IT Support Specialist
- Skellefteå
IT Support Specialist Job description
IT Service Support Specialist is someone with the skills and personality to handle a wide range of IT issues, who can juggle problems, support their colleagues, and find solutions.
You need to have a positive and action-oriented attitude, as well as a service-minded approach.
IT Service Support Specialist should have broad knowledge in IT and be a part of IT department development.
IT Support Specialist should be able to handle a fast-paced environment, and take initiative to find and deliver innovative and creative solutions.
Curiosity, eagerness to learn, and keenness to constantly develop within IT are key qualities for an IT Support Specialist.
IT Support Specialist needs to be comfortable writing and speaking in English, and Swedish is a plus.
Key responsibilities include but are not limited to:
- Administering and coordinating hardware orders, licenses, network lines, and services
- Working closely together with project managers and HR, and facilitating onboarding
- Setting up necessary training sessions for teams
- Proactive work towards continual improvements of processes, tools, and routines
- Managing Office 365 and backup systems of internal data
- Managing intranet (no coding required)
- Administering office hardware (TV, printer, monitors, keyboards, conference phones, etc)
- Work in helpdesk with responding to tickets and finding solutions to problems
- Help with developing and improving the helpdesk service
Work with great people
Skills & Requirements
Education/Experience
- Educational background in IT or other relevant educational backgrounds
- 1 year of experience working within IT, and/or ability to pass technical case
- Experience from both IT management and IT operations is a plus
- IT security and strategy knowledge is a plus
- Knowledge in GDPR is a plus.
Specific Skills/Abilities
- Fluent Swedish is a plus.
- Excellent English both written and oral skills.
- Experience from working in a fast-paced environment.
- Service-minded and pedagogical with an eye for details.
- Highly organized and result-driven.
- Here good communication skills, problem-solving skills, and being polite will take you a long way.
- You have a can-do attitude and an entrepreneurial spirit
- You have the ability to work in a high-profile and high pressured international environment with employees from more than 70 countries.
- Qualities that we cherish are flexibility, sense of quality, friendliness, motivation to take on new challenges, grit, and a sense of humor
- You are a passionate & purpose-driven person.
Great Place to Work
World leading technique
Top specialists as team peers
International environment
Fast paced & entrepreneurial culture
Warrant program
Wellness grant
About the company
Northvolt makes green batteries for a blue planet. Affordable cells and high-quality battery systems. All manufactured with a record-low carbon footprint. Purposely built to provide Europe with the opportunity to switch to renewable energy – efficiently and entirely.
To accomplish this, we do things differently. We design, manufacture, and recycle everything under one roof. We even build our own factories. All this is incredibly challenging and requires us to think in unconventional ways. We’re constantly experimenting, learning and adapting to make batteries so great – they will one day make oil history.
Northvolt is growing fast. We’re staffing our international office in Stockholm, our R&D facility, Northvolt Labs, in Västerås, as well as our Gdansk facility for production of battery systems. We're also hiring for our gigafactory Northvolt Ett in Skellefteå, Sweden. We want to work with smart individuals from all disciplines. Strong individuals that truly want to make a positive impact on the future. Those of us already on board share a passion for our mission. We’re prepared to work hard in pursuit of excellence. We enjoy the ride and our main drive is to make a difference for real. As a team, we’re dedicated to thinking new, working hard and having fun.
Olivia Ivkovic | Contact Person
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