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Solutions Engineer

  • Applications are considered on a rolling basis
  • Bengaluru
  • Applications are considered on a rolling basis
  • Bengaluru

Meltwater is focussed on building a Professional Services and Solutions Engineering team to provide our enterprise customers with the highest quality solutions tailored to their own specific needs.

We are looking for full stack developers to join our Solutions Engineering team in Bangalore. In this exciting role you will have an immediate impact on the Meltwater customer base.

The solutions we build are fully web-based and offered as a service. The technology portfolio ranges from Angular in the frontend, Node.js in the backend, powered by MySQL/PostgreSQL/MongoDB, ElasticSearch and Kafka.

Our applications are deployed on cloud solutions such as AWS, Kubernetes and MongoDB Atlas and we take great pride in the DevOps mindset and skills that allow us to manage all of these resources as a team.

Your responsibilities

  • Design, build and deliver tailored, best-fit solutions for enterprise clients of Meltwater
  • Be involved in gathering requirements, composing, implementing and integrating User Stories
  • Define Unit and Integration Tests for the client solutions
  • Use Continuous Integration/Continuous Delivery model for deploying application
  • Become a technical and product subject matter expert while working on technologies that are used for different requirements for each client
  • Troubleshoot issues or bugs identified in solutions
  • Provide technical expertise and guidance throughout all phases of the customer lifecycle - from pre-sale through ongoing usage - to drive new opportunities, onboard customers, educate on best practices and ensure customer objectives are met.
  • Support product development activities through understanding and communication of end user needs and requirements, product testing, proof of concept development and new product build/deployment.
  • Interface and collaborate with other Engineering, Product, Support and Customer Success missions in Meltwater to build solutions aligned with the overall Meltwater vision.
  • Design and develop Mock Ups or Proof of Concepts from high level requirements.
  • Give technical demonstrations, both internally and to the client to showcase POCs or products developed.
  • Document project details to both handover internally and also onboard clients seamlessly.
  • Actively participate in knowledge sharing sessions.

Skills & Requirements

  • 1-3 years of experience in customer-solution / consultative role, with a heavy focus on understanding customer needs and solution development.
  • Deep knowledge of JavaScript Technologies
  • Knowledge of frontend technologies (HTML/CSS/JS). More specifically we use Angular-Material, SCSS, TypeScript
  • Exceptional verbal and written communication skills – ability to interact with other Engineering functions, Sales and clients.
  • Strong technical presentation skills.
  • A strong analytical thinker with the ability to identify user stories based on requirements and technically implement them
  • Ability to handle multiple projects - Comfortable working within a highly dynamic and fast-paced environment
  • Strong documentation skills
  • CX / UI Skills and design – understanding of what makes a strong solution an attractive, useable and “sticky” solution
  • Strong knowledge of Node JS, Angular JS, Angular, Typescript
  • Experience with Mongo/MySQL/PostgreSQL and ElasticSearch
  • Exposure to AWS concepts, Drone, Terraform, Kubernetes is desirable
  • Also desirable - experience working with social data and social applications such as Twitter API, Facebook pages etc
  • Experience with continuous integration would be beneficial.
  • Ability to accommodate possible travel, including internationally.
  • A degree in computer science or a comparable qualification

Additional preferred skills

  • Experience with broker-based architectures is a plus
  • Experience with building and running applications in production
  • Enthusiasm for Microservices architecture and distributed systems
  • Experience with a PaaS/SaaS cloud, preferably AWS
  • Strong analytical and critical thinking skills and a demonstrated ability to find creative solutions to technical problems

Great Place to Work

  • Competitive Salary

  • Fresh fruits & free drinks

  • Internal hackathons

  • Personal Branding Support

  • Ergonomic desks and chairs

  • Great hardware

  • Opportunities to travel in Europe and the U.S.

  • Open Source Contributions

  • Conferences and Tech Talks

About the company

Meltwater, a pioneer of media intelligence and now Outside Insight, gives businesses the information advantage they need to stay ahead. More than 26,000 companies have used Meltwater’s media intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. Meltwater is dedicated to personal, global service built on the local expertise of 55 offices across six continents. Meltwater is also committed to fostering the data science ecosystem through MEST, a pan-African entrepreneurial program and incubator, and Shack15, a global data science community. Learn more at meltwater.com.

All of our solutions are fully web-based, offered as a service, and based on a modern technology stack. This is your opportunity to be part of a small agile team within a big multinational organization!

We are more than 1500 people across the globe, so there is a lot going on. We believe in diversity and inclusion, and building teams with a wide variety of backgrounds and perspectives. This approach not only raises the quality of our products for our customers, but makes collaboration along the way much more fun.

Read our underthehood blog to see which problems our engineers are solving. Also have a look at what life is like at Meltwater and visit our company profiles on LinkedIn, Xing, Facebook, and Twitter.

Ravi Vijaykumar | Contact Person

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Meltwater Product & Engineering

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