Customer Services (CS) team @ Basware is committed towards success of our customers. We in CS are focused on serving our customers beyond expectation by providing end to end services for Source-2-Pay (S2P) solutions across the globe.
Team description. Basware’s Professional Services Team is responsible for implementation of the customer requirements using Basware software solutions and services. With a target to serve customers beyond expectations, team is constantly working and innovating to deliver S2P solutions. Team is working and continuously improving the customer experience by providing optimized solutions to meet the customer requirements.
We are now looking for a Technical Consultant to join our team.
Key role responsibilities:
Professional Services Team is looking for a self-motivated and committed Technical Consultant to understand, define and implement customer requirements for Basware software solutions and services. A Technical Consultant you will be working as part of an international project team with direct responsibility for delivering system integrations, supplier integration, product extensions and other technical aspects of implementing the application suite. You will be part of an exciting, high-performing delivery team, focused on achieving true success for our clients. Basware is the global leader in providing solutions for better buying, better selling and connected commerce. As Solution Consultant your responsibilities will include:
Working with Basware’s customer base to implement Basware’s suite of software solutions
Working with internal and external Project Managers, Solution Architects, and other key business users to scope integration solutions and conduct technical gap analyses of software environments
Development, validation, and deployment of ETL activities with different datasets (e.g. DB, XML, CSV) for various software systems (e.g. ERP, Document Archiving, Purchasing)
Delivery of relevant documentation during project milestones (e.g. integration mappings, process flowcharts, testing results, migration scripts)
Contributing to and supporting the company integration strategies, templates, development practices, and quality assurance plans
Learning data models and business processes with numerous ERP systems
Working in international projects and global deployments in a multicultural atmosphere
In order to thrive and succeed in this role, we expect you to have following skills:
2 years of relevant business/solution/industry experience
Fluent English (written and spoken).
Strong customer facing experience
Strong knowledge and understanding of business needs, with ability to translate functional requirements into technical solutions
Prior consulting/project delivery experience
Develop and troubleshoot SQL or PL/SQL statements
Fundamental understanding of XML document structures
Able to work in international projects with collocated multinational teams
Strong problem solving skills
Ability to multitask and communicate effectively to technical and functional audiences
Basic knowledge/concepts of software development in any programming language
It will be valuable if you also possess:
Experience with AP & Procurement modules within ERP systems (e.g. SAP, Oracle, JDE, PeopleSoft, Lawson)
Experience with XPATH expressions
Familiar with troubleshooting technical issues in Windows, ideally with Windows Server and IIS
Experience of working with multinational organization.
Other European language skills are considered as a plus.
Minimum of Bachelors’ degree in Computer Science or related concentration in computer programming/technology. Certifications in the applicable domain areas are preferred.
Continuous learning and development
Great colleagues and teamwork
Flexibility and autonomy
Innovation and cutting edge technologies
Making the world greener
Global & diverse culture with a Nordic twist
Basware is the global leader in providing networked purchase-to-pay solutions and innovative financing services. Basware’s commerce and financing network connects businesses in over 100 countries and territories around the globe. As the largest open business network in the world, Basware provides scale and reach for organizations of all sizes, enabling them to grow their business and unlock value across their operations by simplifying and streamlining financial processes. Small and large companies around the world achieve significant cost savings, more flexible payment terms, greater efficiencies and closer relationships with their suppliers.
Joining Basware means you’ll join a team filled with innovators, passionate about their work and enthusiastic about the purchase-to-pay industry we’ve pioneered. You’ll work alongside highly motivated, capable, and friendly individuals who collaborate to deliver world class solutions and services to hundreds of companies worldwide. A critical part of our culture is the high amount of trust we put into our employees—we want you to make a difference. So, we offer flexibility in how you work, giving you the freedom and support to deliver your best results. We truly live our values where our employees strive for excellence, put our customers first, lead the way, and inspire one another to build a winning team.
2020Recognized market leader with global operations, 20+ offices worldwide.
2019Gartner Magic Quadrant Leader for Procure-to-Pay Suites for fourth time
2014-2019Several industry recognitions and product launches
2012-2016Several acquisitions in the fields of e-invoicing, e-procurement and purchase-to-pay solutions
2012Launch of cloud-based B2B platform for transaction collaboration on Basware's Network
2006-2009Several acquisitions in the fields of invoice automation, data capture expertise and payment software
2005Launch of fully integrated Purchase-to-Pay solution suite
2000Basware listed on Helsinki Nasdaq, launch of purchase management software & e-invoicing service
1992Launch of first financial management software
1985Basware founded in Finland