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Job Description

Job Description

Interested in working for a young, innovative and ambitious global company in Chicago, IL?

Passionate about social media and what it can do for businesses today?

Curious about a career as a Senior Account Manager, partnering with some of the largest companies and organizations in the US?

The Role

The Key Account Manager position is both intense and rewarding. It focuses on teamwork and culture within the office, but mainly on maintaining and growing some of the largest accounts in the Meltwater client base, ranging from Fortune 500 companies, to Government departments and national organizations which are household names.

Our goal is to create positive, long-lasting relationships through customer engagement with the product to increase the overall value of their service. This involves training, onboarding and being a valuable resource to all of your clients, ensuring they are truly successful in their endeavors using the Meltwater platform. We encourage proactive outreach to clients, face–to-face meetings, and regular contact, to ensure that our clients trust us to look after their needs through their existing subscriptions and beyond.

What you can expect at Meltwater!

The Meltwater team works out of a vibrant open-plan office in the heart of the Chicago Loop; we provide an ambitious and rewarding working environment that the company prides itself on.

Guided by our core values, Meltwater has a fundamental belief in people and the potential they possess. We are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by their colleagues, individuals will blossom and discover their strengths.

Meltwater offers an extremely ambitious career path with plenty of opportunities for personal and professional growth in a young and international environment.

The company has recently received the ‘Great Place to Work’ award in several countries throughout the world and was awarded the Stevie Award for Corporate Social Responsibility in 2011 for its contribution society with the Meltwater Entrepreneurial School of Technology in Ghana, Africa.

Visit our corporate website at http://www.meltwater.com and learn more about our not for profit school in Ghana, the Meltwater Entrepreneurial School of Technology in Accra, Ghana at http://www.meltwater.org

Follow @meltwater on Twitter and also join our Facebook fan page.

Apply today for your chance to be a part of an international team in a thriving and fast-paced environment!

Interview date: March 12, 2010

Start date: Mid March

Salary Structure: Base Salary + Bonuses + Commission = ~$125,000 OTE

Skills & Requirements

· University degree (any discipline) with strong academic results

· You are comfortable working with enterprise customers in designing new processes and implementing technology.

· Minimum two years of experience in B2B Account Management and/or Sales

· Exceptional communication and interpersonal skills

· Natural leadership qualities

· You place the customer at the center of every problem and design solutions that meet their needs

· Impeccable time management skills with a proven ability to work autonomously

· Strategize ways of strengthening the relationship, increase loyalty, and increase account penetration.

· Sales experience

Hiring Manager
Molly Volk

About the company

About Meltwater

Founded in Oslo in 2001 before moving our headquarters to San Francisco in 2006, Meltwater is the global leader in media intelligence, with over 2,000 employees globally and 30,000 corporate clients. Our innovative products help businesses extract insights from billions of online conversations and articles – we call it Outside Insight.

Unique Culture

For over fifteen years, Meltwater has maintained a very unique culture, based on a foundation and belief in people and the potential they possess, regardless of experience. Like many entrepreneurially focused companies, Meltwater employees embody the work-hard, play-hard spirit. Whether you meet an employee from San Diego or Hong Kong, you will likely discover many similarities in terms of their achievements, focus and superior communication skills.

Our office spaces are collaborative, open working environments in which teamwork, learning, and fun are the day-to-day norms. Each office consists of a number of small teams, ensuring that all of our employees have easy and frequent exposure to their managers and can quickly learn from those around them.

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

The “EEO is the Law” poster is available at: http://bit.ly/2KBm9Ei

And “EEO is the Law Supplement” poster is available at: http://bit.ly/2Kmxnxd

On-Line Accessibility Directive: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us here for assistance.

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