Salesforce CRM Analyst

Job Description

Salesforce Business Analyst

Responsibilities:

• Facilitate workshops for client/end users or translate functional requirements into technical solutions.
• Execute gap analysis vs proposed technologies.
• From the requirements, you will start up a process analysis and design the solutions.
• Review/release of documentation relevant to your project.
• Support development teams by clarifying requirements and design, as you will be the contact person between the client and the technical team.
• Constant communication with different teams and across business analysis team to ensure implementation, and support end user training.

Profile:

• For junior profiles, no experience is required, but you must be open to learn the Salesforce technology, embrace the Capgemini culture and be part of the number one CRM universe
• For more senior profiles, knowledge of Salesforce and certifications are necessary. If you have experience as functional analyst, business analyst, consultant,... that sounds perfect.
• If you know about Agile working, you're one step ahead.
• Strong interest in CRM, Content Management, E-commerce or the Digital universe.
• A people person, someone who has good communication skills.
• Fluent in French and/or Dutch. Because we are an international company it is important you have a professional level of English.

What we offer

• A salary that we love to talk you about.
• Netto expenses.
• Company car or mobility budget (whatever works best for you).
• Health insurance from DKV.
• Meal Vouchers from €8.
• Pension plan from 3%-6% of your monthly salary.
• Eco vouchers from €250/year.
• A flex plan where you can buy extra days off, update your insurances or buy home office supplies.
• 32 legal vacation days + Bank holidays.
• Work from anywhere: because we support flexibility, we offer you the opportunity to work 45 days from every country capgemini has an office in.
• Work from home: up to 70%.
• Unlimited learning opportunities: tell us what you are curious about, we love a true learnatic.

We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.

Get the future you want, apply now!