando opens an office in Gothenburg

2018Acquired Conversionista and moved to Regeringsgatan 30

2019Conference: 200 people went sailing in Croatia

2019Teamed up with Animal, Keybroker and Kurppa Hosk

2020The group takes the name ARC Arise Consultants Group and becomes a family of six - now also joined by Cupole.

2021Above and Umain are added to ARC.

2021ARC goes to Åre for a conference - which we of course call "ARCON".

2022ARC Arise Consulting is expanding - today it consists of Above, Animal, Ariel, BLCK, Conversionista, Cupole, Curamando, Curious Mind, Goods, Heydays, Kurppa Hosk, Mission Anew, Nameless.today and Umain.

Jonas Wallentin | Contact Person

I'm interested
Curamando

Gothenburg
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