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Sales Operations Manager

  • Application Deadline: March 31, 2020
  • Stockholm
  • Application Deadline: March 31, 2020
  • Stockholm

We are looking for a Sales Operations Manager to join our team. As part of the Sales Operations team, you will work as a key business advisor and support the entire Sales Team with tactical work, thus making the team and Mentimeter more efficient, well focused and successful.

Your main responsibility as a Sales Operation Manager is to assure that Mentimeter has the best in class implementation of technology, and accurate data and reporting in order to enable scalable processes and data-driven decisions.

The ideal candidate for this role will have exceptional analytical and problem-solving skills and is comfortable interacting with all functions of the organization, including Sales, Finance, Business Performance, Product and Marketing.

We use the theory of Predictable Revenue and reference Dropbox and Slack when we see the future of Mentimeter. Sales are currently growing over 10% per month and you will be the driving force to accelerate that growth even more.

We believe that a brilliant person with the right ambition can really leverage their time at Mentimeter. We are growing fast, and with us, so can you. Most importantly, we are looking for a candidate who is eager to develop Mentimeter to a world-leading position. You will be one of the leading individuals making this happen.

Main responsibilities for the role:

  • Managing and improving the Salesforce process and assuring Salesforce adoption across the Sales Team
  • Managing and integrating the sales tool stack
  • Tool and process adoption; engage key Sales and cross-functional stakeholders for timely and meaningful feedback to leverage the information for better system adoption and enhancements
  • Generating and creating automated reports and dashboards about Sales Team KPI:s and performances
  • Drive data-cleansing efforts in order to improve reporting accuracy and database integrity
  • Documenting good case practices and processes in our knowledge database

Additional temporarily responsibilities (until June 2021 you will have a couple of extra responsibilities due to maternity leave)

  • Supporting the strategic discussions and decisions made by Sales leadership by providing ad hoc reports, analysis and insights
  • Participating in/driving projects for sales process improvements
  • Assuring an alignment between company strategy and Sales Ops projects and activities
  • Making sure that a Sales Ops roadmap is realized/delivered in 2020
  • Gathering requirements, feedback and needs from the cross-functional team to improve data collection and database structure

What resources do we have to support you:

  • Data team and Sales leadership team to support you in analysis and tactics
  • Sales tool stack and data gathering services (Salesforce, Intercom, Mixpanel, Metabase, etc.)

Compensation model:

We strongly believe in the power of together, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend developers and marketing managers contribute equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team.

Work with great people

Front-end Developer
"Dog videos vs. Cat videos is the ever ongoing fight of Internet. Soner has clearly picked a side: Doggos. The cuter and hairier the better."
Sales Manager Europe
"All the way from Italian metropolitan via small town of Switzerland to Stockholm to be a part of the Menti-family. It's like it was written in the stars (check the cancer sign)."
Product Manager
"Anna is a Stockholmer and a part of the Mentimeter KTH alumni crew. When she's not innovating at Mentimeter, she's doing jumping jacks on the handball court or partying in the USA."
Head of Brand
"As a kid Carl wanted to be a fashion designer, but ended up doing the next best thing - branding and PR. When he's not at Menti he's touring Sweden with his cover band (apparently they're terrible)."
Customer Success Manager
"You might find Sylvia playing with her beloved dog (or any dog for that matter!) or watching Friends, of which she is a true fan. If you're lucky - she might also invite you to some Bulgarian dancing!"
Data Visualization Developer
"Taylor moved all the way from US and A to join the Mentimeter team. Part of the MGC (Menti Ginger Club) and a nerd when it comes to visualization."

Skills & Requirements

Must haves for the role:

  • Experience of 3+ years of high volume / transactional sales (preferably SaaS), working with a CRM platform
  • Experience of working close to or with Sales Operations in the past
  • Ability to assess business opportunities and use data to make informed decisions and persuade others
  • Strong business acumen
  • Strong analytical skills and passion for process optimization
  • Attention to details
  • Experience in the SaaS industry
  • Good understanding of SaaS sales processes and CRM data model

Nice to have for the role:

  • Experience with Salesforce

Not required:

  • You don't have to know Swedish (daily work is carried out in English and the Mentimeter team currently boasts 20+ different nationalities!)
  • Knowledge of BI tools

Mentimeter can offer:

  • A diverse and inclusive work environment
  • Smart and driven colleagues
  • Paid relocation to innovative places around the world (San Francisco, Barcelona, Lisbon, Palermo, Madrid)
  • Leadership program (including an external personal coach) for every team member
  • Continuous education to keep us state-of-the-art in how we innovate and build Mentimeter
  • A product that is loved and used by more than 70 million people

Our core principles and basis for our culture:

  • Inclusiveness - transparency, equality and diversity
  • Work smart - good enough, but know when to excel
  • Professionalism - "the consultant mindset"
  • Be humble to other people’s work
  • Have fun

Mentimeter is one of the fastest-growing companies in Sweden (Gasell, EY, Deloitte), operating a global SaaS business from its headquarter in Stockholm. Our vision is to make it easy to listen and be heard by transforming presentations and meetings into fun and interactive experiences.

Great Place to Work

  • Competitive salary

  • Private chef making lunch 3 times/week

  • A diverse, modern and inclusive work environment

  • Pension scheme at ITP level

  • External leadership coach for every team member

  • Attractive insurance package

  • Personal development opportunities

  • Wellness allowance 5000 sek/year

  • Annual 1 month inspiration trip

About the company

Our vision is to transform presentations and meetings into fun and interactive experiences.

We have created a frictionless software with beautiful visualizations that enable leaders to engage their audience.

With Mentimeter, users become the best presenter they can be. Meetings become more productive, participants learn more and have fun whilst doing it.

Our mission is to turn presenters into superstars.

We have more than 60 million users and customers in 150 countries.. on our way of making the world a better place, one presentation at a time!

2018-12-05Mentimeter wins the Gasell price as the fastest growing tech company in Sweden

2018-01-02Mentimeter has found its recipe for success - the company moves to Lisbon in 2018

2017-01-15The entire Mentimeter team moves temporarily to Barcelona for one month to get inspiration

2016-08-15Point Nine Capital Lists Mentimeter as one of the most interesting SaaS companies in the Nordics

2016-01-27Mentimeter temporarily moves to San Francisco to join Dave McClure's 500startups

2015-07-13Won Best User Interface in Microsoft Office App Store

2014-06-07Angel Investment from Per Appelgren, Meg Charles-Horn, Lars Wiklund and Fredrik Linder


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