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Investigations Analyst

  • Applications are considered on a rolling basis
  • Solna
  • Applications are considered on a rolling basis
  • Solna

Do you like to investigate Financial Crime, identify and map various fraud rings?

If yes, then you should apply for our open position as Investigations Analyst.

As Investigations Analyst, you have a critical role in helping Santander Consumer Bank to fulfil its legal and regulatory obligations when it comes to Anti-Money Laundering (AML) and Fraud activities. Santander recognizes its responsibility to prevent AML and Fraud activities in order to protect its shareholders, customers, partners, employees, and reputation. Key to making this happen is an Investigations Analyst.

Main task and responsibilities

You will analyze, scrutinize, and investigate true positive cases of suspicious customer, partner, & dealer activity identified by the Customer Behavior team, other internal departments (e.g. Customer service, Commercial) or external entities ( Banks, Collection agencies, FSA). The Investigations activities will include, but not be limited to the following:

  • Process Financial Investigation Unit/Police and local authorities requests
  • Investigate fraud cases (internal and external)
  • Provide SME support on AML & Fraud related matters
  • Investigate suspicious customer behavior

You will Interact with Financial Investigation Unit/Police, local authorities, banks, and other entities to aid in the investigation of potential AML & Fraud cases. Complete SAR report for all suspicious activities within AML & Fraud.

On short-term perspective the expectations is that you deliver on the daily work and take the ownership of backlogs etc. you also develop and align processes, ways of working and share best practice.

On a long-term perspective, you must be able to drive competence development and ensure redundancy on core competence. Raise Fraud & AML awareness within the Bank, through attending in different meetings and posting info on workplace, work close with our Product Owners

Personal Characteristics

  • Socially confident - comes across as confident and self-assured
  • Takes a broad perspective - considers the wider consequences of plans and activities
  • Focus on results - is pragmatic and target-oriented in approach; focuses on reaching results; solves problems quickly and effectively
  • Is systematic and well organized - defines clear priorities, plans well ahead and with realistic time-scales
  • Quickly grasps complex issues and problems - identifies the core of a problem, evaluates information thoroughly

Competencies and Skills

  • Identifies potential risks and monitors the financial impact of own activities
  • Builds a useful network of contacts and relationships and utilizes it to achieve objectives
  • Quickly understands and analyses complex issues and problems; comes up with sound and rational judgements
  • Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development
  • Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively
  • Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals
  • Ability to manage multiple high priority issues / deliverables at the same time
  • Fluent in written and spoken English and Swedish

Preferred Experience & Education

You have more than 2 years relevant work experience in the area of Financial Crime. Through your work experience, you have built an understanding and working knowledge of AML laws & regulations across the Nordics. You have also build a working knowledge of Fraud regulations. You must be able to prove your experience in Fraud & AML investigations.

You have a higher education in Economics, Business Administration, Law, or any other related field. Relevant experience can compensate for missing degree. Holding ACAMS and/or ICA certification in AML/KYC/Compliance is considered an advantage.

We offer

  • An opportunity to work in a large, high-performing international company, in local unit with an entrepreneurial spirit and an agile mindset
  • A corporate culture that is professional and dynamic, yet informal. Bureaucracy is kept to a minimum, as we expect our skilled employees make long lasting and impactful decisions to shape our future
  • An excellent working environment with highly competent, dedicated and friendly co-workers


If you have the right profile and enthusiasm, please submit your application and CV.

Feel free to contact Head of Investigations Jeanette Holm, Jeanette.holm@santanderconsumer.se

Work with great people

Pamela Johansen
UX Specialist Nordics
"Tacksam över att jobba med så öppna och generösa kollegor och att få utvecklas i den takt och riktning jag vill."
Sök idag!
Elin Clarmyr
Business Support Manager
"Det är en fantastisk känsla när innovativa idéer från mig eller mina kollegor drivs igenom och skapar ett mervärde för våra kunder."
Karl-Olav Guddal Sunde
Intelligent Automation Leader
"Vi är en framtidsinriktad bank som alltid vill kolla framåt, hitta nya och bättre lösningar."

Great Place to Work

  • Engagerade kollegor

  • Vi ger tillbaka till samhället

  • Friskvård - din hälsa är viktig för oss

  • Dynamisk arbetsmiljö

  • Globala möjligheter

  • Sociala evenemang för alla anställda

  • Innovation, förbättring och utveckling

  • Personalförmåner via Benify

  • Konkurrenskraftiga pensioner & försäkringar

  • Competitive insurance and pension plans

  • Innovative and looking to the future

  • Social events for all employees

  • Employee benefits and discounts

  • Dynamic work environment

  • BeHealthy | Your health is important to us

  • We give back to society

  • Engaged colleagues

  • We invest in you

About the company

We are a Nordic bank with more than 1,400 colleagues in Sweden, Norway, Denmark and Finland, and proud to be part of Banco Santander, one of the largest banks in the world with a solid history going back more than 160 years.

Our purpose is to help people and businesses prosper and we aim to be the best retail and commercial bank, earning the lasting loyalty of our people, customers, shareholders and communities - through simple, personal and fair banking.

In our organization we foster and value an engaged, challenging and passionate environment that provides opportunities for personal and professional growth. We operate in an ever changing environment, and believe the key to success is innovative involvement, a playful approach to active learning and continuous improvement in our daily work.

We are firmly committed to being a responsible bank in the way we operate, our culture, caring for our environment and giving back to society. Banco Santander is recognized as the most sustainable bank in the world following the publication of the Dow Jones Sustainability Index (DJSI) for 2019.

Read more about responsible banking on our global webpages.

Santander Consumer Bank is one of the largest Nordic banks providing loans and credits, credit cards, deposits and insurance to private customers.

To learn more about Santander in the Nordics, please visit our local webpages


TEn nordisk bank med global styrka

TDel av Banco Santander - en av världens största finansiella institutioner

TBanco Santanders historia går tillbaka mer än 160 år

TVärldens mest hållbara bank 2019 (Dow Jones Sustainability Index 2019)

T1500 anställda i Norden

TVi servar över 1,6 miljoner kunder

TInnovation är nyckeln till vår framgång

TVi levererar digitala kundupplevelser i framkant

TPart of Banco Santander - one of the world's largest financial corporations with a history of over 160 years

TOur story goes back to 1963 in Norway

TOver 600,000 customers and 3500 partners in Norway

T50/50 distribution men and women

TMarket leader in auto financing in Norway

TForward | First in Norway to launch ApplePay

TWe are dedicated to being a responsible lender!

TInnovative | Our latest innovation SHFT - a car subscription solution

Jeanette Holm | Hiring Manager

I'm interested
Santander Consumer Bank Sweden

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