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INTERNAL IT SUPPORT SPECIALIST
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Industry

Computer/IT Services

Category

IT & Infrastructure

Experience

Entry level

Application Deadline: Sept. 30, 2020

Location: Tallinn

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Hiring Manager
Kadri Nurmsoo

Job Description

We are looking for an Internal IT Support Specialist to join our team at Vaimo. While working with the Internal IT team, you will support Vaimo employees both in our Tallinn office and our 15+ offices globally.

Internal IT ensures that Vaimo users have every tool they need. For this reason, you will work with a range of applications: Atlassian tools such as Jira and Confluence, G-Suite apps, Slack, Zoom, Pandadoc, HubSpot, and GoodData, a business intelligence platform. Through researching new tools and implementing new solutions, you will also help Vaimo reach peak performance.

Our team is small but flexible, empowering, and always open to collaboration. We always try to simplify work at Vaimo and automate everything we can. For example, we even have a Slack bot that resolves some of our tickets. If you have any ideas for a script or tool for automation or would like to develop a project of your own, we welcome you to take on new challenges.

Founded in 2008, Vaimo has become a global expert in eCommerce sites built on the Magento platform and works with new technologies such as Kubernetes. With a vision driving us into the future, Vaimo is a perfect place to launch your career, learn, and try out different domains.

Skills & Requirements

An Exceptional Candidate’s Profile:

  • Some work experience in the IT field, preferably on an enterprise-level
  • Knowledge of the Apple/Mac/Linux ecosystem
  • Strong written and verbal communication skills: you feel comfortable both talking to users on video and writing how-to manuals
  • Willingness to learn and open mindset to tackle different tasks and challenges
  • English language fluency, both written and spoken

Does this opportunity sound exciting? Please send us your application and come aboard!

About the company

Vaimo is one of the world’s most respected experts in digital commerce on the Magento and Adobe Commerce Cloud platform. As a full-service omnichannel agency, we deliver strategy, design, development and managed services to brands, retailers and manufacturers all over the world.

Our sharp focus, broad experience and deep expertise within B2B, B2C, PIM, Order Management and ERP integrations makes us a key partner for driving success in digital commerce. Our 10+ years track record of technical excellence coupled with our proven results in helping our clients succeed with business development, digital strategy and customer experience design is proudly manifested in our status as a Magento Global Elite Partner.

With local offices in 15+ markets across EMEA, APAC and North America and over 500 employees, we provide an international presence that allows us to cultivate close, long-term relationships with our clients.

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