Mentimeter is one of the fastest growing companies in Sweden (Gasell, EY, Deloitte), operating a global SaaS business from it’s headquarter in Stockholm. Our vision is to make it easy to listen and be heard by transforming presentations and meetings into fun and interactive experiences.
We are looking for a Customer Success Manager to join our team. As a Customer Success Manager, you will help our customers to make Mentimeter become a core part of their daily work life, by driving adoption and usage of our Enterprise solution. You will partner closely with our Relationship Managers to help our customers become successful in using Mentimeter.
To be able to deliver an amazing customer experience, you will work closely with all parts of Mentimeter (Product, Marketing and Sales). You will serve as a key project manager to assigned accounts, to support effective onboarding, adoption and training to new and existing Enterprise customers when needed.
We use the theory of Predictable Revenue and reference Dropbox and Slack when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic.
We believe that a brilliant person with the right ambition can really leverage their time at Mentimeter. We are growing fast, and with us, so can you. Most importantly, we are looking for a candidate who is eager to develop Mentimeter to a world-leading position. You will be one of the leading individuals making this happen.
Responsibilities for the role:
Responsibilities of this role do not include:
Resources we have to support you:
Must haves for the role:
Nice to have:
Mentimeter is a product-first, tech-heavy, fast-growing, inclusive and profitable startup built by engineers. Back in 2014, we felt that boring and inefficient meetings had to go, so we decided to build a platform to change this. Five years later, we are listed as the fastest growing Swedish startup, have 60 million users and customers from over 150 countries; the journey has just begun.
Our core principles and basis for our culture:
Private chef making lunch 3 times/week
A diverse, modern and inclusive work environment
Pension scheme at ITP level
External leadership coach for every team member
Personal development opportunities
Attractive insurance package
Work tools such as cell phone and computer
Wellness allowance 5000 sek/year
Annual 1 month inspiration trip
Our vision is to transform presentations and meetings into fun and interactive experiences.
We have created a frictionless software with beautiful visualizations that enable leaders to engage their audience.
With Mentimeter, users become the best presenter they can be. Meetings become more productive, participants learn more and have fun whilst doing it.
Our mission is to turn presenters into superstars.
We have more than 60 million users and customers in 150 countries.. on our way of making the world a better place, one presentation at a time!
2018-12-05Mentimeter wins the Gasell price as the fastest growing tech company in Sweden
2018-01-02Mentimeter has found its recipe for success - the company moves to Lisbon in 2018
2017-01-15The entire Mentimeter team moves temporarily to Barcelona for one month to get inspiration
2016-08-15Point Nine Capital Lists Mentimeter as one of the most interesting SaaS companies in the Nordics
2016-01-27Mentimeter temporarily moves to San Francisco to join Dave McClure's 500startups
2015-07-13Won Best User Interface in Microsoft Office App Store
2014-06-07Angel Investment from Per Appelgren, Meg Charles-Horn, Lars Wiklund and Fredrik Linder