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Sr. Service Designer

  • Stockholm
  • Stockholm

What we are looking for:
We are looking for a senior professional who wants to play an incremental part in shaping how Conversionista works with service design. In fact, we believe you’ve probably done something similar before and have the proven ability to lead and inspire others.

You are a thought leader within the field and have a solid understanding of digital trends, future technology and how to shape successful businesses through human-centered design. Thanks to this, you’ll bring a clear vision of how service design can be truly research and data driven.

What you'll be doing:
You’ll take ownership of service design as one of Conversionista’s expert areas by leading and inspiring both clients and co-workers. As part of one of the strongest groups in the industry, containing management consultants, brand strategists, designers and creatives, you’ll make sure to leverage your internal network to exceed expectations from both existing and new clients. You’ll also use your strong connections in the industry to bring in new talent and business.

Typical Deliverables:
- Improve existing and create new services models for our clients
- Identify new growth opportunities through various research methods
Lead multi-disciplinary teams through complex challenges
- Shape concepts based on insights and science
- Prototype with design teams and define experimentation methods
- Strategic responsibility for a number of client relationships
Overlooking and handling large projects with multiple work streams and sub-projects

Skills & Requirements

  • 15+ years of experience working within the field of service design
  • Proven experience managing teams, clients and projects with outstanding results
  • Thought leadership in design, technology, and digital trends
  • A strong network within the industry
  • Tons of passion

Great Place to Work

  • HQ Located at the central part of Stockholm

  • Highly refined people development process

  • Passionate colleagues

  • Wellness allowance

  • Worklife balance focused environment

  • Great coffee and endless snack selection

  • HQ Located at the central part of Oslo

About the company

A combination of the best talent in the industry of change. – All under one roof

From pioneering management consultants and brand creatives to digital experts – Curamando, Animal, Keybroker, Kurppa Hosk, Conversionista and Cupole have come together to form ARC. We are here to help people, businesses and brands arise through digital transformation.

2012Company founded in Sweden

2017Started Oslo office at Nedre Slottsgate 21

2018Curamando opens an office in Gothenburg

2018 Acquired Conversionista and moved to Regeringsgatan 30

2019Conference: 200 people went sailing in Croatia

2019Teamed up with Animal, Keybroker and Kurppa Hosk

2020The group takes the name ARC Arise Consultants Group and becomes a family of six - now also joined by Cupole.

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