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Marketing Specialist Customer Success

  • Søknadsfrist: 28. oktober 2021
  • Oslo
  • Søknadsfrist: 28. oktober 2021
  • Oslo

Do you want to contribute to the growth of a truly unique technology company?

reMarkable is a Norwegian technology company that develops products to help people "think better." In a short amount of time, we have grown extensively and now have 190 employees onboard. Following the successful launch of our second-generation "paper tablet," which has been named one of TIME's "100 Best Innovations of 2020," we face challenges and opportunities in a global arena. We are now looking for a skilled Marketing Specialist who wants to build and develop the reMarkable brand for our customer base. Do you want to contribute to the growth of a truly unique technology company?

About the role

As a Marketing Specialist in our Customer Success team, you will have a central role in defining the post-puchase landscape from a brand perspective, and in our marketing department. One of reMarkable’s long-term goals is to increase value for our customers. In order to do this, it is important to have a dedicated role that can define the brand strategy for reMarkable for our customer base and at a company level. You will be responsible for delivering marketing initiatives and communications with ambition and quality at a level with the largest brands in the world.

Work tasks:

  • Contribute to defining the long-term goals of Customer Success from a brand perspective. Identify activities that contribute to the goals set, and execute on activities for our customer base, Lead and own projects (e.g., referral, blog, forum strategy, content strategy). Order content and productions for Customer Success - both from internal and external partners, preferably in the US, our main market.

  • Build strong teams in Customer Success, and assist in defining and recruiting relevant roles.

  • Secure that projects are within brand guidelines.

Is this the right role for you?

We are looking for a candidate with experience in marketing or communications who is passionate about branding. Experience with digital marketing channels is a plus. You are curious about human behavior and how this may be altered through communication. You can work with complex projects of high strategic importance in a result-oriented environment. You are data- and insight-driven and have an iterative approach.

Who are you?

  • 3-5 years higher education, bachelor or master degree

  • 8+ years of experience in marketing, brand management, advertising, or communications

  • Master English as a working language

Jobb med skikkelig flinke folk

Mariana Eggers
VP Design
"Å kunne dele kundenes tilbakemeldinger og virkelig få påvirke produktutviklingen er det jeg elsker med å jobbe i rM"
Ole Øyvind Skaaret
QA Engineer
"Det som er fantastisk med å jobbe i rM er at man raskt blir en del av et team med dedikerte og hyggelige mennesker"
Magnus Heimsjø
Chief Marketing Officer
"Sjansen til å bygge en global merkevare fra bunnen av dukker sjelden opp i Norge. Bli med på reisen!"
Mari Helsvig
Financial Analyst
"I rM får man innsikt i og ansvar for flere forskjellige fagområder, som gjør hver dag både utfordrende og lærerik"
Tobias Strand Johansen
New Product Introduction Lead
"Jeg jobber i Norges raskeste e-commerce verdikjede, med superkule nerder på alle kanter - det blir ikke bedre enn det!"
Henrik Hedlund
Senior Software Engineer
"Jeg liker å jobbe i rM fordi vi har en moderne og annerledes teknologi-stack og man får raskt ansvar for ulike områder"

Kompetanse

There are many reasons to join reMarkable!

  • The opportunity to work with a highly skilled and cross-functional team in an environment that solves everything from production, hardware, software development, marketing on a global arena, strategy, management, CRM, content product, and a lot more.

  • Rewarding and challenging tasks where you will see direct results

  • An opportunity to get involved in all steps of creating a product used by hundreds of thousands of customers across the globe

  • Career opportunities with a focus on subject matter and personal development in a fast-growing company, where both skilled subject matter experts and leaders are crucial to our success

  • A supportive culture where we take care of each other and build reMarkable together. With us, the "team" is larger than the "me." We offer a work environment that presents motivation and joy, built around our company values: curiosity, dedication, and generosity.

  • In addition to competitive terms, we offer the opportunity to purchase employee-priced shares in reMarkable and six weeks of paid vacation annually.

The reMarkable marketing department

The marketing department makes sure people worldwide are noticing us, understands reMarkable’s value proposition, and wishes to make reMarkable a part of their life.

Through a data-driven and iterative approach, the marketing department’s goal is to understand the needs and wants of our potential and existing customers and translate this into efficient marketing activities.

Marketing strategy and brand

We are working on how reMarkable will reach its sales targets in both the short and long term. We are always working on improving our value proposition and brand, have a consistent tone of voice and personality across all channels and are responsible for keeping a high level of marketing expertise in all consumer activities.

Jobb på et sted du vil trives

  • Konkurransedyktig lønn

  • Kontorplass i Norges kuleste kontorvilla

  • To årlige reiser til hemmelig destinasjon

  • Seks uker ferie

  • Et fantastisk arbeidsmiljø med dyktige kollegaer

  • Din egen reMarkable til odel og eie!

Om selskapet

At reMarkable, we are building a company of top talents. Together, we are developing a product defining a new category within consumer electronics - in a globally competitive arena.

We value good work culture, and we do our utmost for our employees to thrive and perform at their best. Our goal is to share information and involve our employees in both big and small decisions. As an employee at reMarkable, you will be involved in many exciting processes.

In 2020 only, reMarkable sold paper tablets for over 1.2 billion NOK in almost 40 countries. In a short amount of time, we have become a company that gains a lot of attention and is planning strong growth both commercially and in the number of employees. To reach our goal - to help people worldwide focus and think better - we need the best players to join the team. Today we are a great group of people with almost 200 employees. Are you ready to join a unique technology company?


Sonja Haugen | Kontaktperson

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