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DCX - Salesforce CRM Business Analyst

  • Brussels
  • Brussels


-Contribute to our Capgemini Salesforce team and have fun on the job;

-Facilitate workshops for client/end users or translate functional requirements into technical solutions;

-Execute gap analysis vs proposed technologies;

-Review/release of documentation when required;

-Support development teams by clarifying requirements and design;

-Initiate communication with team(s) and across business analysis team to ensure implementation;

-Share lessons learnt and be part of our Salesforce community.


-No experience yet, but open to learn the Salesforce technology, embrace the Capgemini culture and be part of the number one CRM universe;

-Willing to work Agile or hybrid;

-Strong interest in CRM, Content Management, E-commerce or the Digital universe;

-Team player with sufficient communication skills;

-Intellectual curiosity with strong analytical skills;

-Open to work in international environment;

-Fluent in EN and NL or FR;

-Client focus;

-Looking forward to be part of the Capgemini family.

We offer:

-An attractive and competitive salary package;

-A wide range of training and development opportunities;

-On and off the job coaching and counseling;

-A Career where dedication, client focus and team spirit is rewarded;

-A Capgemini Family.

Job Description

Work with great people

Sander Theuns
Salesforce Functional Expert
"Capgemini provides me with the right challenges and empowers me so that I can learn and improve daily."
Christoffel Gilis
"Idean, an Ideal place to work!"

Great Place to Work

  • Global company with European Management style

  • Entrepreneurship in a stable environment

  • Projects for big companies

  • True industry shapers

  • Work in a stable environment

  • Career development framework

  • We nurture your strongest asses; Knowledge

  • Flat structure, no strict hierarchy

About the company

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.

1976Founded in 1967 in Grenoble by Serge Kampf as Sogeti.

1970The first company in the sector to offer consulting.

1975Acquisition of Cap and Gemini

1980First major transatlantic contract with the Los Angeles Time.

1998First multinational contract with General Motors

2000Group headcount surpasses – 50.000

2010Group headcount surpasses 100.000

2016Serge Kampf passes away

2017Celebrations for 50 years Capgemini

Hanne Duys | Hiring Manager

I'm interested

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